Piazza San Giovanni 2, Duomo, 50121 Florence, Italy
#97 of 693 B&Bs and Inns in Florence
Guests' ChoiceBased on 377 B&B reviews
9.3Cleanliness
9.3
Comfort
9.3
Location
10.0
Facilities
9.0
Staff
9.8
Value for money
9.2
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 December 2023
Ute
CanadaAll was good
Location awesome Staff - Guivanna, was super friendly and helpful Room was clean
Stayed in December 2023
Reviewed: 18 December 2023
Raluca
Romaniaold style
the location
Stayed in December 2023
Reviewed: 15 December 2023
John
United StatesPerfect location. We loved watching the happenings on the plaza.
Stayed in December 2023
Reviewed: 14 December 2023
Dustin
United StatesNothing
Everything, especially the location is in a magical spot and the room is big and comfortable. What a gem, one of my favorite stays. Thank you so much, great service too. I'll be back:)
Stayed in December 2023
Reviewed: 11 December 2023
Arsalan
CanadaThe host was very nice and friendly. Spacious room perfectly located in the center of the city. Loved staying at this place.
Stayed in November 2023
Reviewed: 27 November 2023
Aaron
Philippines- Without 24 hour front desk service, you need to coordinate your arrival to check in during the hours of operation. After booking, I realized the check-in time was before 1300 (1 pm). I arrived in Milan from the Philippines at 0730, and while on the train to Florence I booked my stay. After booking, I recognized the check in requirement by 1300. Pressure. It all worked out. What a day! Be aware of this time limit, which may or may not be adjusted, if you coordinate with the hosts.
-Incredible location. This is why I stayed here. -Wonderful check in process with Giuliana. - Her fantastic recommendations on how to maximize my visit. -It was a luxury to open the windows and permit the cool autumn air and Duomo's energy to enter the space. -There's an Irish pub down stairs and about 20m away. -Unenhanced photo taken from the apartment window.
Stayed in November 2023
Reviewed: 25 November 2023
Olga
Italy-
Location and service
Stayed in November 2023
Reviewed: 17 November 2023
Meng
SingaporeNothing really
Everything is great.
Stayed in October 2023
Reviewed: 10 November 2023
M
United StatesThe bed was a little firm for my liking, and the ringing of the bells takes a little getting used to. But hey, it's Florence.
The location was perfect with a view of the Duomo and the piazza. The hosts were super helpful and gracious. And they have a luggage lift - even if you have to come up a flight of stairs first :) - I would definitely recommend!
Stayed in November 2023
Reviewed: 31 October 2023
Prickett
United StatesBars down below
Location was amazing
Stayed in October 2023
Reviewed: 31 October 2023
Yuan
United StatesJuliana is very helpful to provide sightseeing and restaurant info. I enjoyed the restaurant she recommended.
Stayed in October 2023
Reviewed: 29 October 2023
Sonia
United StatesAt first a little hard to find. As the sign is very small. I was using maps and walked past it 3x. The B&B is right next up MOVEIT record and restaurant. 2 door down from the Irish Pub. The color is more of a mustard color
The location was excellent. Right on the square near museums, restaurants and shopping. Built in 1400 but everything was updated/great clean shower. All sorts of sweets and biscuits in the room each day. There are amazing coffee shops a few doors down so was happy with no breakfast at the B&B. Fresh pastries and fresh squeezed orange juice. Loved opening the windows and seeing all the people walking and shopping. There is fridge in the room with a cork screw ready-a small bottle of nice wine was reasonable for only $6.50. The noise level was good as everything died down at 9:00. The church bells chiming at 7:00 was quaint and charming. As a solo traveler-I felt very safe. There were 3 safety locks with 3 keys. Easy to get in as the keys were all different and worked perfectly.
Stayed in October 2023
Reviewed: 28 October 2023
Rushrow
United StatesThe bed could have been a little more comfortable.
The location is prime. When we walked up to our room on the second floor and opened the windows, the Cathedral and Baptistry seemed within arms reach-- absolutely spectacular view! The room was simple and clean but it's the view and location which make this a top pick.
Stayed in October 2023
Reviewed: 28 October 2023
Pat
IrelandLocation excellent and staff friendly and super helpful
Stayed in October 2023
Reviewed: 20 October 2023
Brad
AustraliaAll good
Location & Helpful staff
Stayed in October 2023
Reviewed: 18 October 2023
Alistair
United KingdomNothing.
The location was amazing. View of the Duomo from the window. Enjoyed people watching, particularly early morning photo moments. Giuliana and family were very welcoming and helpful. Gave the best advice on where to go and what to see.
Stayed in September 2023
Reviewed: 18 October 2023
Mary
New ZealandThe location was wonderful - right in the heart of Florence. The bedroom was very comfortable.
Stayed in October 2023
Reviewed: 13 October 2023
Phyllis
Costa RicaJust absolutely fabulous
Stayed in October 2023
Reviewed: 9 October 2023
Dudacastioni
GermanyThe location could genuinely not be better! Right next to the cathedral, in the very heart of Florence. Giuliana is the best; she did not spare any effort to make our stay as good as it could be! Everything was super clean and cosy, and the bed was extremely comfortable, like sleeping on a cloud. We could not have made a better choice for our stay in Florence!
Stayed in October 2023
Reviewed: 9 October 2023
Judith
United StatesNothing
Right on the square
Stayed in October 2023
Reviewed: 1 October 2023
Mohelazab
Qatarall was perfect
simply the best location in Florence, just on the spot and everything was prefect, room is big and clean, the owner was very friendly and the place is like historical building which is really a good experience to stay in such old and well maintained building
Stayed in July 2023
Reviewed: 26 September 2023
Anand
TurkeyNothing I didn’t like ..
Location & the warm welcome of the host
Stayed in September 2023
Reviewed: 25 September 2023
Amanda
United KingdomThe location was perfect, the view was amazing
Stayed in September 2023
Reviewed: 23 September 2023
Sandra
United StatesLocation, cleanliness, friendly and helpful
The proprietor was awesome, accommodating, informational, very helpful.
Stayed in September 2023
Reviewed: 21 September 2023
Andy
New ZealandThe room was beautiful, gorgeous antique furniture, beautiful upholstery, and the view and location is incredible. We were warmly welcomed and taken care of. Once in a lifetime experience.
Stayed in September 2023
Papenburg, Germany
Parentis-en-Born, France
Montauban, France
Adana, Turkey
Palić, Serbia
Nagoya, Indonesia
Rieti, Italy
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content