583,584 Anchalvanshi Colony, 345001 Jaisalmer, India
#26 of 216 hotels in Jaisalmer
Guests' ChoiceBased on 71 hotel reviews
9.4Cleanliness
9.6
Comfort
9.4
Location
9.0
Facilities
9.3
Staff
9.7
Value for money
9.5
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 24 February 2024
Andrew
United StatesClean rooms, very friendly and helpful staff, delicious breakfast, great restaurant with good local food, nice view of the fort
Stayed in February 2024
Reviewed: 29 January 2024
Krishan
United KingdomAmazing stay because of the amazing staff. Incredible food and the best masala chai we’ve had in India. Lovely big rooms and beautiful cleanliness throughout.
Stayed in January 2024
Reviewed: 27 December 2023
W
Indianothing
Total value for money. Extremely polite and helpful staff. Excellent food and service. Lovely décor. Located in heart of city and easily approachable. Will highly recommend this hotel if you are visiting. Will always do my bookings here.
Stayed in November 2023
Reviewed: 25 December 2023
Arunabh
IndiaVery nice stay, service was exceptional, room was very spacious and clean, the staff is very courteous, really enjoyed the stay, highly recommended.
Stayed in December 2023
Reviewed: 13 November 2023
Amrut
United KingdomNothing.
The room was very good size and clean. The staff were very good and food was made freshly to our taste. Location was excellent.
Stayed in November 2023
Reviewed: 1 November 2023
Sangeeta
NorwayThe owner went out of his way to be hospitable. Dinner was far better than expected and though breakfast choices are limited, they are a la carte and well prepared, which I prefer far more than the usual buffets at other places.
Stayed in October 2023
Reviewed: 17 September 2023
Felix
United KingdomGreat Hotel! The building and the rooms are amazing, a very nice Rajasthani style, also they are as clean as in the pictures. I did not find a better deal so far in india. The staff is also great, they tend to your every need and are super friendly and helpful. Don't miss this place when going to Jaisalmer.
Stayed in September 2023
Reviewed: 30 July 2023
Aidar
SpainExcellent Services with full accomodation facility. All staff members are very polite and ready to serve at any time. Transport services also fine from hotel. Food is testy and hygienic. Good destination for staying.
Stayed in July 2023
Reviewed: 30 July 2023
Logan
IndiaShort time
Stayed with Hotel Heritage House... is located in prime location from other tourist attractions.. Makes it feel like home , hygienic hotel , very hospitable and friendly staff . Highly recommend this palace how want memorable stay Awesome atmosphere and ambience.
Stayed in July 2023
Reviewed: 29 July 2023
Roman
FranceNathing
Great stay in heritage house.room is big and clean.old haveli look.
Stayed in July 2023
Reviewed: 14 June 2023
Tom
SpainA very quite location for this hotel.the room very cozy and good beds.the staff is very friendly and helpful.
Stayed in June 2023
Reviewed: 7 June 2023
Lis
SpainNothing
Truly heritage place.great interior and neat and tidy rooms.we were delighted by warm welcome with flowers showering on us . hospitality at its best .after a long time ,I visited jaiselmer n enjoyed the stay here .will recommend this place for stay
Stayed in June 2023
Reviewed: 7 June 2023
Alex
SpainExcellent staff, 10/10 would recommend. Hotel looks very aesthetic and is very beautiful. Service is one of the best we have experienced and staff treats you just like family. Do have a visit, you won't regret.
Stayed in June 2023
Reviewed: 7 June 2023
Ween
SpainThis Hotel has an amazing decor, an authentic Rajasthani interior with beautiful and colourful experience. The rooms and the entire hotel is very clean and hygienic. The rooms are pretty and we'll lit with clean washroom and all the amenities are provided in the room.the staff is very helpful and humble. It's a must visit if you come to Jaisalmer.
Stayed in June 2023
Reviewed: 26 April 2023
Rachel
AustraliaIt wasn’t on a very nice road.
Beautiful hotel with a very lovely welcome from staff that were attentive throughout our stay.
Stayed in April 2023
Reviewed: 21 April 2023
Rafael
SpainThe attention from the staff was exquisite, they make every day better. Good people, good professionals, I will recommend it
Stayed in April 2023
Reviewed: 2 April 2023
Klaar
Netherlandsnothing
the service together withe the styling of the hotel
Stayed in March 2023
Reviewed: 23 February 2023
Thijs
SwitzerlandFriendly & helpful staff, relaxed atmosphere, building with character, nice breakfast on a lovely roof terrace.
Stayed in February 2023
Reviewed: 13 February 2023
Bhupi
IndiaNothing
Exceptional place to be... Great experience and wished we had more time to spend there. Will definitely visit again. Cheers to the team!
Stayed in February 2023
Reviewed: 11 February 2023
Rajesh
IndiaA fantastic hotel with a great location is Heritage House. The fort and market are about a walk away distance and the area is relatively calm. The accommodations are luxurious and immaculate. The rooftop provides a lovely sunset view, a relaxing area during the day, and a calm night for stargazing. The staff veryfriendly, smiling, and helpful faces. When I initially started travelling alone, I experienced a great sense of safety and welcome. Everyone there simply tries to make people feel comfortable, which is why I had nothing but positive thoughts about them. The kitchen is spotless and so delicious (they also use clean water for cooking). The chef cooker is highly professional for Indian and rajasthani meals. I ate laalmass mutton, which was quite excellent and enjoyable. Thanks a lot for hospitality. Rajesh
Stayed in January 2023
Reviewed: 1 January 2023
Mukesh
IndiaFeeling like My second Home Amazing Hospitality.
Heritage House is a wonderful hotel well located . The area is very quiet and just 10 min walking far from the fort and market . The rooms are very clean and luxurious. The rooftop offer a beautifull sunset view, a nice place to chill for day time, and a quiet night for looking at the stars. What can I say about the staff ? Helpfull nice and smily faces. I was first travelling by myself and I felt very welcome and very safe. I had just good feelings with everyone there, they just try to do the best for people feel comfortable. The kitchen is fresh ( they also use clean water for cooking ) and so good. The chef cooker is really professional for Indian and rajasthani food. You must try some differents rajhatani meals... very tasty ! Just feel like home with amazing people. Thanks a lot . Read less
Stayed in December 2022
Reviewed: 27 December 2022
Mukeshsoni544
IndiaWe had a lovely time during our stay. Rooms were clean & quite large with an old world charm. The courtyard & corridors were well decorated haveli style. Food was very tasty & good quality wise. Room service was very prompt and best part of our stay was the hospitality we experienced. The owner Dil Khan went out of his way to help us out with whatever needs we had. Would highly recommend this property, we found the hospitality much better than any other hotel we had stayed yet.
Stayed in December 2022
Reviewed: 23 December 2022
Bithia
United KingdomAll was good, only thing was we could not get the water hot, but it was warm so easy enough to shower.
We loved our stay at Hotel Heritage House. We arrived at short notice having left somewhere else due to having a terrible room. The staff welcomed us, with four lovely men helping to take our bags and paying for our tuktuk. We were offered complimentary tea and bottled water (suitable for Europeans) throughout our stay (the tea was delicious). The staff doted on us and we loved them! The room was big and clean, nicely decorated. We ate dinner at the hotel twice and it was lovely. Also the pancakes for breakfast were delicious! Also they let us rest in the foyer with blankets when we had a train at 3am and nowhere to stay. Thank you for your hospitality!
Stayed in December 2022
Reviewed: 6 December 2022
Saddam
Indianothing
It was probably the best stay we had in Rajasthan. They have the best hospitality and food in Jaisalmer. We loved the room décor and hotel staff was very welcoming and helpful. Restaurant setting was superb. It's definitely a must stay place in a budget price.
Stayed in December 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content