Apollo Bunder Road The Taj Mahal Palace, Colaba, 400001 Mumbai, India
#3 of 703 hotels in Mumbai
Guests' ChoiceBased on 1659 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.3
Staff
9.3
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 25 September 2024
Gavin
IrelandNil
Food, cleanliness
Stayed in September 2024
Reviewed: 24 September 2024
Susan
United KingdomWine and food very expensive
Staff went above and beyond our expectations
Stayed in September 2024
Reviewed: 23 September 2024
John
South AfricaExcessive and ill timed communication immediately prior to our arrival. I was already on holiday in India and was irritated by communication that could have been completed at the time of booking.
Everything! Special birthday turndown was a treat. Attention to detail everywhere. Could not have had a better stay.
Stayed in September 2024
Reviewed: 19 September 2024
Kamal
United KingdomOh my god. To add something here feels like an insult. But if I had to pick something. HAD TOO I would say that the free slippers they provide in the room weren’t branded. That is the most ridiculous criticism I have ever provided but shows how absolutely amazing the hotel actually is.
There is nothing I can say here which will explain the joy that this hotel provided. I almost don’t want to tell you anything because I want you to experience it for yourself. If you can justify the cost, do it. You won’t be disappointed. Get them to pick you up from the airport. Eat in the hotel restaurant (especially the golden dragon) and just experience a true 5 star. I have never experience 5 star like this. Usually it’s about all inclusive 5 star. Whereas this is very much luxury 5 star and every single person you encounter at the hotel is dedicated to saying ‘YES’.
Stayed in September 2024
Reviewed: 17 September 2024
Andrew
AustraliaCredit card machine in multiple reception locations did not accept a high value transaction from an International credit card . Staff were unaware . Was inefficient and embarrassing. Bypassed with an electoonic link . Toileterries in the room are tiny bottles and sub par compared to other 5 star Spa experience is sub par, window dressing frontage, with actual delivery requiring a walk through the hotel to the back room at the gym. Weird
A Classic! Part Of the fabric of Mumbai for a very enjoyable stay
Stayed in September 2024
Reviewed: 16 September 2024
Nagarnaik
IndiaEverything
Stayed in June 2024
Reviewed: 16 September 2024
Shivdev
United KingdomAs a paying guest was searched continuously upon entering hotel. Security staff do not speak English & this didn't help.
Everything Hotel staff above & beyond
Stayed in September 2024
Reviewed: 15 September 2024
حسنات
OmanNothing
Everything thing Staff, hotel, location
Stayed in September 2024
Reviewed: 14 September 2024
Ali
United Arab EmiratesHistory
Amazing historical property
Stayed in August 2024
Reviewed: 14 September 2024
حسنات
OmanNothing
Everything Location of the hotel Staff are very cooperative Rooms are very clean
Stayed in September 2024
Reviewed: 11 September 2024
Abdullah
United Arab Emiratescrowded
Stayed in September 2024
Reviewed: 8 September 2024
Alf
SwitzerlandNothing
Highly qualified and well trained employees
Stayed in September 2024
Reviewed: 8 September 2024
Rasha
KuwaitThe breakfast was very crowded .
good location, service is good . When I checked in they gave me a worn out room a tiny room not as the photos I booked , when I complained and requested to speak to the management they changed it to the room I booked. Which was nice
Stayed in September 2024
Reviewed: 8 September 2024
Pornchai
ThailandTaj club employee are friendly and well trained.
Stayed in September 2024
Reviewed: 7 September 2024
Bharathwaj
United StatesCan't complaint about anything
Everything about The Taj Mahal Palace is fantastic! It was such an unforgettable experience, from welcoming the guests with Tulsi beads and send off with a memorable momento.
Stayed in September 2024
Reviewed: 6 September 2024
Saad
Saudi ArabiaThe room needs renovation badly & carpet not clean
Location and Staff
Stayed in September 2024
Reviewed: 5 September 2024
Singh
IndiaRoom size
Old structure , breakfast resturant
Stayed in August 2024
Reviewed: 5 September 2024
Zahra
United Arab EmiratesNothing..
I had a pleasant stay at your hotel, everything was amazing.. hope to stay again in the future..
Stayed in September 2024
Reviewed: 5 September 2024
Ash
SingaporeParts are looking a bit dated and some of the rooms could do with freshening up.
Beautiful building both inside and out with lavish rooms and comfortable beds. Breakfast selection is delicious and very generous. The highlight however is the staff. They are incredibly welcoming and hospitable. Special mention goes to Abhishek at the front desk who was amazing from start to finish. He went above and beyond and made us feel at home and at ease throughout. Also I’d like to thank Dhananjay for his hospitality and catering to special dietary needs.
Stayed in August 2024
Reviewed: 2 September 2024
Shobhit
IndiaEverything
Everything
Stayed in September 2024
Reviewed: 1 September 2024
Sriharshaa
United Arab EmiratesNothing !
The Taj Mahal Palace, in Mumbai has been our most favorite destination. This property is Historic, epitome of Hospitality. The Food is out of this world and just keeps getting better and better. We just love Taj Mahal Palace ❤️❤️❤️
Stayed in September 2024
Reviewed: 1 September 2024
Venkata
AustraliaDuring heritage tour, some of the hotel guests did not arrive on time. Some of them were talking very loud especially over the phone. Mobiles need to be avoided during heritage tour presentation. Mirrorless cameras were not allowed to take pictures inside the hotel. However they allow photos to be taken with cell phone. This did not make any sense.
Manoj with Sea lounge looked after us and served us Pav Bhaji and Misil Pav which are local breakfast items. Mukesh at Concierge was extreamly helpful and organised a tour guide for us. Prashant, Suraj and Utsav also looked after us at another breakfast place on ground floor ( Shamiana??) Adil and Percy gave us a wonderful heritage tour .Overall, we were very happy with the hospitality.
Stayed in August 2024
Reviewed: 30 August 2024
Zooz
QatarGood
Good
Stayed in August 2024
Reviewed: 26 August 2024
Gupta
IndiaNothing
Every thing
Stayed in August 2024
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