18 H.D Lama Road,, 734101 Darjeeling, India
#19 of 86 hotels in Darjeeling
Guests' ChoiceBased on 170 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.9
Facilities
7.9
Staff
8.5
Value for money
7.5
Free WiFi
7.0
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End of dialog contentReviewed: 5 August 2024
Rupsha
IndiaIts heritage old world charm, the atmosphere , the scenery and the dog in the property .
The old world charm , the words work , paintings , the interiors .
Stayed in August 2024
Reviewed: 22 July 2024
Basu
IndiaBreakfast was really bad..even after complaining, it didn't improve
Stayed in July 2024
Reviewed: 30 June 2024
Tarun
IndiaLocation. Service. Ambiance
I’ve earlier at Elgin, Pelling
Stayed in June 2024
Reviewed: 1 June 2024
Labroo
IndiaThe location
Stayed in May 2024
Reviewed: 12 May 2024
Krishnendu
IndiaOnly 6 or 8 rooms have a view of the valley. Their claim on the Booking.com site that the rooms have a mountain view is false. Mountain view (i.e. Kanchenjunga view) is not available in any hotel this side of the town. Hotel space was quite limited, rooms were just about okay. Climbing up and down the stairs several times a day was a big pain. Food was good, but very costly, even compared to the best restaurants in the mall.
Location was good, close to city center. Our room which was changed on 6th May had good view of the valley. Staff was smiling and helpful. Check out was smooth. Breakfast was good and served on time.
Stayed in May 2024
Reviewed: 9 May 2024
Arunita
IndiaLocation was very ordinary with view of the city which was not appealing.
Great modern room, fantastic decor, good spread of breakfast and dinner.
Stayed in April 2024
Reviewed: 26 April 2024
Avijit
IndiaThe room had a poor view.
The 19th century hotel has not surrendered its old-world charm while introducing modern amenities. The rooms are big, comfortable. The staff is courteous. The food was good, but the menu lacked surprises. A couple of off-beat dishes, especially soup, would have added to the occasion.
Stayed in March 2024
Reviewed: 28 March 2024
Ghosh
IndiaStaff behaviour at the dining hall+ upkeep of the dining area which seems to have rapidly deteriorated after the owner, Mr.Diamonds unfortunate passing away.
Everything except the staff in the dining hall(, their rude behaviour and total disregard for basic norms ) was as good
Stayed in January 2024
Reviewed: 18 March 2024
Gita
United KingdomGreat location Good view from our room. Large, comfortable rooms with lovely 'heritage' style furnishings Very cosy and comfortable bar and lounge areas Lovely restaurant; delicious food Very friendly and helpful staff
Stayed in February 2024
Reviewed: 14 March 2024
Roger
United KingdomI know it's a Heritage hotel but there is a lot of damp and all rooms are very poorly heated. Had to wear clothes to bed to keep warm
Stayed in March 2024
Reviewed: 5 March 2024
Aarp
United KingdomI had no concerns. It did get a little cold as the mist was down but someone was on hand to turn up the radiator and (rather charmingly) provide a hot water bottle to warm the bed
Colonial style hotel close to the heart of Darjeeling. Pleasant and helpful staff. Food was good (buffet in the evenings) and good willing service overall
Stayed in February 2024
Reviewed: 13 February 2024
Banerjee
IndiaVery mice
Stayed in February 2024
Reviewed: 9 February 2024
Chris
United KingdomIt was a little cold at times, I had spa treatment and room was cold.
Heritage feel. It was cosy returning after days out. Fires were lit and hot water bottles given at bed time.
Stayed in February 2024
Reviewed: 15 December 2023
Chettri
United KingdomDid not have any breakfast as we generally don't. The overall ambience of the premises still retaining the "days of the raj"I felt was the attraction of the place.
Stayed in November 2023
Reviewed: 6 December 2023
Rk
IndiaThe food could be better
The old world charm; the great location: excellent staff.
Stayed in November 2023
Reviewed: 2 October 2023
Aradhana
IndiaI wish the bed was a double bed instead of a queen bed . The size of the bed was bit too small and cramped up.
Loved the decor and ambiance. Bar was the most pretty bar I've been to ever. Breakfast spread was fantastic.
Stayed in September 2023
Reviewed: 24 August 2023
Patricia
United KingdomThe room next to mine was being decorated and refurbished.There was banging during the day and smell of paint everytime I came out or returned to my room.
It was a lovely heritage hotel , decor and furniture from bygone era.
Stayed in August 2023
Reviewed: 9 February 2023
Marion
United KingdomMy Husband and I stayed at the Elgin for few days in January. This was a great stay in a lovely historical Hotel. The staff was friendly and professional. The room view on the city was superb. The room was clean, spacious and comfortable.
Stayed in January 2023
Reviewed: 5 February 2023
Bhaskar
IndiaFood. Decent but definitely not value for money.
The place itself. Good location, clean, very polite and helpful staff, well-lit, good ambience, old world charm.
Stayed in February 2023
Reviewed: 17 January 2023
Ralph
United KingdomThe windows in the rooms are not tightly fitted and let cold air come in.
very friendly staff, always eagers to help and make you feel welcome
Stayed in January 2023
Reviewed: 3 January 2023
Sourendu
IndiaThe wifi was passable, but I wished could have been better. The hotel views are away from Kanchenjunga, although the lovely view of Darjeeling goes a long way towards compensating for this loss.
Clean and comfortable rooms in a heritage property, very close to the center of Darjeeling but still quiet and secluded, wonderful staff, this hotel had it all. When we wanted an off-menu dish for dinner the staff obliged.
Stayed in December 2022
Reviewed: 17 December 2022
Amit
IndiaFood is not up to the standard. Book this hotel without a meal plan. During winter, the bathroom jet spray is an issue. The water gets icy cold.
Great property, great decor, great location, great staff.
Stayed in December 2022
Reviewed: 10 December 2022
Prashant
GermanyThe food (breakfast) wasn't as good as expected of such a place.
Staff was good n polite. The location is excellent as well.
Stayed in December 2022
Reviewed: 4 December 2022
Ralph
United KingdomHad a misunderstanding over food but it was sorted
colonial style, attentiveness of staff and location
Stayed in November 2022
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