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  5. Reviews of Welcomhotel by ITC Hotels, Dwarka, New Delhi

Reviews of Welcomhotel by ITC Hotels, Dwarka, New Delhi 5 stars

Plot No 3, District Centre, Sector 10, Dwarka, Dwarka, 110075 New Delhi, India

#443 of 1,200 hotels in New Delhi

Guests' Choice

Review score

Based on 3184 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    7.7

  • Facilities

    7.3

  • Staff

    7.8

  • Value for money

    7.0

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 27 September 2024

    7.0
    Overall good ! But tarif part needs to be taken care off
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excess money charged even after paying whole amount in beginning without prior information !

    Location and ambience

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    No shopping possible in close proximity.

    Rooms were good. Very good supply of bottled water for drinking. Breakfast was excellent with lots of variety

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Billing..they didn't share the Bill copy and I had chase them for 3 weeks.

    Room and location

    Stayed in July 2024

  • Reviewed: 19 September 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night

    Accomodation was OK, Clean hotel. It have swimming pool but only 4 sunbeds for all this big hotel. Staff from pool told that they don't have more sunbeds ))

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    A good hotel- will not disappoint
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Good staff very helping

    Stayed in August 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Breakfast

    Stayed in July 2024

  • Reviewed: 2 September 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rates of food.too expensive

    Stayed in August 2024

  • Reviewed: 1 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Food and services excellent 👌👌

    Sweeming pool is not good for child of 4-5feet height because of less area used for children less than 5 feet height.

    Stayed in September 2024

  • Reviewed: 31 August 2024

    8.0
    Very nice experience
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No change needed

    Breakfast was very nice Staff was very good Overall nice improvement needed in tea and coffee

    Stayed in August 2024

  • Reviewed: 28 August 2024

    8.0
    A good hotel to stay with family.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked the restaurant the most. Especially, I appreciate the way Ms. Priyanka manage the whole dinner operation and treat guests!!

    Stayed in August 2024

  • Reviewed: 27 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness can definitely be better.

    The food was good and few staff were considerate to accommodate certain requests like an hour late check out due to flight delays.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    7.0
    Well: good for working people.
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Noisy breakfast hall: 3 star ground floor.

    Bed was comfortable

    Stayed in July 2024

  • Reviewed: 21 August 2024

    7.0
    Good
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast quality

    Stayed in August 2024

  • Reviewed: 17 August 2024

    7.0
    The hotel is old but well-maintained and comfortable, with helpful staff.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pool has no view and feels a bit outdated. For the price they charge, breakfast should be included.

    The hotel is old but well-maintained. It's large and often busy, pool with no view. It has an old-school vibe, but the rooms are comfortable, and the staff is humble and helpful.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Overall it was a good trip n I'll come again.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The lifts. need a lot of improvements.eralier

    Breakfast was very good n the staff n services were excellent.

    Stayed in July 2024

  • Reviewed: 10 August 2024

    7.0
    There are better options out there
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Barring a few senior staff, the new ones were bristly and not up to the mark. There was a general lack of empathy and warmness. I guess handling horde of business travellers numbs you to the requirements and sensibilities of family travellers. This is a general trend seen in Indian hotels , the corporate bookings, which are the mainstay of hotels near the airport, have taken away the peaceful vibe . The breakfast spread was quite acceptable, but nothing great thanks to the business travellor . The hotel was going through a major construction overhaul, which was not mentioned on the website or anywhere else. THANK YOU BOOKING.COM The huge atrium surrounded by the rooms was broken up to the basement, which created a horrible sight once you came out of the room. The spa was closed for renovation, but the gym with its ancient equipment was functional. Same for the junior suite which we booked, the room had ancient light and electronic fixtures which no international travellor will appreciate or accept.

    The old-world charm of a very old hotel was there. Obviously the room was big since we opted for a junior suite. Thats about it.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    7.0
    Average
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check in timing system was down and lobby AC not working

    Location

    Stayed in July 2024

  • Reviewed: 3 August 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Architecture was weird. Very chaotic place (can’t cope with the number of people staying there). Restaurant not large enough. Big atrium which is obviously not air conditioned. Renovation going on.

    Location close to yashobhoomi convention center Good service, staff is is sincere and doing their best to cope with the large number of guests.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    8.0
    Very good
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The showers are not working and tv not working...tried conveying a message that we wanted a double deluxe room with two separate beds , but at reception gave a queen bed Reception needs a lot of focus and need be with good coordination with house keeping

    Hassle free and there is no disturbance Good breakfast Food served is of excellent quality

    Stayed in August 2024

  • Reviewed: 1 August 2024

    7.0
    Na
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nq

    Nq

    Stayed in July 2024

  • Reviewed: 28 July 2024

    6.0
    Pretty disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    As of July 2024, the property is being renovated, so large parts were under construction and wooden walls had been erected in place of regular walls, which makes the experience slightly shabby. They should at least warn guests about this / offer a discount. Then, the rooms, while spacious, are in need of serious maintenance. The tables in the room were greasy and had several usage marks to the point that it looked like they hadn’t been cleaned. The sheets were stained. The decor is dated. We pointed this out to the staff who offered to upgrade us to the suite, which was a nice gesture. Sadly the suite, while even bigger than the room, still had the same problems. In the hallways, the walls that are not wooden are stained and paint is chipping off here and there.

    Staff were nice and responsive, rooms were spacious.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    Very good
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night

    Everything in the bathrooms look and feel old and unclean and not maintained.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn't like the dinning area. It needs to be redesigned !!! Also they need to fix the elevators!!!

    The room.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    no parking lots of documentation at check in

    food rooms

    Stayed in July 2024

Showing 1 – 25

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