Plot No 3, District Centre, Sector 10, Dwarka, Dwarka, 110075 New Delhi, India
#515 of 1,257 hotels in New Delhi
Guests' ChoiceBased on 3248 hotel reviews
7.0Cleanliness
7.6
Comfort
7.7
Location
7.7
Facilities
7.2
Staff
7.8
Value for money
7.0
Free WiFi
7.5
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End of dialog contentReviewed: 18 June 2024
Anubha
IndiaMakeshift arrangements for breakfast on 2 nd floor which was not well managed.
It's a good hotel and Sonia from reception was very helpful. Thanks Sonia. Only thing we didn't like is we were shifted to other place for breakfast where the service was not good. The second day we had our breakfast on ground floor which was good. After paying same amount as others we were not served well on the first day for breakfast. Rest all was good 👍
Stayed in June 2024
Reviewed: 17 June 2024
Jacob
IsraelFood prizes are little hight.
Stay was good and comfortable.
Stayed in May 2024
Reviewed: 15 June 2024
Tushara
IndiaThe lobby was always very crowded
Accessible, very spacious rooms
Stayed in June 2024
Reviewed: 30 May 2024
Pratik
IndiaBreakfast they can add more items..as no fruits are there only pineapple and papaya was there
Room is fine
Stayed in May 2024
Reviewed: 30 May 2024
Hemant
IndiaThey didn't have non smoking double room for a family of three
Staff behaviour was good
Stayed in May 2024
Reviewed: 27 May 2024
Sanjat
IndiaRooms need to be maintained. Phone instrument was not working. Wardrobe slidding door had malfunction. refrigerator was not working
Stayed in May 2024
Reviewed: 27 May 2024
Rimja
IndiaService was very slow, it seems there is not enough staff to handle the volume of customers. We were made to sit for 30 min, with no call for checkin, till we ourself went ahead and requested to check us in. A hotel of this size should have enough staff to handle the volume of customers. Also we had a complimentary breakfast with our plan but we were made to wait for an hour almost without space in the breakfast area. That was really pathetic. We had to catch a flight and were really looking to start from.the hotel at 10.30 am. However we were made to wait from 9.20 onwards for a seat till 10 am. Not only us, but most of the people were waiting in queue on the morning of 26th May.
Cleanliness was good
Stayed in May 2024
Reviewed: 25 May 2024
Rajesh
United StatesService needs to be improved for pavilion restaurant.
Healthy and nutritious breakfast .
Stayed in May 2024
Reviewed: 22 May 2024
Kumar
AustraliaAc was not as effective; construction noise during late evening
Good value for money
Stayed in May 2024
Reviewed: 18 May 2024
Madhan
IndiaLittle delay in giving room
Stayed in May 2024
Reviewed: 11 May 2024
Susanne
AustraliaRenovations were taking place so noisy at times. Dining was expensive for India. Had a couple of issues where staff challenged arrangements l made with other staff such as late check out and transfer to airport - pool area needs renovation and some cover from the sun. Was about 40 minutes to the airport depending on traffic.
Breakfast was very good. Most staff were helpful and welcoming. Bed great and bathroom great.
Stayed in May 2024
Reviewed: 6 May 2024
Gajendra
IndiaCold staff, delays in service, immediate payment after food delivery and even just after checking in. Don’t they trust their customers?
It’s a brand that’s why I chose but disappointed the way they respond on your request.
Stayed in April 2024
Reviewed: 30 April 2024
Sabyasachi
IndiaNothing Specific. All good
Stayed in April 2024
Reviewed: 29 April 2024
Tedros
United Kingdomit was close to the airport.
had to queue for breakfast, which I have never had to do in my travel history, this made me late for my meetings food was terrible had no international food choose its all local chose which I'm not familiar with. would want to have a chose of food.
Stayed in April 2024
Reviewed: 24 April 2024
Radhakrishnan
GermanyEverything went well
Stayed in March 2024
Reviewed: 20 April 2024
Tushar
IndiaThere should be microwave in the rooms for heating the food
It’s overpriced n should be given some discount to the guests staying in hotel
Stayed in April 2024
Reviewed: 19 April 2024
Vasantharaman
IndiaConstruction work around the and inside the property
Nothing
Stayed in April 2024
Reviewed: 17 April 2024
Rajni
AustraliaFew staff members were very unprofessional. I’m sure they get enough money as salary in a 5 star hotel, still they expected me to pay them to dropoff my stuff in the room. Due to their gestures I felt pressurised to give them tip, hotel management should keep a close eye on behaviour of staff members. I was on my own with a small baby and It was quite uncomfortable for me as they were not going out of the room and stood there until they got some money. I don’t mind helping people but I rather help someone in need, than someone working in a 5 star hotel.
Clean, well maintained, nice big rooms
Stayed in March 2024
Reviewed: 17 April 2024
Divya
IndiaAC wasn’t working properly. It took whole night for room to get cooled down
Stayed in April 2024
Reviewed: 6 April 2024
Manish
United KingdomLifts
Cleanliness, swimming pool, hospitality and staff
Stayed in April 2024
Reviewed: 31 March 2024
Abhas
IndiaUpkeep of rooms and washrooms and infrastructure. Not being maintained properly. At best it is a 4 star property
Location and food
Stayed in March 2024
Reviewed: 24 March 2024
Elaine
United KingdomReception was very slow, not very friendly and they would not accept my bank debit card to purchase room service.
It was very clean.
Stayed in February 2024
Reviewed: 19 March 2024
Prabjot
United KingdomIn room fridge not working
Great location
Stayed in March 2024
Reviewed: 17 March 2024
Mukesh
IndiaToo busy at couple of times during the day. I would like invidual guests should be separated from group travellers for common services.
Room size and layout Some staff members were excellent and went extra mile to look after ourneeds.
Stayed in March 2024
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