Plot No. C-3, Opp. Outer Circular Road, Basant Avenue, 143001 Amritsar, India
#17 of 246 hotels in Amritsar
Guests' ChoiceBased on 878 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.7
Staff
9.0
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 28 June 2024
Nikhil
IndiaThe property is welll maintained neat and clean also
The staff throughout was very helpfull in all my needs
Stayed in June 2024
Reviewed: 24 June 2024
Heman
IndiaToo much local police inside lobby Definitely politicians will come to stay But why so many cops in lobby
All good
Stayed in May 2024
Reviewed: 19 June 2024
Gurmehar
IndiaEverything
Stayed in June 2024
Reviewed: 19 June 2024
Ashish
United KingdomGreat central location 20 mins max to anywhere in Amritsar. Clean well arranged rooms.
Stayed in June 2024
Reviewed: 18 June 2024
Ritu
IndiaCan’t think of it right now
Everything
Stayed in June 2024
Reviewed: 16 June 2024
Raj
United KingdomWe have travelled to Amritsar several times for business and leisure, staying at different hotels with varying experiences. Yet, our recent visit to The Taj Swarna Hotel in Amritsar earlier this month was truly remarkable. The hotel surpassed its already stellar reputation. Notable members of the hotel team included Prabhjot, Muktaar, Anmol, Rishii, Lovjeet, and Mr. Pradyuma. Prabhjot was our initial point of contact at the hotel, and she delivered outstanding guest service, starting with her friendly greeting and ending with her excellent suggestions. She efficiently led us through the check-in process and elaborated on the hotel's amenities. Her knowledge of local attractions was remarkable, and she shared some hidden gems that enriched our experience. Prabhjot maintained a professional and welcoming demeanour throughout our stay, always ensuring our comfort and offering assistance. Her authentic care and meticulous attention to detail left a lasting impression on us. Thanks to her, our memories of the trip are not just about the places we visited but also about the exceptional hospitality we received. Mukhtaar, an employee at the restaurant, provided exceptional and attentive service, ensuring a pleasant experience with his courteous and effective approach. His dedication to details, from recommendations to accommodating special requests, fostered a welcoming atmosphere that enhanced the dining experience. Rishi managed the Club Lounge, which we frequented daily. His excellent service always made us feel welcome and went above and beyond. Rishi's warm smile and attentive nature turned an ordinary visit into a special experience each time. He recalled our preferences, welcomed us with authentic enthusiasm, and frequently shared captivating tales about the area. It wasn't only his professionalism that impressed us but also his talent for making each guest feel valued and significant.
Stayed in June 2024
Reviewed: 12 June 2024
Kaushal
IndiaHospitality.. awesome.
Stayed in June 2024
Reviewed: 11 June 2024
Vaneet
IndiaRates according to booking .com .But taxes were not as mentioned by booking .com.much higher.
Good hospitality. Polite staff.
Stayed in June 2024
Reviewed: 9 June 2024
Amitabh
United KingdomThe television is outdated; the pool is rather small but ok.
Location, cleanliness, decor, shops, comfortable room, useful gym, 24x7 restaurant.
Stayed in June 2024
Reviewed: 29 May 2024
Prodosh
IndiaNight light too bright. Telephone cumbersome, through operator. One order for ice never delivered.
Good. The staff . Joykrizhna and Smriti looked after us very well.
Stayed in May 2024
Reviewed: 17 May 2024
Raj
IndiaAll is good
Courteous staff, amazing food
Stayed in May 2024
Reviewed: 13 May 2024
Harsh
United Arab EmiratesThe location and the service
Stayed in April 2024
Reviewed: 29 April 2024
Tarlochan
IndiaOverall experience was great …. As always 5 stars to TAJ
Stayed in April 2024
Reviewed: 25 April 2024
Ann
United KingdomTaxi pickup from airport was very expensive. For that reason, we didn't use it, as a pre-paid taxi from the airport desk was only INR700 & hotel cost was over 3 times this amount.
A nice hotel with good facilities. Food was good, drinks rather pricey. Swimming pool good.
Stayed in April 2024
Reviewed: 21 April 2024
Susan
United KingdomNo indoor pool as the outdoor pool’s water temperature was too cold
Calm friendly environment quiet location but easy to access amenities close by
Stayed in April 2024
Reviewed: 20 April 2024
Arvinder
IndiaGreat Hospitality Staff very courteous and helpful specially Prabhjot at front desk.
Stayed in April 2024
Reviewed: 2 April 2024
Jyotsna
IndiaAnytime is too expensive
Best in Amritsar
Stayed in January 2024
Reviewed: 31 March 2024
Manjit
United KingdomAll was good, but require a system may be an ipad for ordering specific items and delivered in timely manner. May be more staff may help too and good training alongside it.
Stayed in March 2024
Reviewed: 30 March 2024
Rikin
United KingdomSpa facilities were not working
Clean
Stayed in January 2024
Reviewed: 25 March 2024
Arojit
IndiaStaffs are awasome and facility are ok
Stayed in March 2024
Reviewed: 22 March 2024
Tarun
BahrainThe upkeep of the hotel can be improved with regards to the room
Staff were extremely courteous and accomodating. I highly recommend using the taxi from the taj travel desk. We were assigned a driver called Anil who was an excellent driver and an amazing tour guide. Overall our stay was amemorable one.
Stayed in March 2024
Reviewed: 20 March 2024
Dipak
United KingdomWe had a short stay which was good. The breakfast was very nice
Stayed in February 2024
Reviewed: 17 March 2024
Laurence
AustraliaFabulous hotel, wonderful facilities and the staff were attentive to all our needs. The restaurants and food service were as expected for a Taj hotel. Highly recommend and will stay again next year. Thanks for a good stay.
Stayed in March 2024
Reviewed: 16 March 2024
Priyank
United KingdomThe way I was charged at Taj Swarna, I had been given upgrade options after I bought my stay first, consequently I had accepted upgrade twice before my Real stay date. What normally upgrade is our first booking stays as it is and there are add on. But somehow you guys decide to upgrade me to one complimentary Airport ride on my second acceptance of your offer and when I accepted the third upgrade this complimentary option was taken away without my awareness. Now at the last day of my stay, I had to pay 2500 rs extra for airport pick up on my bill , I felt that I was being cheated (as this ride could have cost me just under 500 rs on Uber) . I did try to explain my whole upgrading with your email offers at reception but I end up paying this amount.
Location and food
Stayed in February 2024
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