Chhatrapati Shivaji International Airport ( Domestic Terminal) Off Western Express Highway, Santacruz (East), 400099 Mumbai, India
#11 of 700 hotels in Mumbai
Guests' ChoiceBased on 2897 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.0
Staff
9.0
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 26 September 2024
Poonam
United KingdomStaff could have been more welcoming , Taj LandsEnd last year staff were fantastic
Location , facilities
Stayed in September 2024
Reviewed: 24 September 2024
Ramesh
United Kingdomwhilst it's close to both the international and domestic airports you can't go out and walk around - not much nearby.
service was excellent- clean - the buffet is the best I have had - selection changed daily.
Stayed in September 2024
Reviewed: 23 September 2024
Jayaraman
IndiaEats on offer at the Club Lounge can certainly improve in terms of variety, as well as what is on offer thru the day.
Room was excellent, food spread was decent, and the Club Lounge was very good. Only wish I could have checked out at the Club lounge reception, rather than having to go down.
Stayed in September 2024
Reviewed: 23 September 2024
Dr
IndiaHospitality, Cleanliness, Availability of essential things for a comfortable stay, Good behaviour & manners by entire staff.
Excellent staff, excellent cleaning, full value of our money, no other match seen so far during our extensive travel experience in so many countries. Our hearty thanks to dear Mr Salim from the staff at Taj Santacruz for his cooperation and hassle free booking of the room. Thanks Taj Santacruz, thanks Booking.com ........ Thanks from our depth of heart for your genuine nice services.
Stayed in September 2024
Reviewed: 19 September 2024
Ajit
IndiaHad great dinner at China Inc. Kaushik was very attentive and nice.
Stayed in September 2024
Reviewed: 16 September 2024
Adishree
IndiaLiked everything
Friendly and helpful staff , great hospitality, fabulous rooms
Stayed in September 2024
Reviewed: 14 September 2024
Parikshet
IndiaNo free breakfast
It feels like home
Stayed in July 2024
Reviewed: 13 September 2024
Pro
IndiaEverything was good.
Location was very close to airport and the rooms are spacious and clean.
Stayed in September 2024
Reviewed: 11 September 2024
Es
IndiaEverything was superb. The room was great. Staff was excellent. I just hope they would have included complimentary breakfast in the package, given how much it cost.
Stayed in September 2024
Reviewed: 10 September 2024
Adriana
United StatesSome of the staff not that friendly night reception clerk very unfriendly no smiles and bit harsh. I requested a wake-up call for 4:00am they called at 4:15am
Nice hotel with all amenities, runway view was awesome room awesome, Lady that checked me in was very sweet, upgraded me to club level as my room was not ready when I checked in. Restaurant staff was superb! Thanks!
Stayed in September 2024
Reviewed: 9 September 2024
Sandanshiv
IndiaAlthough breakfast with plenty port but needs feels dull taste wise & most fellow passengers were also of same opinion
Location, Royal treatment
Stayed in September 2024
Reviewed: 5 September 2024
Veer
MauritiusI was upgraded to the club room which I guess is the best in Mumbai. Luxurious, Spacious and very clean. The staffs also were very friendly and ready to help anytime.
Stayed in September 2024
Reviewed: 2 September 2024
Shilpi
IndiaI liked everything
Awesome rooms. Warm hospitality. Great location. Next to airport.
Stayed in September 2024
Reviewed: 31 August 2024
Anirudh
United KingdomWe were there on time for check-in yet was made to wait for an hour. However was compensated by lunch but with a kid , time is everything specially after a long flight.
Perfect location for international travellers, beautiful room (big and cozy both at the same time).
Stayed in August 2024
Reviewed: 30 August 2024
Diljitsinh
IndiaEverything is so fine and really a lifetime experience for my family.
Stayed in August 2024
Reviewed: 26 August 2024
Bhosale
United KingdomMassive suit and huge bed. Plenty storage. Absolutely loved the design.
Stayed in July 2024
Reviewed: 25 August 2024
Khemani
IndiaI wish visit soon
Best hotel nice room cleaning staff all good
Stayed in June 2024
Reviewed: 24 August 2024
Nakul
IndiaThe promise of Tata brand
Stayed in August 2024
Reviewed: 23 August 2024
Jayant
FinlandBreakfast was very nice and lots of options were available
Stayed in July 2024
Reviewed: 20 August 2024
Modi
IndiaFood taste could have been better
Everything was very good
Stayed in August 2024
Reviewed: 20 August 2024
Shubhrajit
IndiaI don’t find anything to point any flaws, though I tried hard enough 😁
As usual Taj Properties are the best available in the whole world.
Stayed in August 2024
Reviewed: 20 August 2024
Syed
United StatesThat I could only stay there for three days.
This is one of the grandest hotels, the service is fabulous, every staff member was kind, polite, and courteous! I don't know if others who travel know the hotel is fantastic when their TOWELS actually feel clean and washed, same for the sheets! So, if a hotel puts effort in ensuring these are taken care of, you can rest assured everything else is top notch.
Stayed in August 2024
Reviewed: 20 August 2024
Pradeepkumar
IndiaToo many communications and a bit broken payment system since booking was made through booking.com
Amazing service and friendly staff. Everyone wants to make customers happy
Stayed in August 2024
Reviewed: 19 August 2024
Premchand
IndiaGOOD SERVICE
Stayed in August 2024
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