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Reviews of Taj Cidade de Goa Horizon, Goa 5 stars

Vainguinim Beach, Dona Paula, Panaji, North Goa, Goa, 403004 Panaji, India

#1 of 52 hotels in Panaji

Guests' Choice

Review score

Based on 1205 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.2

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 8 November 2024

    9.0
    Awesome
    • Leisure trip
    • Group
    • Luxury Twin Bed
    • Stayed 2 nights

    Check in formalities took too long , there was dust in some rooms in the bedside table , however when we pointed out the same , staff immediately spring into action to clean the same .

    Loved the hospitality at Taj , they did manage to get us the rooms with better view, Breakfast was awesome .. veg and non veg sections were at distance which was appreciated they should consider having a small garden to stroll or a play area for kids

    Stayed in October 2024

  • Reviewed: 5 November 2024

    10
    Fantabulous..
    • Leisure trip
    • Couple
    • Superior Room king bed
    • Stayed 1 night
    • Submitted via mobile

    Everything was just perfect.

    Breakfast was so good and C2C restaurant cuisine was best.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    10
    We had a very nice stay.
    • Leisure trip
    • Family with young children
    • Luxury Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    Room was not cleaned properly. Tissue paper was on floor. Bathroom door wasn’t working. Mini bar was not filled. But they fixed it very quickly. No hanging options for wet clothes considering it’s beach holiday.

    Breakfast was excellent. Room was spacious even for a family of four. Valet parking team were so good and helpful. Entire staff was so courteous and kind.

    Stayed in November 2024

  • Reviewed: 3 November 2024

    9.0
    Nice property
    • Leisure trip
    • Family with young children
    • Superior Room king bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing as such.. Buffet dinner non-veg options should be improved,very less options compared to our stay in south Goa with similar star resort.

    Well maintained property and beautiful ambience

    Stayed in November 2024

  • Reviewed: 22 October 2024

    9.0
    wakes in the morning to love the life, fills us with taste we like, sets in the evening with music.
    • Business trip
    • Group
    • Luxury King Bed
    • Stayed 3 nights

    my good morning paper I missed even I specially mentioned in the day one and bathroom mats I really suggest which suits for the age (22=>40) please make sure that this never happen again

    TAJ,as it stood for its gesture and peoples love and their comfort towards food with taste no matter, which region we belong it just stood to the top

    Stayed in October 2024

  • Reviewed: 14 October 2024

    10
    Beyond perfect.
    • Leisure trip
    • People with friends
    • Luxury Twin Bed
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were amazing Restaurants were great Staff were extremely helpful

    Stayed in September 2024

  • Reviewed: 10 October 2024

    10
    One of the most beautiful & calm view for a relaxed vacation
    • Leisure trip
    • Family with young children
    • Deluxe Sea View Room King Bed
    • Stayed 2 nights

    Nothing as such. If asked for improvement will only be food.

    Exceptional Sea view room make everything perfect. Also the Taj staff was very naturally cordial and loved the sit down checkin process.

    Stayed in October 2024

  • Reviewed: 9 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Sea View Room Twin Bed
    • Stayed 3 nights

    everything is good

    Stayed in October 2024

  • Reviewed: 1 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Sea View Room King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Once passing by the lobby, we heard the manager reprimanding the staff with raised voice, that was unpleasant to see and hear.

    Starting from the welcoming and resolving our issue with an outside taxi to the room, the sea view, breakfasts and C2C restaurant excellent experience with impeccable waiter Athani, bar Banyan with so caring bartender Ashish. It was way and beyond!!!

    Stayed in October 2024

  • Reviewed: 28 September 2024

    9.0
    Scenic View, Good Rooms but most personalized attention could have improved the experience to another level
    • Leisure trip
    • Family with young children
    • Deluxe Sea View Room Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    Personalised service could have been little better as we were celebrating 30th anniversary as well as 62nd birthday of my father

    View

    Stayed in September 2024

  • Reviewed: 28 September 2024

    10
    A DREAM!
    • Leisure trip
    • Family with young children
    • Luxury King Bed Sea View
    • Stayed 2 nights

    Nothing. It was a carefree and beautiful experience.

    The whole experience was a dream come true for both myself and my family as we stayed there for a quick get away from Bangalore.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    9.0
    A beautiful Taj property
    • Leisure trip
    • Family with young children
    • Superior Room Twin Bed
    • Stayed 6 nights
    • Submitted via mobile

    The very cold interior with centralised AC across whole hotel so could not adjust temperature in room. With very hot and humid weather when stepping out, this constant hot to cold temp is unhealthy. Didn't like the staff uniform of beige trousers suit for the ladies. A more Indian attire would suit

    Superb location

    Stayed in September 2024

  • Reviewed: 27 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Sea View Room Twin Bed
    • Stayed 2 nights

    Breakfast is fine, but the issue is that the menu is the same every day, and the food is never served hot.

    Stayed in June 2024

  • Reviewed: 25 September 2024

    10
    I think the best 5 star property in Goa with absolutely awesome views from room
    • Leisure trip
    • People with friends
    • Superior Room king bed
    • Stayed 1 night
    • Submitted via mobile

    There was a VIP movement at the time of check out which caused delays

    Resturents , View , service everything is super

    Stayed in August 2024

  • Reviewed: 24 September 2024

    10
    It's a great location with helpful staff. Communication could've been better as mentioned above.
    • Leisure trip
    • Couple
    • Deluxe Sea View Room King Bed
    • Stayed 4 nights

    Check out process was a hassle. I booked this hotel for my parents and I was clear from the beginning that I should be able to settle the bill the night before since they had an early train to catch. I didn't know the hotel didn't charge us the dinner for last night even though I repeatedly asked them to send me receipt for all incidentals the night before. Had to rush early in the morning to clear confusion and make payment so they could catch the train.

    Food and location were great.

    Stayed in August 2024

  • Reviewed: 17 September 2024

    10
    Pricey but worth it. Amazing place to stay.
    • Leisure trip
    • Family with young children
    • Deluxe Sea View Room King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Apart from the pricing being a bit high, there's nothing bad about this hotel. If you can afford it, it's worth it.

    What an amazing hospitality and views. Just a dream destination for people looking for peaceful Goa trip

    Stayed in August 2024

  • Reviewed: 11 September 2024

    10
    Pleasent and comfortable and relaxing.
    • Leisure trip
    • Couple
    • Deluxe Sea View Room King Bed
    • Stayed 1 night
    • Submitted via mobile

    Can not point as my stay was short, a one night stay.

    Variety and freshness

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Slightly disappointed
    • Leisure trip
    • Couple
    • Luxury King Bed Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The floating rate of the rooms. The bathrooms have been given too much importance and space. The basin doesnt have a liquid soap dispenser! Bathroom doesnt have any dedicated place to hang clothes. The remote switches are not visible in the dark so what to press? The switch commands could be more organised. The finish of the room is a bit to grey biege basically dull! The food is not upto the mark in parches...eg we had grilled chicken which was over done The medu wadas are not fluffy enough a bit hard in fact. The grinding is not proper. The sambar was too sweet. There was sugar in sweet corn soup!(how naive) On the whole the food was not 5 star but 3 star(and some amateur cooks). There are other e.g.s too. The design of the hotel and rooms is not like Taj. There are only two restaurants they duplicate each other in food at times. The decor of C2C especially the floor is terrible. I forgot one very important incident. I booked through you and then upgraded to a larger sea view room. When we saw the room alloted the view was occupoed by a huge tree! The sea and the beach were barely seen. I had to ask them to change the room. I got a smaller room but no refund for the upgrade! Please convey all this to the management.

    Liked the location. The sea view rooms with large full wall windows. Size of the rooms. General neatness and cleanliness. Very helpful and polite staff. Easy approach to the beach through shuttle.

    Stayed in September 2024

  • Reviewed: 31 August 2024

    10
    We had a lovely stay! Our room was comfy, clean and we had service every day. The receptionist team was very friendly an
    • Couple
    • Superior Room king bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Whole thing is amazing

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Overall nice place
    • Leisure trip
    • Family with young children
    • Deluxe Sea View Room King Bed
    • Stayed 3 nights
    • Submitted via mobile

    The cooperation was not upto the point

    Beautiful place with nice rooms , good food ,services , nice beach view and pool also .

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Food could be better. It was lacklustre
    • Leisure trip
    • Family with young children
    • Luxury Twin Bed
    • Stayed 5 nights
    • Submitted via mobile

    Food

    Stay and service

    Stayed in August 2024

  • Reviewed: 24 August 2024

    9.0
    Superb
    • Family with young children
    • Deluxe Sea View Room Twin Bed
    • Stayed 3 nights
    • Submitted via mobile

    Room was lovely and well cleaned. Amey was just brilliant in the Restaurant

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Relaxing
    • Leisure trip
    • Family with young children
    • Luxury King Bed Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Lil far frm beach

    View

    Stayed in August 2024

  • Reviewed: 23 August 2024

    10
    Great stay
    • Business trip
    • Solo traveller
    • Superior Room king bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great facilities, especially the gym

    Stayed in June 2024

Showing 1 – 25

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