Golf Course Square, Airport Road, Yerwada, 411006 Pune, India
#1 of 351 hotels in Pune
Guests' ChoiceBased on 354 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.0
Facilities
9.6
Staff
9.6
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 23 May 2022
Vijay
IndiaNothing to complaint about
Everything from the word go was good. The hotel has understood how to impress its guests. Everything from the word go was excellent. Be it the check-in/ the rooms/ the breakfast spread or the Fine Dining Restaurants. One must visit UKIYO the open air Japanese restaurant for its exotic drinks and food. We appreciate the service / help provided by Myna/ Payelika / Vijay srivastava / Jayesh Nakte / Yugal at 3 kitchens restaurant and Mayank at UKIYO - Japanese restaurant besides all others.
Stayed in May 2022
Reviewed: 22 May 2022
Sarang
Indiaexcellent place once u should go value for money
Stayed in April 2022
Reviewed: 12 May 2022
Samir
IndiaExcellent Brkfst & Dinner. Friendly Staff Very Good room although AC was an issue as temp control wasnt possible even after the Technician attended it twice & it disturbed our sleep.
Stayed in May 2022
Reviewed: 9 May 2022
Shailesh
Indiakind of nothing but they have few opportunities to improve on the room services and other things for the guests who prefer to be inside the room only…
the hotel is decently located and the staff is just superb… the understand all you needs and always there to help you… at the same time they are highly professional too…
Stayed in April 2022
Reviewed: 8 May 2022
Sidharth
IndiaNothing as such, everything was exceeding our expectations
One of the most memorable stay was at Ritz Carlton. The property, the staff, food and hospitality was amazing. I an my wife were so happy with the overall experience.
Stayed in May 2022
Reviewed: 8 May 2022
Lorenzen
IndiaBreakfast was good
Stayed in April 2022
Reviewed: 30 April 2022
Andy
United KingdomThe only very minor complaint is that there is no ATM and the staff were unable to add foreign exchange to our room bill, so you need foreign currency to exchange if you want local
Best hotel I’ve stayed in while in India. The staff and service were first class, the room was spectacular (suite on 15th floor), the rooftop bar was the perfect place to have evening drinks and the choice of food in the restaurants covered every need.
Stayed in April 2022
Reviewed: 26 April 2022
Moksha
Indiahospitality, service, food, room! pretty much everything
Stayed in March 2022
Reviewed: 18 April 2022
Sohaill
IndiaThe location is quite nice, but not all the "Golf View" rooms, actually have a direct view of the Golf course. You might end up with a room that is technically "Golf View" but is actually off to the side of the golf course and looks over some industrial buildings. There was a surprising amount of street noise in the room. I was on the 12th floor, with a Golf view. Yet, all day I could hear the traffic on the street below. What was especially disturbing, were the Ambulances that I could hear, in my room, almost all day and night. The windows seem to be double sealed. But evidently, it is not enough to block out all the sound. I would recommend the property to either get better windows installed or else, install another double sealed window over the original ones.
Excellent food. The buffet spreads are extremely sprawling and very varied. I've stayed in every single 5* in Bombay including Ritz's sister property, St. Regis. None can match the buffet spread here. Not only was the spread expansive, but every single item I had was EXCELLENT. Especially the deserts! The staff is extremely attentive and alert to your every need and super accommodating to all your requests. I had made a request to the property at the time of booking for a memory foam pillow. When I checked in, the bed was already made with 2 memory foam pillows. Didn't even have to mention it to the reception staff. I dove down to Pune in my EV and had requested the property for a power socket for me to recharge the car. When I pulled into the property, the person standing outside the door, already knew my name and was expecting me and the EV. Several small instances like this that let know that this is not your average 5* hotel. All in all, a very enjoyable experience.
Stayed in April 2022
Reviewed: 17 April 2022
Seema
IndiaBreakfast was very good with wide variety and options
Stayed in April 2022
Reviewed: 17 April 2022
Arindam
IndiaMe leaving
what’s there not to like ? it’s Ritz Carlton!
Stayed in April 2022
Reviewed: 16 April 2022
Apeksha
IndiaNo indoor play area for kids during the afternoon
Ritz kids programme Room was very luxurious Breakfast spread was very good
Stayed in April 2022
Reviewed: 5 April 2022
Aymar
Germanyit is the highlight of elegance and luxury ! Everything from the welcome upon arrival, design, the flowers, the rooms, the beds, the staff, the housekeeping to the spa and the food…. all 3 restaurants are mind blowing delicious! keep it up dear Ritz Carlton!
Stayed in April 2022
Reviewed: 20 March 2022
Tanya
IndiaIt was a little chaotic at breakfast!
The rooms are great- spacious with all facilities. Highlight was that the staff really went out the way to fulfil every single request I had for my young kids. The 2 speciality restaurants had great food/ vibe and music. Saurab at the bar made some great cocktails for us. They had a lot of activities planned for the kids to keep them entertained.
Stayed in March 2022
Reviewed: 19 March 2022
Rushabh
IndiaPerfection.
Stayed in March 2022
Reviewed: 14 March 2022
Empresar
United Kingdomone mistake at one of the restaurants that was rectified.
Everything was high end as expected and the service was impeccable.
Stayed in March 2022
Reviewed: 13 March 2022
Ankita
IndiaNone
Courteous staff, amazing food, spacious rooms. Great hospitality
Stayed in March 2022
Reviewed: 27 February 2022
Twisha
United KingdomNothing. Everything was proper.
The breakfast was exceptional. Staff were polite and friendly. Very neat and beautiful property. Overall, a mesmerizing experience. Highly recommended.
Stayed in February 2022
Reviewed: 25 February 2022
Aftab
IndiaThere is nothing not to like
The service was impeccable. Ultimate breakfast, the feel of luxury and great location make it the best stay ever.
Stayed in February 2022
Reviewed: 23 February 2022
Samir
Indialocation has slum areas around it.
staff were extremely hospitable.
Stayed in February 2022
Reviewed: 20 February 2022
Mihir
Indianothing
almost everythig
Stayed in February 2022
Reviewed: 15 February 2022
Abhilash
Indianothing to not like
sheer Opulence !
Stayed in February 2022
Reviewed: 13 February 2022
Somnath
IndiaEverything was perfect. No comment as such. Only a suggestion since I have visited another rooftop restaurant at a another similarly starred hotel in the same city earlier, you do have competition on this account, so perhaps you could think of ways to top this.
Room was spacious and very comfortable. Buffet breakfast spread at the Three Kitchens restaurant was very good. The ambience of Aasmana restaurant and the food and beverages were very good too. Apart from the fabulous decor and facilities, what stood out was the courteous and efficient staff. While all staff members (whether at the front desk, restaurants or housekeeping) were very good, Ms. Payelika deserves special mention for her concern and efforts to make our stay very comfortable; she is an asset to your company and our best wishes to her for a very successful career.
Stayed in February 2022
Reviewed: 9 February 2022
Vipin
IndiaGreat Place to stay
Stayed in November 2021
Reviewed: 17 January 2022
Therestlessmind
IndiaNothing to mention here. Absolutely amazing stay! All I can say here is Thank You @TheRitz-Carlton Pune! You were AWE-some.
I booked for The Ritz-Carlton Pune to celebrate our Anniversary. Had planned to surprise my spouse with this stay at The Ritz. I had booked for a Queen Room for the 1st night and a Premier Suite for the 2nd night. The entire stay experience (Staycation) was more like a gratifying experience for both of us. What I liked were :- The Check-in Process The Front Desk Staff [shout-out for Ms. Aiyera (whom I bothered with certain requirements just to make sure the stay would be an experience to remember). Ms. Payelka (who went out of the way to call and check about the arrival and room preferences and suggest us accordingly) Ms. Clarita D (also our point of contact on arrival who went above and beyond the call of duty to ensure the entire process of check-in was handled smoothly. She was also so sweet to make us a Handmade Greeting card to wish us on our anniversary and also another sweet gesture by making yet another one recounting the memories we had while checking out). Apart from the above I would also like to extend my Heartfelt Thanks to Ms. Sarita, Mr. Affaan, Mr. Vijay, Ms. Siddhi]. From the F&B Department I would like to give a shout-out for Mr. Vinod, Mr. Rahul, Mr. Rishav, Ms. Sushmita, Ms. Mugdha, Mr. Ayaan, Mr. Susan, Mr. Abshishek, Chef Vishwajeet for extending their warm welcome and making us experience a great spread. To Mr. Rahul who went above and beyond his call of duty to decorate a table with flowers and candles with a small cake for us to celebrate our anniversary The Premier Suite has a spacious living room and a bedroom opening to Golf Club views. There is a super spacious bathroom with bathtub attached from where you can view the city outside while having a bath. Also, the suite boasted of a Honor Bar (mini bar) which was replenished with alcoholic and non-alcoholic beverages (chargeable basis). This entire staycation experience was nothing but a truly fulfilling and gratifying experience. We are missing you guys already!!! xoxoxo
Stayed in January 2022
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