The rooms were spacious and clean so was the bathroom, it had all the necessary toiletries. Bed was comfy, had an amazing view. Breakfast was also great! Lots of options to choose from. In room dining was also delicious. Staff also so friendly and welcoming. Would definitely be coming again..

Stayed in June 2024

Staff should be more welcoming , there should be more recreational opportunities. What’s the use of making a pool upstairs if it’s always closed and no directions whatsoever about who can use And when to use it . Like few guests were offered welcoming drink and rest were ignored .

Buffet dinner was good . Rooms were the best part, size , comfort and washroom amenities were very good .

Stayed in June 2024

The bed, maybe that's subjective because I don't like softer mattress and some may do.

Stayed in June 2024

Hotel Was Very Clean

I Was Very Happy With My Stay

Stayed in May 2024

Spacious room with nice amenities. Nicely designed restaurant and good gym

Stayed in April 2024

Great hospitality by entire staff especially Ms. Simran . Nice view from room. Kids enjoyed the trip.

Stayed in March 2024

Some of the staff are not well-trained in their job. The staff at reception asked for any other proof of identity when commonly acceptable proofs like Aadhar Card and PAN Card were presented which was ridiculous. And for not having additional proof (?) they took signature on a declaration form.

The hotel, room and its restaurant were reasonably good.

Stayed in February 2024

None so far

Location n view

Stayed in January 2024

Desk service need improvement. some requests were ignored.

Breakfast spread.

Stayed in March 2024

The pollution levels in the surroundings and high traffic is annoying. The Reception team is also slow in their responses considering the number of guest during the peak booking. The staff efficiency can be improved.

The property was comfortable and not far from the Sabarmati River front and Sabarmati Ashram. The property is on the main road.

Stayed in January 2024

Room was not cleaned to high standards. Floor was dirty

Stayed in February 2024

Little maintenance issue!

The location was central! The food was very good! The staff was very friendly and took very good care of us!

Stayed in December 2023

Breakfast was not as expected. Better quality is desired.

Rooms were comfortable and staff was quite friendly and helpful.

Stayed in January 2024

Cleaning of the rooms need to be improved, Rooms need to be renovated.

The food was outstanding at the hotel.

Stayed in February 2024

Gujarati thali needs to be more of gujarati than Punjabi. Reception staff needs to be more efficient and receptive. In the morning busy hour of check out , interns were in billing not able to do efficient check out . Anil who picked up our luggage, did the billing also. Right people for wrong jobs...

Bf is good.

Stayed in February 2024

This review has been hidden because it doesn't meet our guidelines.

Behavior, food

Very nice stay. Staffs are so good

Stayed in February 2024

Booking processing time was lengthy

Service is good

Stayed in February 2024

Room service should be better.

Breakfast was sumptuous , location was pleasant and capacious with good parking facilities.

Stayed in February 2024

Room light cntrols switches Lights switch button for bathroom and toilet located towards rear of the bathroom. Not practical in the dark

Location

Stayed in February 2024

Staff at front desk need to ease up a bit.

Good breakfast, plenty of choice - for both veg & non- veg Down Ashram Road tucked away at the end, you could miss it & thats what makes it quiet.

Stayed in January 2024

I had to ring a number of times for room service. It was difficult to understand them and when asked to speak to the manager the phone went blank . A number of times no one picked up the phone. This happened a number of times hence my comment. The reception staff was a mixture of attitude. The check in staff did not make us feel feel welcome, no smile and little eye contact. This is 4/5 star hotel and I would expect the staff to be a lot more responsive to customer needs. The conciergerie was difficult to contact as the desk was always empty. The real stars were the staff outside who helped with luggage and helpful info. They were always delighted to assist.

The staff in restaurant were excellent especially the chef and asst chef, the very best in class . Always welcoming, every request was well attended. Service with a smile. Congrats to the the manager, chef and all the staff. Great teamwork when they were busy . Real pleasure to deal with. Just for them i would give 10 out of 10. Thanks guys.

Stayed in February 2024

At times there was an unpleasant odour coming from the pipes in the room. There was also lack of ventilation in the corridors, it lacked freshness.

Nice, comfortable and clean room. Good amenities. Very welcoming staff. Restaurant food was at par. We would repeat the experience.

Stayed in February 2024

Shower water could be a bit hotter.

Well located. Business type hotel. Very spacious rooms with a comfy bed and large bathroom. Hotel made us a packed breakfast as we had a very early train. Perfect for what we needed. Room service was a little steep. Staff really friendly.

Stayed in January 2024