Sheddon Road, 643001 Ooty, India
#26 of 129 hotels in Ooty
Guests' ChoiceBased on 190 hotel reviews
7.7Cleanliness
8.0
Comfort
8.0
Location
8.4
Facilities
7.8
Staff
8.2
Value for money
7.1
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 June 2024
Ram
IndiaLocation
Not good location
Stayed in June 2024
Reviewed: 28 May 2024
Rahul
IndiaRooms need an upgrade. Facilities need an upgrade. Door locks are old. There was leakage due to rains and the stairs were dripping with water from the rains. One could easily slip. There was water seepage on many walls. Restaurant buffet spread is good but quality and taste of food in breakfast and dining buffet is average. A la carte menu on the other hand was good. I was charged 5k extra for a 10 year old child for two nights which was expensive. Stay rates and breakfast rates are high for the quality offered. Hence rating a 7
Location and view. Most cabs and auto drivers knew the property and hence easy to commute. It was reasonably closer to the main market yet nicely tucked a little away from the noise and crowd.
Stayed in May 2024
Reviewed: 27 May 2024
Jagadeesh
IndiaYour Buffet Linch & Dinner is bad. Kindly make changes & improve
a
Stayed in May 2024
Reviewed: 19 May 2024
Tridib
IndiaPrice was on higher side.
Very good hotel with excellent view. Quality and spread of breakfast was good.
Stayed in May 2024
Reviewed: 30 April 2024
Madeleine
United KingdomWe were sorry the Games room was not open until 5.30pm; we would have liked to play games earlier in the day. The garden area was lovely
We really appreciated having adjoining rooms and the seating areas in both rooms with wonderful views over Ooty and the hills The staff were friendly and helpful; the welcome tea was delicious The restaurant was excellent and the chefs vey good at explaining which food had allergens which one of our children could not eat.
Stayed in April 2024
Reviewed: 30 April 2024
Vinod
IndiaFood at the hotel was very expensive The bathroom was really small, could'nt even keep my body wash and shampoo while having a shower
The view from the hotel was fantastic and friendly staff. The property was well maintained
Stayed in April 2024
Reviewed: 27 April 2024
Hari
IndiaBreakfast was average. Location was good.
Stayed in March 2024
Reviewed: 7 April 2024
John
United KingdomThere was no guide in the room for things like WiFi, TV, phone. Although there was plenty of other li teraure
Toda cafe. Staff attitude.
Stayed in April 2024
Reviewed: 18 March 2024
Susan
United KingdomSightseeing tours not tailored to meet some customer requirements. Loungers in garden would be good.
Comfortable rooms, good breakfast, Chinese restaurant and friendly staff.
Stayed in March 2024
Reviewed: 14 February 2024
Sudip
IndiaOur food charges were 50% of our total bill charges...food is costly...moreover service charge..which shd be optional...has bn added to our food bill bill by default...no food vouchers which contains our sign endorsement has bn attached in our final bill...so we cud not cross check our food bill endorsements with the actual bill
Nice hotel, well maintained...good service, nice location. With a panoramic view of the ooty city
Stayed in February 2024
Reviewed: 9 February 2024
Ian
United KingdomVery good stay
Stayed in February 2024
Reviewed: 8 February 2024
M
Indiar
staffs
Stayed in February 2024
Reviewed: 8 February 2024
Ramesh
IndiaLocation
Stayed in February 2024
Reviewed: 7 January 2024
Lakshmikanth
IndiaIf you get food outside (Swiggy or Zomato) the hotel charge Rs 250 to provide cutleries and plate to your room.
Overall a good stay that can you find at Nilgiris. Good location, courteous staff and clean hotel. One can opt for this stay if you going on a official tour or with your family.
Stayed in December 2023
Reviewed: 17 December 2023
Suresh
IndiaAll facilities
Stayed in December 2023
Reviewed: 1 December 2023
Praveen
IndiaFor 9K/day package, the restaurant could have easily added the breakfast which they did not. In house breakfast is super expensive which I did not prefer. Sometimes, you have to call multiple times to remind them for any room service related things.
The breakfast was not included though we had booked 9k/day package. Also, continental breakfast at the hotel was super expensive. Almost 850/- per head is too expensive. So, we just preferred to eat outside.
Stayed in November 2023
Reviewed: 10 November 2023
Ishan
Indiaallotted with twin bed but i asked for large bed
look and cleanliness
Stayed in November 2023
Reviewed: 25 October 2023
Rahul
IndiaParking is bit tight. Restuarant price needs to come down a bit
Location is great. Nice view from window. Food is great.
Stayed in October 2023
Reviewed: 26 September 2023
Kaya
BangladeshRoom & locations
Stayed in August 2023
Reviewed: 19 September 2023
Mittal
IndiaDinner was too expensive, buffet @1499 has no worth.
Hotel Ambience and everyday breakfast
Stayed in September 2023
Reviewed: 18 September 2023
Paras
IndiaThe food taste and quality needs to be improved. The Breakfast was Okay, however, the in-room food quality was not good. I ordered Chicken pakora's and the chicken was not fresh.
Overall the stay was comfortable, and the rooms were well cleaned. The service was good and the staff was very supportive. The location is amazing, as everything great is nearby, like - The Periodic Table Restaurant, Nursery, Upper Market.
Stayed in September 2023
Reviewed: 4 September 2023
Mika
IsraelThe hotel was a bit far from the center, Uber didn't work in Ooty and when we asked the reception for help with ordering a taxi or a riksha they've sent us to a special desk at the lobby. The guy who worked there gave us an unproportionaly high price of 800 rupees when the price is supposed to be 200-300 rupees max! We now understand he took advantage of the hotel being a bit far from the center and that it was a rainy day. We would give this hotel a review of 10 if it wasn't for that experience.
The staff was great. Amazing breakfast! The room was large and in general the hotel facilities were versatile and interesting.
Stayed in August 2023
Reviewed: 2 September 2023
Jawahar
Indianice location and valley views. good restaurent and bar
Stayed in August 2023
Reviewed: 1 September 2023
Joby
IndiaBreakfast was not included in the price which was very unusual
Stayed in August 2023
Puerto Natales, Chile
Beijing, China
Rome, Italy
Pomaia, Italy
Murmansk, Russia
Mulwala, Australia
New Delhi, India
Blérancourt, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content