The Rooms were cold even after switching off the A/C. The quilt was ineffective . The way the buffet restaurant was organised. The waitresses work very hard but there is a chaotic system in place. Too many managers and not enough waiting staff. You would have to ask several times for water and coffee. This was the same for many other guests. The tables would often not be cleared and people were left waiting to be seated for quite a while. We have stayed in another 2 5 star hotels in India since leaving the Leela and they have good organised restaurants.

The decoration, the cleanliness. Helpfulness of most of the staff. The quality of the food. The quality of the rooms. They were luxurious and the beds were very comfortable.

Stayed in November 2024

A great hotel with exceptional rooms! Very nice staff, very good breakfast.

Stayed in November 2024

Beautiful hotel, amazing service

Stayed in November 2024

Dinner price

Breakfast was nice and meet the expectations

Stayed in November 2024

Breakfast taste I dnt like other wise all good

I like the gifts & ambiance & staff Karishma & Anamika

Stayed in November 2024

Shower cubicle door opened inwards which makes it awkward to use. Pool is not heated so was very cold No way of ordering a drink if your sat outside. When asked, staff said I had to be sat in the Cuba bar to order a drink despite copious amounts of seating outside.

It was very modern and clean. It smelled amazing Staff are amazing. Very attentive and the services are all very well executed.

Stayed in November 2024

The breakfast was outstanding and the chef Himanshu Sharma went above & beyond! All the staff communicated well in organising a group stay. Many thanks

Stayed in October 2024

It is a bit far from sightseeings

We had an amazing time and the staff was amazing! They are the nicest people, making your stay perfect. The food was furthermore really good and there was a chill ambience.

Stayed in October 2024

The billing system was unable to cope with splitting bills to respective rooms. Staff tried their best but guest had to work out individual room bills. The family was split in two towers. Knowing fully well the need to be together they could not provide accommodation in same tower.

Premium room and deluxe suites were very good. Spacious, neat and clean and room service and laundry was superb. Hotel is very big and cafe knosh was perfect for breakfast lunch and dinner. Birthday celebration at Cherry bar was a huge success. Thanks to Sameer, Pankaj Joshi and staff guests thoroughly enjoyed the occasion at Cherry Bar Husmanjeet from Cafe Knosh was delightful dealing with the kids and served us lunch and dinner diligently. Kids loved her presence.

Stayed in November 2024

Everything was awesome. We will come again.

Ambience, swimming pool, food, and cocktails. Rooms were extremely comfortable. Staff was very courteous, especially Anamika and Naresh, from housekeeping. Hasan and Pankaj from Dilli 32 restaurant took great care of our family.

Stayed in October 2024

But it's far from the center

I liked the place

Stayed in October 2024

Fabulous place to stay! We stayed two nights and it was great. Luxury hotel experience. Very attentive staff. Beautiful, comfortable room with all the amenities. Everything at your convenience within the hotel

Stayed in October 2024

Breakfast

Stayed in October 2024

Clean, friendly and easy to reach at this property

Stayed in October 2024

Visiting hours for guests are only till 9pm.

The quality of every detail was excellent.

Stayed in October 2024

All worker are so kindly Special thanks to mr Adeel, i hope he got a promotion for his cooperation with us 🙏🏻🙏🏻

Stayed in October 2024

Far location

All workers are so kindly Special thanks to mr Adeel, i hope he get a promotion for his cooperation with us 🙏🏻🙏🏻

Stayed in October 2024

The room was more than adequate, very spacious and clean. We really enjoyed our stay here. A lady called Karishma was very thoughtful and gifting our girls with soft toys on checkout.

The staff were excellent at check in, made us feel so welcome and brought some gifts for our girls.

Stayed in October 2024

Overpriced.

Good, clean, well managed and maintained facilities.

Stayed in October 2024

We originally intended to stay at the Leela Ambience for just two nights; however, our plans had to change unexpectedly due to my mom’s sudden illness. Concerned for her well-being, I made the decision to extend our stay by an additional three nights. I wanted to ensure that she had fully recovered before we moved on to our next destination. From the moment we arrived at the hotel, I was thoroughly impressed with the level of service we received. The staff truly went above and beyond, surpassing all our expectations during this challenging time. When my mom fell ill, they immediately responded by sending a doctor to our suite, showing a remarkable level of care and urgency. As her condition worsened, the staff swiftly coordinated her transportation to the hospital, providing us with peace of mind during a very stressful period. I cannot express enough gratitude to the dedicated team who assisted us; their support made all the difference. Furthermore, our suite was clean, a testament to the hotel’s high hygiene and maintenance standards. The professionalism and attentiveness of the staff were evident in every interaction, making our stay feel comfortable and relaxing despite the circumstances. The breakfast offerings were extensive, and we enjoyed a delightful variety each morning. We found ourselves dining almost every day at their restaurant, Dilli 32, where the food was nothing short of amazing. Overall, our experience at the Leela Ambience was remarkable, and I am incredibly thankful for the compassionate care we received. I would choose to stay at this hotel again when I'm back in Delhi. :)

Stayed in October 2024

Very nice hotel !! The room was clean and very spacious with all necessary items for travelers (including an iron without having to call the reception and ask). Food was very good and people are extremely kind from the managers to the people ensuring the welcoming and the hotel Safety. Special mention to Hasan from the Deli 32 restaurant who was very kind and helpful ! Will definitely come back

Stayed in October 2024

Booked with booking.com they give you the worst possible room z

Did not have breakfast too expensive

Stayed in October 2024

Thw lounge was not spacious and was in a closed area with no windows

Friendly staff and maintained facility

Stayed in October 2024

Location of the Hotel is not so good & it is very far from City centre. The charges were very high compared to other similar properties in Delhi.

Every things was good.

Stayed in October 2024