No complaints at all.

Breakfast was ok, you could find everything you need in the morning. Staff was very kind and helpfull. Location of the hotel is very convenient, not far from public transportation and the downtown.

Stayed in September 2024

I did not like that there was no fridge.

Our room was nice and clean.

Stayed in September 2024

It would have been nice to know when booking, the advantages in including breakfast. I did not even know it was an option.

The selection was very nice. there was plenty of room so I did not feel rushed in order to accommodate others.

Stayed in September 2024

We thought the breakfast would be included, as the description on Booking.com said 22 Hill offered a rich breakfast buffet. Also some reviews mentioned a free breakfast. But our code did not work. We called on hotel lobby phone, and were told breakfast was not included. Also, continuing from above - there was no door lock inside the room. We found ourselves and other arriving guests repeating the code verbally to use it. This makes the room less secure.

We had a slightly bigger room than in the other hotel where we stayed. We liked that we could open a window for fresh air. But dome light in bedroom was very dim, and occasionally went off unexpectedly. Also, the shower was very small, awkward, and slippery. My husband would not have fit! It wasn't too bad using the code at the front door. But to get to our room, we had to get on our knees to press the button on the door. Then press the 5 to get all the keys to display - so we could enter our code. I did appreciate your email replies to my questions/comments - takk.

Stayed in September 2024

Would have liked a small refrigerator in the room

Stayed in September 2024

we requested a kettle to heat some water for tea, and some spoons/forks... they didnt provide us anything so we couldn't chill and have a bite in the room. we arrive to the room super-late and we just wanted to eat something before sleeping since all restaurants around were closed.

location good. easy to get there. the staff will send u a video explanation for the public parking. it's a self check in, so u'll not find a reception. breakfast good. big room.

Stayed in June 2024

room size and breakfast

location

Stayed in September 2024

The shower floor inside the cabin did not look good.

Friendly cleaning staff. Relatively good interior of the room given the price level and the room was relatively spacious.

Stayed in August 2024

Just so so

Self check in.

Stayed in August 2024

Construction across the road

Big Bed

Stayed in August 2024

Missing the bidet TV with only two channels working

Very clean structure, comfortable beds, decent light-blocking curtains, good sound insulation

Stayed in August 2024

See above

Not a lot.. very unappealing from the outside, the middle of a building site and renovations going on at the site.. no prior warning of either! No staff, shabby tired rooms…

Stayed in August 2024

Location in an industrial area and next door to a building site. Not sure I liked the self check in system. No people to meet you or assist with information. Not even a glass available in the room. No tea and coffee making available either. One of our rooms had poor lighting.

Breakfast was good. A lift to assist with luggage a welcomed addition. The restaurant was welcomed when we arrived in the cold and damp weather. Heating worked well and beds were comfortable.

Stayed in August 2024

Door access code did not work at front door - it was lucky I was with a group of friends whose codes did work. We had to request check in codes for at least three of our rooms, despite being told they would be provided 24 hours prior. Two of our rooms were changed with no notice, so the access codes did not work anyway - this caused delays and unnecessary discomfort. I have stayed here previously with no issues, but the new management is not as good as before, and messages are abrupt or not answered. They should put staff back into reception, and provide service to their guests.

Room was clean and comfortable, hotel is easy walking distance to supermarkets and downtown

Stayed in August 2024

Floors , breakfast and surrounding was lousy.

Rook was fresh renovated

Stayed in August 2024

It got the job done and provided a restful night on a 24 hour layover.

Stayed in June 2024

There’s no staff. This is a self check in hotel. But it’s not only self check in, there is absolutely no one working there except for the cleaning staff if you need something or if there’s an emergency, no one is there to help. In fact, I don’t think it’s safe because if there’s a fire or somebody has a health emergency, it would be a total disaster. I don’t know if this is even legal! How can you have a hotel full of people with no one on duty to take care of things? It’s a venture capital concept which is unsafe and should not exist. For example, some of the lights in both of the rooms that we had would dim up and down constantly. We couldn’t control the lights at all. There are so many light switches you can’t figure out which lights are controlled by which switches in the room. eventually, my wife figured out how to get the lights to dim but not flicker up and down so we went to sleep with the lights dimmed. When we called the customer service hotline, somebody in another country answered the phone and said he would contact the staff, but there is no staff on site. no one ever called us because there is no staff. Or if there is, they are not paying much attention to the customers.

It was clean and there was a good breakfast if it was included in the room rate. The breakfast was quite expensive if it was not included, but all food is expensive in Iceland so that’s not a surprise. Location was good and the room was comfortable.

Stayed in July 2024

The hotel was quite far from the town centre & there was construction work going on which was quite loud.

The hotel was clean & decent value for money.

Stayed in July 2024

TV only got a few channels and it was a disappointment not to be able to watch the Eurosports going on at the time (soccer games).

Location, breakfast, size of room and bath, quick response from staff for concerns.

Stayed in July 2024

The hotel was undergoing remodeling construction in the lobby so we sometimes had to work our way around roped off sections. It should be nice when completed though.

The room was much nicer than expected given the prices we were paying for other hotels. Very clean and comfortable. Also a very nice continental breakfast.

Stayed in June 2024

No room service. Room was not cleaned.

Self check in

Stayed in July 2024

The hotel is undergoing renovations. Meanwhile the lobby and elevator carpets are soiled. Our mattresses definitely need replacing. The breakfast buffet was adequate but could use pastries, perhaps a waffle iron, and oatmeal. This was my first experience with a self checkin hotel and although things worked out I would prefer staff on site.

Room was good size as was bathroom. Breakfast staff was excellent and the restaurant dining was outstanding. Whenever I had an issue the staff was quick to respond. Having a local phone available in the lobby with auto taxi dial was very handy. The hotel is convenient to grocery stores, pharmacy, and stores.

Stayed in July 2024

there was no hot water kettle :(

the room and bathroom were spacious.

Stayed in July 2024

No staff.

Location. Elevator. Comfortable bed.

Stayed in July 2024