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Reviews of The Promenade 4 stars

23, Goubert Avenue, White Town, 605001 Puducherry, India

#81 of 170 hotels in Puducherry

Guests' Choice

Review score

Based on 787 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    9.3

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    6.6

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 25 September 2024

    7.0
    Great stay.
    • Leisure trip
    • Family with young children
    • Deluxe Room - 2 Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    Hot water wasn’t available

    Great location and staff.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    7.0
    Great location, delicious breakfast. From the room the sea was visible from a certain angle only.
    • Leisure trip
    • Family with young children
    • Standard Room Sea View
    • Stayed 2 nights

    Sea view was restricted in the room. Not worth the price we paid for it.

    Location Breakfast

    Stayed in September 2024

  • Reviewed: 20 September 2024

    6.0
    It was average.
    • Leisure trip
    • Couple
    • Deluxe Room - 1 Double Bed
    • Stayed 2 nights

    Breakfast needs improvement. Some of the staff in the restaurant could not communicate well in English. At check-in they told us that both rooms have been upgraded to suites, on being shown the upgraded rooms we found them to be tacky and in need of a facelift. The regular deluxe rooms were far better and we asked to be moved back to our original booking.

    The location is amazing, right on the sea front. Some of the staff were very pleasant.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Best location for a vacation.
    • Leisure trip
    • Solo traveller
    • Standard Room Sea View
    • Stayed 26 nights
    • Submitted via mobile

    Fantastic location. Needs some refurbishing in the rooms.

    Right in front of the beach, with ocean view rooms. Food was good but expensive.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room with Two Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    Na

    Great place.. amazing staff support!

    Stayed in August 2024

  • Reviewed: 4 September 2024

    8.0
    Very good
    • People with friends
    • Superior Room with Two Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Could have been better for the price

    Proximity to the Beach

    Stayed in August 2024

  • Reviewed: 3 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room - 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were ordinary for the price. I have stayed in better rooms for lesser price. It had a mushy smell and the bathroom was very cramped.

    Great location amazing staff. Very helpful. The beach is right outside the hotel and very convenient.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room with Two Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not part of package No balcony Paint smell

    Stayed in September 2024

  • Reviewed: 24 August 2024

    6.0
    Location, location and location!
    • Leisure trip
    • Group
    • Deluxe Room - 2 Single Beds
    • Stayed 1 night

    The reception is a mess and had to wait for quite some time to get my room keys. It was very noisy and didn't find the room sound proof enough at night. Was woke up constantly by cars honking downstairs.

    Stayed for a night with ex-fellow hostelers for the Pondicherry Engineering College silver jubilee reunion . It is in the best (white) part of Pondicherry Town and run by Hidedesign group. Dont remember this hotel existing during our college days We had a room window facing the promenade and beach and that was the highlight. The hotel is about location, location and location nothin more! Breakfast spread was good but nothing to rave about.

    Stayed in July 2024

  • Reviewed: 22 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Room - 2 Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant service was absolutely pathetic

    Stayed in August 2024

  • Reviewed: 20 August 2024

    7.0
    mid stay but breakfast was too good
    • Leisure trip
    • Family with young children
    • Superior Room with Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    rooms are tiny not worth the price walls r cracked

    the breakfast and the location

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Comfortable and right on the Beach!
    • Leisure trip
    • Family with young children
    • Deluxe Room - 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    The AC, the service ( it is slow ) , high prices.

    The location

    Stayed in August 2024

  • Reviewed: 12 August 2024

    7.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Deluxe Room - 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The rooms need a little upgrade.. the AC vents should be cleaned. It’s common on beachside properties but the hotel should take care to avoid Mold buildup as it’s not good for health in the long run. Mold could be seen on the property premise, like under paintings hanged on the corridors.

    The location is good and also the hotel has a nice rooftop restaurant. The breakfast served is good. Hotel staff are nice, and the hotel location is right at the beach. The bathrooms have all the necessary toiletries. The hotel also has a swimming pool.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    8.0
    Overall a good experience.
    • Leisure trip
    • Family with young children
    • Deluxe Room - 1 Double Bed
    • Stayed 2 nights

    1.Roof top restaurant not great - Food not tasty 2 mosquito problems 3. Parking and entering road in front of the hotel a concern

    1. Location is pretty good 2. Rooms big and clean 3. Ground floor restaurant is nice

    Stayed in August 2024

  • Reviewed: 17 July 2024

    7.0
    It was just normal and not worth the price charged.
    • Leisure trip
    • Couple
    • Superior Room with Two Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Wash room setting. The food was exhorbitantly high priced and taste not upto the price being charged.

    Location . Staff very cordial.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Room with Two Single Beds
    • Stayed 2 nights

    service was average. Bakeed goods had a chemical smell

    Location was excellent. Breakfast spread was good

    Stayed in June 2024

  • Reviewed: 14 July 2024

    8.0
    Excellent location and courteous staff.
    • Leisure trip
    • Couple
    • Deluxe Room - 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The room tariff is little higher as compared to the overall facilities provided. We stayed in better hotels with cheaper room tariffs.

    Location of the hotel is excellent, just on the sea shore. Breakfast was excellent, staff was courteous. Overall, good experience.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    7.0
    Good stay
    • Leisure trip
    • Family with young children
    • Superior Room with Two Single Beds
    • Stayed 4 nights

    There was no beer available in the hotel bar which is quite surprising in a place like Puducherry where they have a liquor shop in every street

    Room is small and construction is ageing. Breakfast and location both are good. No parking facility which is a pain.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    I had stayed earlier in Promenade about 7 years back and it was one of the best experience. However this time the experience was moderate. The quality of the services has gone down. The room, that we stayed and especially the washroom was not well kept.

    The location is unbeatable and the breakfast buffet, their in house restaurants are still very good.

    Stayed in July 2024

  • Reviewed: 19 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Room with Two Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    staying guests get free breakfast it will be best . Only one thing should be missing here .

    Everything was great, location was beautiful.

    Stayed in May 2024

  • Reviewed: 15 June 2024

    6.0
    Very pricey for the quality of the property
    • Leisure trip
    • Family with young children
    • Superior Room with Two Single Beds
    • Stayed 2 nights

    Breakfast is not worth the price they charge. The bathroom fixtures and shelves need to be upgraded - they are not maintained well. To their credit, the manager heard me out on this. Lastly, the surroundings of the hotel can get very noisy even late night since the area sees a lot of footfall.

    Location is great as is the staff. The room, are spacious and we got upgraded to beach facing rooms. The hotel is right on the rocky Promenade beach and a short walk from some really great restaurants around

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room with Double Bed
    • Stayed 2 nights

    It is extremely overpriced and not worth what they are charging. While this stay was good , I am unlikely too book this again at this high price.

    The property was clean and good

    Stayed in May 2024

  • Reviewed: 5 June 2024

    8.0
    Wonderful
    • Leisure trip
    • Solo traveller
    • Superior Room with Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    A little noisy with the promenade but only until midnight ish at the weekend.

    Excellent location and a very nice hotel. Good choice at breakfast and staff very helpful.

    Stayed in March 2024

  • Reviewed: 2 June 2024

    6.0
    Pleasant
    • Family with young children
    • Deluxe Room - 2 Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Beachside resort

    Customer service is not satisfactory…..room service need to improve fast better

    Stayed in June 2024

Showing 1 – 25

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