You must ensure that you have a lake facing balcony, as we initially had an unacceptable car park view.

Beautiful hotel and grounds. I finity pool looking onto the lake. Afternoon tea, sunset boat ride and music every evening included. Quality breakfast. Good bar. Book exchange. Quality independently-owned hotel - not a chain. Near to toddy bars - walkable. Auto rickshaw needed to lake ferry and bird reserve , but only 4km ish

Stayed in November 2024

Great pool

Stayed in October 2024

Food was very expensive

Location and some facilities

Stayed in October 2024

nothing

View from the resort and hospitality

Stayed in October 2024

Loved the total ambience, food, service and overall stay . met the expectations totally and highly recommended.

Stayed in October 2024

In the cottage complimentary drinks and snacks were placed but somehow the person who took us to the room never felt the need to inform us. Only at the time of check out I got to know. Not that it made any difference but isn't it the usual norm to let the guests know what they are entitled to? I remember the snacks had the label that if the seal is broken it needs to be paid for. Well, if it is complimentary then it should be labelled accordingly.

Check in was quick in spite of it being during rush hour. Fortunately, I got an upgrade and was given a cottage. Room was spacious and clean. Breakfast was good enough. In the evening, complimentary tea and coffee along with snacks of the day were served. I would like to compliment the chef for making the food super tasty. Surrounding was so beautiful and gardens well maintained.There is an activity centre, library, gym,pool, cycling etc. Guests are given a free boat ride too. Thoroughly enjoyed. To sum it up it was Serene and Peaceful!!!🥰

Stayed in July 2024

Lack of pools

Breeakfast

Stayed in August 2024

-

The place was clean. Staff were excellent and they were very helpful in making the visit and the local sightseeing pleasant. The high Tea at the lake side is the highlight of the stay.

Stayed in August 2024

I opt for half boarding. But they put limitations for the dinner options and the fish they served was not feeling fresh

Stayed in August 2024

Nothing

Food and excellent service

Stayed in August 2024

Be prepared for a long drive to get to the property. Narrow roads and not very clear directions. The recreation center could use some TLC. There was strong musty smell in the library. Would be good if it’s kept air conditioned. Games and ping pong table all seemed like had been affected by the humidity. The open pagoda idea is good but the weather may not help!

Very friendly staff. Clean rooms. Amazing grounds and well kept property. All facilities were as advertised. Breakfast was nice. The weather didn’t allow us to use the property amenities but they were plenty of activities to do and relax. The butterflies around the garden were amazing!

Stayed in May 2024

Nothing.

The ambience and the service.Food was also tasty .

Stayed in May 2024

There is no direction boards in the compound showing Reception, restaurant etc.... The hotel name is not on the main building...

Stayed in May 2024

Overpriced. Lot of times, staff had to be called repeatedly for services. Basic amenities like door mat, tissue papers, pair of towels are not present in the room unless asked for. The road heading to the property is very narrow and one has to be mindful of venturing out after 9PM. Roads leading to the property are pretty dark around this time.

Nice property, pleasant staff and overall a good experience. Quality of food is good and the place is well maintained and hygienic.

Stayed in May 2024

Wish we knew it was a dry resort but I think that is due to the state laws only providing licenses to some resorts - so not the fault of the property, but something for guests to know.

The staff there was wonderful and so accommodating! We booked a very large family group in a few different rooms at the last minute and all the staff were very kind, competent and helpful. The facilities and views were great as well, and the food in the restaurant and chai high tea was delicious

Stayed in April 2024

To become 5* it should improve a bit of its existing facilities, taste of food example for breakfast buffet- taste is not something to compare for the price/being called 5*. AC in the library (which does not work, but needs to be repaired), WIFI does not work well everywhere. hence the price is high for these all facilities available. It should be bit more reasonably priced. Food quality is fine, but price is bit overpriced. Free snacks at 4-5 pm could be bit better in taste.

Staff is excellent, cooperative, coordial, polite, prompt. Location is beautiful. Any food ordered is freshly made, which is a very good sign.

Stayed in February 2024

The property and staff was amazing. The location is right next to Lake and all the amenities were upto the mark. I went there for my anniversary and they even prepared a cake for me on their own. The staff is very courteous and helped us with all our queries.

Stayed in February 2024

Wider selection of soft drinks would be nice. Whilst we understand there is no licence for alcohol mocktails would be welcomed.

This property had everything you could ask for Grounds - kept perfectly Pool - clean, attended with excellent service - nice towels and beds Restaurant - good choice of food, wonderful staff and excellent standard of food Afternoon tea and sunset boat trip are a lovely end to perfect days by the river. Spa - treatments are fantastic and staff lovely Reception - all staff are kind and professional. Nothing is too much trouble they go above and beyond throughout the hotel.

Stayed in February 2024

Nothing!

Excellent stay. Beautiful hotel. Excellent facilities. Food was great and included. Room was lovely. Great touches like free boat ride.

Stayed in February 2024

Amazing and clean swimming pool overlooking the lake, really friend staff and delicious food

Stayed in February 2024

Nice locality

Stayed in January 2024

Rooms were all 2 person occupancy. Had to re request for additional bed and other items in addition to the online request made via booking.com

Wonderful resort alongside the Kumaragam lakeside. Stay was comfortable and staff were very friendly and welcoming. Breakfast and snacks were exceptionally good. Complementary services were good as well. Overall great experience

Stayed in January 2024

Location is just awesome!! Breakfast was good.

Stayed in December 2023

The boat ride didn't really show the narrow channels of the backwaters, but only the open sea. If we had known earlier we may have booked something separately. The fitness centre has very limited resources and many machines don't work. The check-in and check-out processes are quite slow.

The staff is very earnest and tries hard to make us comfortable. From reception to housekeeping to the boat ride, they kept checking on our comfort every step of the way, and were flexible with the checkout time.

Stayed in January 2024