ADAJAN, PAL, BESIDE SUMER 370, 395009 Surat, India
#4 of 112 hotels in Surat
Guests' ChoiceBased on 643 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.3
Facilities
8.5
Staff
8.9
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 10 September 2024
Priyam
IndiaBreakfast and efficiency
Stayed in September 2024
Reviewed: 22 August 2024
Venkata
IndiaNo view for liesure travel
Nice property
Stayed in August 2024
Reviewed: 19 August 2024
Kishore
IndiaWe are from Hyderabad and expected that you serve non-veg, being a star hotel you need to consider locals and non-locals cuisine and habits. your in-house menu was very expensive, just for a water bottle 149/- INR not expected. Breakfast was OK, not that great, expected more varieties.
Location was good.
Stayed in August 2024
Reviewed: 19 August 2024
Anish
IndiaSoundproofing wasn't adequate. The use of borewell water in the toilet made it seem like it wasn't flushing properly at night. The initial set of toiletries and overall hygiene of the bathroom while good, were not exceptional.
The gym was well equipped. Breakfast was good for the price. The staff was very cooperative.
Stayed in August 2024
Reviewed: 17 August 2024
Prarthit
IndiaWell not much to say , i expect the front office staff to be more cooperative. I was supposed to check out in early morning, when i came down for a smoke i informed the desk that i will check out in 15 minutes please ask the F&B team to keep a take away cappuccino as i am in hurry and i will settle the bill when i come down for final check out as i had to travel back to Ahmedabad. But the staff kept on insisting me to make a call to f&b from the room or asked me to go to the restaurant and speak to the f&b team there. Well i think reception can arrange everything, i was in a hurry that's why i asked . But they didn't arrange it for me , i was not asking for free.
Stayed in August 2024
Reviewed: 4 August 2024
Pruthvish
United Arab EmiratesMattress very uncomfortable
Location is very good & accessible
Stayed in August 2024
Reviewed: 18 July 2024
Rachna
United Arab EmiratesGood location, market is nearby. Comfy room .
Stayed in July 2024
Reviewed: 11 June 2024
Rakesh
Indianeed to enhance quality of facility and food as per standard of Radisson. Rest was good
Stayed in May 2024
Reviewed: 14 April 2024
Arshad
IndiaBreakfast was average
Stayed in April 2024
Reviewed: 19 March 2024
Ashar
IndiaLocation, no driver staying facility
Food and rooms
Stayed in March 2024
Reviewed: 7 March 2024
Justyna
PolandI had really bad vibes with lady at the reception, she was just not in a good mood any time she saw me. Issue that we have faced was sorted by incredibly kind and helpful Manager.
Brand new, great standard premisees, delicious breakfast!
Stayed in February 2024
Reviewed: 16 February 2024
Biradhraj
Indiathe approach on checkout by a frontdesk staff. parking facilities.
newness
Stayed in February 2024
Reviewed: 11 February 2024
Amit
AustraliaCleanliness Comfortable and spacious rooms
Stayed in February 2024
Reviewed: 10 February 2024
Chaudhary
IndiaBeing a five star hotel , you must cater to the food needs of foreign customers , with atleast Milk, dairy - egg products , in you menues . If not serving Fish - Chicken & pork items is fine .
Desent ambiance , calm location .
Stayed in February 2024
Reviewed: 2 February 2024
Vijay
IndiaVeg Breakfast was good
Stayed in January 2024
Reviewed: 1 February 2024
Tasneem
United StatesGood staff and service Akash and Anjali were very helpful and welcoming.
Stayed in February 2024
Reviewed: 29 January 2024
Mridul
IndiaGood staff with a helpful attitude. Centrally located.
Stayed in January 2024
Reviewed: 15 January 2024
Sohel
IndiaBreakfast more variety could be there, also need non veg option. Mattress should be more better, spring mattress not so comfortable for back issue.
Rooms
Stayed in January 2024
Reviewed: 6 January 2024
Shah
United KingdomThe service from reception staff especially Mohil was excellent.
Stayed in January 2024
Reviewed: 6 January 2024
Srikanth
IndiaBed was too soft. Also too much auxiliary furniture. The corridor was smelling stale at times
Excellent
Stayed in January 2024
Reviewed: 31 December 2023
Zomte
IndiaSince the property is surrounded by buildings, view was little bad as in only AC vents and ducts. Also, room size can be little bigger for family. But overall good.
All good with respect to staff and cleanliness. Mansi helped us check in faster and gave best possible available room. Manager was helpful and checking on what we would need. Food was okayish not great but nothing to complain there.
Stayed in December 2023
Reviewed: 31 December 2023
Zomte
IndiaCheck in Staff, I guess his name was Vikas, was very sweet and gave us the best possible room. And answered all our queries related to the city in best possible way!
Stayed in December 2023
Reviewed: 28 December 2023
Dilip
India1. Costly for this type of hotel 2. Staff efficiency. Had requested the desk person 15 minutes in advance (early morning) to send a bell boy to carry the luggage down, keep the bill ready & arrange to bring the car. Nothing was done. It resulted into an unwelcome delay of almost 30 minutes in my departure. The desk person was nonchalant about it.
1. Location 2. Cleanliness 3. Parking
Stayed in December 2023
Reviewed: 24 December 2023
Ayaz
ZimbabweExcellent staff
Stayed in December 2023
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