Nil

Good location, very clean and spacious room. Very helpful staff.

Stayed in June 2024

Mentioned Resto Bar at the hotel, but yet to open...

Lot of variety in breakfast ... Location is excellent bcoz we were traveling by car, access to bypass and NH was important.

Stayed in May 2024

No souna or steam room in the spa. No barbell or Smith machine in the gym. The requiry to request/repeat few things I already mentioned irritating a little bit, but they are newly open so hopefully they'll nailed it in the future.

Comfortable, Clean & neat room and facility, they have a quick service. Moreover, the location is fantastic. Definitely would recommend👍🏼 a higher floor is a must if you are sensitive sleeper and you want to avoid the traffic noice.

Stayed in May 2024

Food costly

Didn't expect such big rooms and common areas. Staff were very cordial Room is costly but worth it

Stayed in May 2024

The weather could have been better; it rained a lot. I believe the rainy season came a little early, but not even the superb staff at the Gokulam could do anything about that :-)

This was my second stay at the Gokulam Grand in just over a week. In between my stays, I had visited Kovalam Beach. In retrospect, I wish I had spent the full 11 nights of my trip here at the Gokulam. The other hotel was beautiful, don't get me wrong, but this is much better value and a superb location for visiting Kovalam, Varkala, and the many hill stations in the area, as well as being close to the main highway, Lulu Mall, and just a 10-minute drive from the International airport. Once again, the staff were exceptional. I felt like a VIP when I returned, and everyone remembered me. It was like being part of a happy and efficient family. Special thanks to Maya, Dev, and Anresh in reception— not only hardworking and professional but lovely people to chat with. In fact, every member of staff I had contact with is a credit to your company. Once again, the food was very tasty. I had breakfast and dinner. Great variety and lovely surroundings. I did not use the pool but had a stroll around there. Very clean with great views of the lake/river. The room was seriously the best I have ever stayed in. I was in a large deluxe with settees, a large comfy bed, a superb view through the many windows, and most of all, the attentive housekeepers. Next time I visit Kerala, which hopefully will be soon, my choice of hotel will be easy - the Gokulam Grand. Thank you to everybody who made my trip an unforgettable experience.

Stayed in May 2024

Best hotel in Trivandrum ❤️ all the staffs were very helpful , attentive professional special mention SUBIN from engineering helped us with the TV , not only him all the other staffs the moment wen we checked in we were well greeted welcome drink wer served , checkin was so smooth I don’t remember his name , but he was fast, we didn’t wait! checkin length was below five minutes, GOKULAM GRAND WILL BE OUR FIRST OPTION IN TVM , The room itself was luxurious and comfortable, with all of the amenities you could want from a five-star hotel will come back for sure

Stayed in May 2024

Breakfast

Stayed in May 2024

First and foremost the staff. Superb customer service. So friendly and helpful. Food varied and tasty . Spotlessly clean everywhere Location great for the airport and main highway

Stayed in May 2024

Over all execellent

Awesome

Stayed in May 2024

Room and SPA

Excellent rooms and facilities Excellent service

Stayed in April 2024

SPA is very clean ,unfortunately had a horrible experience

Excellent stay, friendly staffs,clean spacious room

Stayed in March 2024

Really peaceful and quiet place to stay and the staffs are excellent too and didn’t have any problems with anything. Go to place if you are in town….

Stayed in March 2024

Phones aren't answered promptly at the front desk when called from outside.

Courteous staff.

Stayed in February 2024

Very nice and clean rooms. Nice view from the room.

Stayed in March 2024

Location, courteous staff, view from the room

Stayed in March 2024

there was a construction work during some days, with some noise on the room.

everything was good.

Stayed in March 2024

Nothing

Everything was modern and spotless and the shower was to die for !! The attention to detail was second to none . The pool was fabulous and the loungers around the pool were great .

Stayed in February 2024

New property and well maintained

Stayed in February 2024

Breakfast Bathroom door maintenance not done

Hotel stay ,room, behaviour of staff,food delivered

Stayed in February 2024

Cleanliness, staff, food

Stayed in January 2024

The room. The property is new, hence the good standard..

Stayed in February 2024

Non

This was the best hotel on our 3 week cruise in India. The best in everything. Truly 5 stars.

Stayed in February 2024

Very good and comfortable

Stayed in February 2024

The services are slow or non existent sometimes

Location is great

Stayed in February 2024