The staff had limited knowledge about the hotel. When you ask they always say we need to ask the owner.. The owner came in one of the days and with a very cold attitude and doesn't greet you or anything. Sad to see a nice place having a rude owner like her.

The rooms were nice and traditional.

Stayed in August 2024

There was no power on 1 of the 2 days we stayed there. The restaurant employee kept saying for any thing that we ordered and when we asked for the same item from different person, the same employee would bring the item. Very unprofessional restaurant staff.

Stayed in May 2024

Fantastic place to stay. Great facilities and location.

Stayed in April 2024

It was very basic.don’t get the feel that you are staying in a hotel

It was clean

Stayed in March 2024

Nothing much

Ambience, food, cleanliness, staff behaviour etc.

Stayed in March 2024

Parking facilities would've been better.

Overall expereince was really nice. It is a must visit place.

Stayed in January 2024

Service was slow

Average breay

Stayed in January 2024

Rooms are not as it was shown in pictures which is a big disappointment Too costly Not value for money

Property and interior is nice

Stayed in December 2023

The property reeked of wetness and lack of maintenance.. towels in the room had that “wet” feeling, and so did the mattress. The property seems to have suffered hugely owing to a lack of maintenance. Rooms have knob locks, but you still need an external lock (coz the knob locks a.k.a deadbolts) do not work. The washroom inside our room (at least) smelled pretty bad as if it wasn’t used for quite sometime. In the breakfast area, there’s one huge glass that stands broken..

Visited only for a day; didn’t get a chance to explore much

Stayed in December 2023

They had two pools, but we were told after booking in the nice one was only for photos and you couldn't swim in it

Room was spacious large shower and bath

Stayed in September 2023

- the staff are rude... - the way they split their bill (separate laundry , room, breakfast and room service) Definitely not coming back!!!

The view, architecture and decoration.

Stayed in June 2023

The toilet flushing system was continually problematic and the staff tried to help. The sheets and pillowcases are too old and yellowed and should be replaced. There was rat poo on the window sill inside the breakfast seated area, just an oversight as I do understand rodents are difficult to control but if I see it in the restaurant I can only imagine what it's like out in the kitchen.

The entry area outside is appealing, the overall hotel is of the traditional style I like on my stays in Udaipur please don't think I don't like the traditional touches throughout my room I do, it's authentic. The male staff at the reception desk aren't very friendly but the staff across the hotel and restaurant are delightful. The roof top restaurant is excellent. The breakfast could be improved perhaps adding pancakes as well as the delicious omelette. The pool area is absolutely gorgeous and I will stay again.

Stayed in March 2023

Breakfast very limited for westerners, Indian food good. Slow service. But note most of the complaints in this area are from Indian tourists, who demand very prompt indulgence and love bossing the staff around. It definitely deserves a higher average rating.

Really beautiful swimming pools - just right in the heat. close proximity to the lake. Nice room.

Stayed in March 2023

parking plan, Bath Fittings, Mattress

Cleanliness & Decoration.Terrace is amazing

Stayed in March 2023

internet is very bad. I had better luck using my own mobile service which is very expensive. Little things like no towels at the pool, no hairdryer unless you ask, coffee wasn’t refilled is used (it’s instant anyway)

The property is impressive and stunning. It has a real authentic Indian feel. Lush gardens, lovely views, beautiful pools and a great breakfast.

Stayed in March 2023

cleanliness.

nice decoration

Stayed in March 2023

Staff were surly. I booked online and immediately realised I'd got the dates wrong and needed 3 nights, not 4 nights. I instantly message them. They would not let me reduce the stay by a night, claiming it was Booking.com policy. I couldn't see this policy anywhere. So we had to pay for the extra night. They were surly when we wanted to take a boat trip as advertised on their front desk. They rang the room before 9am to ask if we wanted a massage (extra) - no. We had no towels one day, no loo paper the next . . . it was all very sloppy. Worst of all, they hosted an 'event' on their open rooftop restaurant which meant that this middle-class, middle-aged, mid-high-priced hotel had a thumping bass playing from midday to midnight. Goodbye to the peaceful oasis. I shouldn't think a single guest went, it looked as though it was aimed at the back-packers and young. Last there are probably 20 steep steps up to the hotel from street level without a handrail. Fine for most, but I thought it should mention this on the website.

The rooms were wonderful. The garden was restful and peaceful when they weren't hosting a party. Swimming pool was good

Stayed in February 2023

issues with hot water; water pressure was not good some times

We stayed in the suite with private pool and it was absolutely lovely. Its a heated pool and Mr Arif, the manager was looking after us well.

Stayed in January 2023

There was no hot water and the extra bed i ordered came the day we left.

The hotel is stunning - incredible rooms for an amazing historic experience.

Stayed in February 2023

there was construction work going on in the property, the elevators don’t connect both wings of the hotel, so you have to climb steps . no room service

location is really good

Stayed in January 2023

Housekeeping and general maintenance of the property must improve.

The location is very convenient but the property needs to have better housekeeping and other facilities. The restaurant is good. Breakfast is just excellent and all F&B staff is very cooperative. Mr. Vikas, Mr. Vikram and all their staff is very much well mannered. The roof top location is very scenic. We will surely visit again and expect the housekeeping will be improved in due course.

Stayed in February 2023

The service provided in restaurant needs improvement.

Hotel has very good collection of artefacts, rooms are spacious, service provided by staff is excellent.

Stayed in January 2023

The massage team was very stubborn and despite having taken their service, they were not professional.

Place is beautiful Breakfast was very good Hotel Manager Areef was very helpful during our trip and helped us regarding everything for our trip!

Stayed in January 2023

zero service ,no in room dining facilities , nota good place to stay

its tooftop restaurant

Stayed in January 2023