DH Road, Near Ernakulam South Railway Station, Ernakulam, 682035 Cochin, India
#21 of 213 hotels in Cochin
Guests' ChoiceBased on 300 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
8.8
Staff
9.1
Value for money
8.8
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 June 2024
Sumitrasunder
IndiaNot sure why the was basin was outside the bathroom.
The room was neat and had all the promised accessories like water bottles, kettle and towels.
Stayed in June 2024
Reviewed: 23 June 2024
Vighnesh
IndiaParking was a little conjusted, regardless it was handled well by the staff. The way to the hotel was an obstacle course. But it is definitely worth the price and stay. .
Hotel staff were very friendly, rooms were neat and clean. Windows had a double curtain. Since one of the curtains is white, it gave natural lighting in the morning.
Stayed in June 2024
Reviewed: 20 June 2024
Ajith
IndiaThe rooms where very clean. Check in procedure at reception was very short and pleasant.
Stayed in June 2024
Reviewed: 7 June 2024
Sivalingam
Indiacomfortable stay will access to nearest city and railway station
Stayed in May 2024
Reviewed: 6 June 2024
Roy
QatarThere are no real non smoking rooms and also there was a fungus smell in the rooms. I do understand that there are people smoking in the non smoking rooms resulting in bad odour in the rooms. However there should be stricter measures to ensure that Non smoking rooms do not carry smoke odour which is very sensitive. Although I did dine at the Restuarant twice, I sort of forced to dine despite poor hygience conditions. Unfortunately this was the same in most of the other dining places outside the hotel too.
Ther timely corrective action implemented by the Executive Housekeeper and her team was commendable.
Stayed in June 2024
Reviewed: 3 June 2024
Sreedevi
GermanyThe view was disappointing (Garbage dumping site and trash cans)
The room was very clean and big enough for 3 people. The staff were very friendly and helpful too. We could check in earlier by paying extra fees. The property is very close to the south railway station and metro station (5min walking). There is also a very good restaurant downstairs.
Stayed in June 2024
Reviewed: 20 May 2024
Arjun
NorwayIn the single occupancy standard room, the wash basin was inside, that was a bit awkward for me. I felt the standard single occupancy room was a bit over priced for the rate.
The location is great, nearby to the railway, metro stations and to the main MG road intersection, which makes the transportation across the city widely accessible. The room was neat and clean with a comfortable mattress.
Stayed in May 2024
Reviewed: 13 May 2024
Noorhayati
United KingdomNothing other than a request for the hotel to provide a teaspoon with the kettle and mugs.
Have greatly enjoyed our stay at Townbridge Hotel before our return to UK. A decent sized room, very comfortable bed, clean bedding and 2 pillows (had to asked for extra wherever we stayed prior to this). Important for UK travellers, there's a kettle and 2 mugs so you can wake up with a cup of tea! Good WiFi. We like a drink or 2, so it was fantastic to know there's a bar within 5 minutes walking distance called Mezzo (great atmosphere with very good music). Great location with easy access to airport and Ernakulam Junction for connecting trains to other parts of Kerala and the rest of India. Plenty of restaurants and cafes. Vibrant and lively town. Loved it!
Stayed in May 2024
Reviewed: 8 May 2024
Henah
IndiaThe complimentary breakfast was subpar. Could’ve been better.
The staff were polite and eager to help. The room was well maintained and clean.
Stayed in May 2024
Reviewed: 6 May 2024
Charles
United StatesI stayed two nights and was very pleased. The room felt very clean and fresh and had a very comfy bed, great A/C, nice bathroom with a good shower, an electric kettle with tea/coffee and a big window overlooking the garden area in the back (so it was quiet). It's located right near a Metro station and convenient for the boat dock for Fort Kochi, perhaps a 20-minute walk (if you can brave the heat!). I'd definitely stay again.
Stayed in April 2024
Reviewed: 26 April 2024
Vinod
AustraliaLocation, cleanliness, very good accommodation.
Stayed in April 2024
Reviewed: 22 April 2024
Kevin
United Arab EmiratesCan't think of anything
Location Very Quick to respond to issues. Very clean All facilities were available
Stayed in April 2024
Reviewed: 14 April 2024
Terence
MalaysiaThe staff was welcome guest with good manner.
The hotel, coupled with its attached restaurant, was an added bonus for the guests.
Stayed in April 2024
Reviewed: 13 April 2024
Rajagopal
IndiaInadequate toiletries
Behavior of staff
Stayed in April 2024
Reviewed: 8 April 2024
Neeta
United KingdomOur room was not cleaned every day
Central location Clean and staff very friendly
Stayed in April 2024
Reviewed: 3 April 2024
Paolo
IrelandSmell of dump is horrible. There is a window but you can't open it, so you can't even ventilate your room and you alsways breath same air. I really would suggest to improve air ventilation, as the rate of the hotel would go up for sure
Room was big and clean. Toilet facilities were brilliant. Staff were exceptional nice, they also changed our bed sheets after first night. So nice
Stayed in March 2024
Reviewed: 27 March 2024
Marcia
New Zealandbreakfast better set up and more choice for people who prefer things like eggs.
great location.. breakfast disappointing...
Stayed in March 2024
Reviewed: 21 March 2024
Siniang
IndiaBreakfast not ready at stated time. Waited nearly 15 mins for my coffee.
Excellent location. Excellent reception. Excellent housekeeping. Below par breakfast service.
Stayed in March 2024
Reviewed: 16 March 2024
Anil
IndiaExtremely poorly managed restaurant
Design and interior
Stayed in March 2024
Reviewed: 11 March 2024
Krishna
IndiaIt’s super clean and right within the city .. very specious room n toilet.. a very good choice for the money
Stayed in February 2024
Reviewed: 7 March 2024
Sumeet
PolandThe room, I was alloted was the one I had booked - it was not a superior room!… The windows don’t open and there is no fridge in the room. The breakfast is v limited and v boring - the same everyday!… The management should improve all this.
Nicely located, clean and just ok!
Stayed in February 2024
Reviewed: 7 March 2024
Angela
TaiwanNot a lot.
The location was in my opinion really good. Near the train station but I didn’t use it. But a good landmark. There were many restaurants nearby, only a 5-6 min walk to Appira and just next to the hotel was a vegetarian dosa shop that sells dosas for 60-80inr, and a briyani restaurant next to it for similar prices. 70inr for fruit juices. The staff were all really helpful with directions and recommendations. Rooms were clean. For the money I paid, this was decent and should not expect the luxuries of a 4 or 5 star hotel. By this I mean, the toiletries were really basic…lol.
Stayed in March 2024
Reviewed: 27 February 2024
Nancy
United KingdomNothing. It was great!
Modern decor, very roomy and comfortable. Spotlessly clean. Absolutely best shower I have ever had!!! Great water pressure and lots of hot water. Delicious buffet breakfast. All the staff from reception, restaurant and cleaning are friendly and helpful. Only a 10 minute walk to ERNAKULUM Train Station and 30 minutes to Shops on Main for retail therapy. Have already recommended it to other visitors travelling to Kochi.
Stayed in February 2024
Reviewed: 20 February 2024
Alessandro
NetherlandsA bit more variety for breakfast, especially for the sweet options. Laundry is a bit expensive (but clothes do come back looking and packaged as new).
Functional, no frills hotel. An excellent stay especially for the price point, close to the metro, clean, well serviced. We had a room on the 4th floor overlooking the train tracks and it was surprisingly quiet.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content