B/H - 1&2, Taj Nagri Phase II, Taj Ganj, 282001 Agra, India
#48 of 205 hotels in Agra
Guests' ChoiceBased on 1341 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.4
Facilities
8.5
Staff
8.9
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 24 September 2024
Narayan
IndiaThe stay was comfortable, the staff was very helpful and ensured top notch service was provided. The rooms were clean, well maintained
Stayed in August 2024
Reviewed: 23 September 2024
Yamini
IndiaThis has nothing to do with the hotel but the city was very overwhelming, lots of tourist traps and people bombarding you to buy and do things so they can make a commission. I didn't know or expect this before going so I'd keep an eye out
I stayed at the Hilton for 2 nights on a solo trip to Agra. Couple of things that stood out for me: * Staff are very well trained, they made sure all guests were given individual attention and care even though they were running on full capacity * I didn't expect this but I really enjoyed the food, shout out to their chef * Rooms were comfortable, well maintained and super clean. They're also located close to the Taj which was an added perk Special mention to Azam, Pritam and the other staff I interacted with during my stay. They went out of their way to make everything seamless
Stayed in August 2024
Reviewed: 21 September 2024
Vijayam
MalaysiaBreakfast and dinner taste of food could be better
Room was beautiful with nice deco and bed.
Stayed in September 2024
Reviewed: 21 September 2024
Patricia
AustraliaFumes as they were painting. Slippery floor covering near the pool
Comfortable beds and bathroom Lovely breakfast
Stayed in September 2024
Reviewed: 21 September 2024
Adrien
FranceI do not have any points to say. It was nice.
The staff was friendly and attentive, especially Phila and Shilpa. I felt welcome and cared for! Thank you again for your warm welcome.
Stayed in September 2024
Reviewed: 19 September 2024
Massimo
ItalyApparently without any Indian charme as tourist may expect
Comfortable, neat, quiet
Stayed in August 2024
Reviewed: 18 September 2024
Soontaree
ThailandCarpet in the room between 2 beds not clean and smelly , ..pillows quite flat but is okay
Warm welcome and very helpful staffs , meet international hotel standard.
Stayed in September 2024
Reviewed: 11 September 2024
Minesh
United StatesWait time for food and drink service by the pool
Location to Taj Mahal
Stayed in September 2024
Reviewed: 10 September 2024
Yu
AustraliaTV didn't work, even though I'd not have time to watch anyway.
Breakfast and dinner are both very good
Stayed in September 2024
Reviewed: 3 September 2024
Shashi
United StatesBreakfast could've been better.
Location was good, staff was good, welcome drink was wonderful. Overall the stay was amazing.
Stayed in August 2024
Reviewed: 2 September 2024
Suman
Indiadinner varieties is sufficient but taste could be improved as many items was felt like normal as usual , Could be improved.
Breakfast was good and also dinner
Stayed in August 2024
Reviewed: 27 August 2024
Elena
ItalyNothing relevant, few details to highlight given that this is a 5 star hotel: AC in the room set at 20 degrees C : how can you get from the 30+ outside to a 20c freezing room w/o catching a cold? Few toiletries, I’d used the shower cap for instance Old and “hard” towels Snacks & chips in the mini bar would do a nice confortabile welcome
Its an intl hotel chain, you know what to expect. And you get it Clean spacious and comfy room, bed and pillows. Abundant and varied breakfast & buffet dinner (no a la carte option) Silent rooms Nice pool (although not too big)
Stayed in August 2024
Reviewed: 26 August 2024
Andry
IndiaOne side I would appreciate to improve would be to have more international TV channels, If you guys have a page with the international channels, I did not have to zap between the hundreds of channels you had. That being said, I was not going to Agra to watch TV so it is just minor issue.
On arrival, the security and reception team was great and made the check-in so fast. The fact that someone brought us until our room made the check-in great and we did not have to guess how things work. Breakfast was great,
Stayed in August 2024
Reviewed: 3 August 2024
Kenneth
MalaysiaCan improve on the breakfast quality
The staff were very friendly and accomodating.
Stayed in July 2024
Reviewed: 26 July 2024
Manish
NepalThe only thing which we didn’t like is the water bottle in the room which is very difficult to open. We have already reported it to the manager as well.
One of the best property in Agra. The staffs are very supportive and helpful. The hotel is very good with all amenities. We had a nice time at the swimming pool and spa. The breakfast is amazing and they even served us which was not part of their offer.
Stayed in July 2024
Reviewed: 23 July 2024
Archana
United KingdomInformation about the facilities was not shared well; no information available in the room
Clean and welcoming Lovely staff
Stayed in July 2024
Reviewed: 22 July 2024
Neelam
NetherlandsSwimmingpool
Nice property
Stayed in July 2024
Reviewed: 11 July 2024
José
Switzerland-
I was upgraded to DL room. It was quite big and very confortable. Isolation was very good as well.
Stayed in July 2024
Reviewed: 1 July 2024
Do
VietnamNothing except there was a fly in the restaurant when we were having breakfast.
The room is spacious and the bed is comfortable. We enjoyed our stay here. The location is convenience for Taj Mahal tour. We booked private Taj Mahal tour in hotel and was pleased with their service. Front office staffs are very friendly and helpful. They helped us to book the tour successfully although we arrived the hotel quite late, about 9pm. We also booked hotel car to New Delhi and their car service is ok, too.
Stayed in June 2024
Reviewed: 20 June 2024
Justine
United KingdomBreakfast options were not the best versus other hotels, it is a big buffet with ordering options but lacking quality for a 5 star hotel. During breakfast we also found ourselves being asked 10 times the same questions by different staff member, leading to double ordering. I think that staff should probably be assigned to specific tables instead of a free for all. Also, we did feel pressure to comment on Trip Advisor by staff members at breakfast and by adding names of people we have not even dealt with, this interrupted while trying to enjoy breakfast. If staff member are being rewarded for being named in reviews, this is also very detrimental to the other great staff members we have dealt with but just did not remember their names (such as the front door people). I have visited other hotels in India and a lot are providing fans/air con to the staff outside (entry door and staff which need to be outside while we are in the pool), it was 45 degrees in Agra and I believe Hilton should take better care of the amazing staff they have working outside!
We had a very spacious and comfortable room, with a desk, sofa, refrigerator, kettle, water, coffee/tea. The pool area is also very nice and surprisingly refreshing when it was 44 outside! We had dinner on the first night and food was good, our waiter Vanay was also very attentive. There are nice restaurants within 10 minutes of the hotel but it is also very easy to get Uber around, because there is not much when you step out of the hotel. The front desk was also very helpful in organising a transfer to Dehli for us (thanks Simrita). Unfortunately I did not remember everyone's name but staff member at the door and security were always very kind and welcoming too!
Stayed in June 2024
Reviewed: 25 May 2024
Valentin
United KingdomI will definetly recomand for breakfast, more options for turists, becouse eating spicy food early in the morning, is not for everyone choice!!
My experience on this hotel was great! The staff are amazing and very responsive! The rooms are nice and spatious and the value for money, it's worth it! I recommend it!!
Stayed in May 2024
Reviewed: 20 April 2024
Farana
IndiaNothing
The staff were helpful and friendly
Stayed in March 2024
Reviewed: 18 April 2024
Yu-ping
TaiwanThe facilities of the room are a little bit wear down, might need some renovations.
The value is amazing! The room is spacious and the staff are all extremely helpful.
Stayed in April 2024
Reviewed: 10 April 2024
Hemal
United KingdomThere were way too mosquitoes in the hotel during our visit including in the room. We were told this was due to the doors being left open at the entrance however it would have been a better stay of something was done to control the number of mosquitoes in the property
Location was good and the hotel seemed clean and modern
Stayed in April 2024
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