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  5. Reviews of ITC Narmada, a Luxury Collection Hotel, Ahmedabad

Reviews of ITC Narmada, a Luxury Collection Hotel, Ahmedabad 5 stars

Survey # 104 A, Judges Bunglow Road, Vastrapur, 380015 Ahmedabad, India

#1 of 243 hotels in Ahmedabad

Guests' Choice

Review score

Based on 490 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.2

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    9.1

100% verified reviews

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Showing 1 – 25

  • Reviewed: 9 November 2024

    10
    Amazing staff
    • Business trip
    • Solo traveller
    • Tower King Room with City View - Club Level
    • Stayed 1 night
    • Submitted via mobile

    Amazing facility well equipped with all the kind of comfort someone might need. Remarkable staff, everyone is genuinely happy to help always with smile and professionalism.

    Stayed in October 2024

  • Reviewed: 7 November 2024

    10
    Your hotel is beautiful, but the people are more beautiful.
    • Couple
    • Executive Club King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    This is non-applicable!

    Everyone was so kind, so attentive, so amazingly warm, and there aren’t enough words to describe the hospitality, the giving attitude and service for us as we stay in your wonderful hotel!

    Stayed in November 2024

  • Reviewed: 4 November 2024

    10
    Our stay at ITC Narmada Hotel was excellent.
    • Leisure trip
    • Couple
    • Twin Room - Club Level
    • Stayed 10 nights
    • Submitted via mobile

    Keep up good work providing service to guests.

    Service provided by the hotel team members was exceptional

    Stayed in November 2024

  • Reviewed: 26 October 2024

    10
    Best Hotel I've ever stayed
    • Business trip
    • Solo traveller
    • Tower King Room with City View - Club Level
    • Stayed 1 night
    • Submitted via mobile

    Leaving the hotel to go back

    Everything and couldn't fault

    Stayed in October 2024

  • Reviewed: 24 October 2024

    10
    This is a very famous chain of hotels, as they rely the traditional culture of every country and kind respect between di
    • Business trip
    • Solo traveller
    • Tower King Room with City View - Club Level
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything was perfect

    The staff were fantastic, especially the security, best hotel in the city

    Stayed in September 2024

  • Reviewed: 30 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Executive Club King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The staff was quite helpful and courteous especially “Mansi Mistry”. Spa services were excellent and “Unity” provided a relaxing and rejuvenating spa experience. Looking forward to visiting again soon.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Club King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    I only wish you could use or provide 100% pure cotton bedsheets pillow cases towels and napkins.

    I love the pool and the food and service at the Adalaj Pavilion. Service is always exceptional at the hotel.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    The best
    • Leisure trip
    • Solo traveller
    • Tower King Room with City View - Club Level
    • Stayed 4 nights
    • Submitted via mobile

    Staff mohit and Vinod Anilbhai Manisha very much helpful

    Very nice property

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Club King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Was good experience

    Stayed in August 2024

  • Reviewed: 22 August 2024

    10
    Staff went above and beyond to make my stay as comfortable as possible
    • Leisure trip
    • Couple
    • Executive Club Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    Very clean, friendly staff and good food

    Stayed in July 2024

  • Reviewed: 16 August 2024

    8.0
    A warm and welcoming stay, made wonderful because of ever smiling staff. Room size shd be bigger.
    • Leisure trip
    • Couple
    • Executive Club King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast spread was varied and deliciously id good quality. The staff was very courteous and more than willing to accomodate our dietary preferences. Full marks to the f&b team!

    Stayed in August 2024

  • Reviewed: 12 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Club King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2024

  • Reviewed: 9 August 2024

    10
    Excellent stay
    • Leisure trip
    • Family with young children
    • Executive Club Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    Every member of staff was brilliant 👏🏽 The entire place was clean and tidy. Will definitely stay here again. We felt safe as well, as the security was top-notch.

    Stayed in July 2024

  • Reviewed: 5 August 2024

    10
    Exceptional hotel. Best by india standards
    • Leisure trip
    • Family with young children
    • Tower King Room with City View - Club Level
    • Stayed 2 nights
    • Submitted via mobile

    The fact that they don't sell the amazing robes provided in the rooms

    Everything about this hotel is 5 star and luxury. It was exceptional, and we had the best time

    Stayed in August 2024

  • Reviewed: 28 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Club King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Actually its not like I did not like but the healthy food options and vegan options were quite less. That option can be explored and the menu can be expanded in this category.

    Courteous and Co-operative staff, facilities, cleanliness, food, automation, technology and most important NAMASTE🙏

    Stayed in July 2024

  • Reviewed: 26 July 2024

    10
    loved it despite the minor shortcomings
    • Leisure trip
    • Couple
    • Tower King Room with City View - Club Level
    • Stayed 6 nights

    a better supply of toilet amenities. Basic things for a luxury hotel were not there. eg nail fail, shower cap. No alcohol permit yet. This should have been indicate upfront to foreign visitors.

    Size of room, breakfast, and staff were exceptional. They were attentive. Check in was a breeze.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    10
    Very Pleasant and Satisfying stay, very good for Business
    • Business trip
    • Group
    • Executive Club King Room with City View
    • Stayed 4 nights

    Ambience, Service of staffs, Ipad access in Rooms (First experience in a business Hotel), Lot of Cuisine options

    Breakfast is excellent and lot of options as well.

    Stayed in June 2024

  • Reviewed: 28 June 2024

    10
    Perfect
    • Leisure trip
    • People with friends
    • Twin Room - Club Level
    • Stayed 1 night
    • Submitted via mobile

    Clean and luxurious

    Stayed in May 2024

  • Reviewed: 22 June 2024

    9.0
    Very comfortable the staff Very helpful.
    • Leisure trip
    • Couple
    • Executive Club King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Lots of choices for breakfast and stuff were quite helpful .

    Stayed in June 2024

  • Reviewed: 13 June 2024

    10
    Excellent
    • Leisure trip
    • Solo traveller
    • Executive Club King Room with City View
    • Stayed 1 night

    None

    Everything like Staff, Restaurant Peshawari, Room facilities, Spacious etc.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    10
    Prefect stay
    • Leisure trip
    • Solo traveller
    • Executive Club King Room with City View
    • Stayed 1 night

    While my stay at ITC Narmada was exceptional, there are a few areas that could be improved. The check-in procedure could be faster to enhance the overall guest experience. The breakfast area, divided into three sections, would be more convenient if it matched the hotel's lavish ambiance, particularly in the buffet serving area. Additionally, the frequent presence of government officials or politicians can make the atmosphere heavy, with their security details and vehicles often crowding the welcome porch. While this might be standard protocol, finding an alternative solution could improve the guest experience and avoid the feeling of a crime scene.

    I recently stayed at ITC Narmada in Ahmedabad for a work trip, and my experience was outstanding. The staff was incredibly welcoming and attentive, ensuring all my needs were met with a smile. The hotel's cleanliness is impeccable, with every corner spotless and well-maintained. ITC Narmada's lavishness truly sets it apart; the elegant decor and plush furnishings create a luxurious ambiance. My room, while not exceptionally large, was perfectly adequate and well-equipped with top-notch amenities. The breakfast was a highlight, offering a wide variety of delicious options to start the day right. The prime location in the heart of Ahmedabad offers easy access to major attractions and dining options. Compared to other hotels in the city, ITC Narmada stands out for its exceptional service, cleanliness, and opulence. I highly recommend it for anyone seeking a luxurious and convenient stay in Ahmedabad.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Executive Club King Room with City View
    • Stayed 2 nights

    A bit too many staff everywhere.

    Luxurious stay, Great food, Great room service

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    What I really liked about my stay was the hospitality that came with the hotel. Manisha das, Swara, Mohit, Dev, and Sure
    • Leisure trip
    • Solo traveller
    • Executive Club King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    I loved the property

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Executive Club King Room with City View
    • Stayed 1 night

    Good Breakfast, Very Courteous staff, Food was good in all the 3 restaurants, Peshawar, yi jing and all day dining restaurant

    Stayed in May 2024

Showing 1 – 25

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