Dinner in the restaurant was just okay. Sporadic service and average quality food.

The included breakfast buffet was wonderful. Katie at the Concierge Desk was amazing and extremely helpful the entire stay.

Stayed in August 2024

N/a

Great location, super friendly staff, lovely pool facilities including outdoor hot tub over-looking Lough Atalia

Stayed in August 2024

Disappointed with lack of good music in lounge/bar in evening, very mournful/depressing. ⁶

Loved the view from the room. Excellent bathroom shower Good fast hairdryer

Stayed in September 2024

The room was a long walk from the lobby. Also a lot of outside noise.

The breakfast buffet is very good. Also the restaurant food.

Stayed in September 2024

Beds were a little too soft. Parking, while nice to have, was expensive. That’s all.

Staff was friendly and helpful. The rooms were clean. Parking was a plus.

Stayed in September 2024

Bug shout out to Katie on reception, she was a star for us. Big kudos to the rest of the staff

Stayed in September 2024

Beds were a little soft. Otherwise, everything was great.

Location was perfect. Staff was super friendly. Parking was on site, which is a big plus.

Stayed in September 2024

Na

Room was fab and the staff were very friendly

Stayed in July 2024

Breakfast was plentiful and tasty but unfortunately wasn't very warm.

Location was excellent, hotel was immaculate

Stayed in September 2024

Shower was not good - wouldn’t stay still on the bracket and sprayed everywhere wetting towels and making it impossible to shower properly Took 2 visits from maintenance to get it fixed and even then it wasn’t fully stable Did however get car park for free as a ‘recompense’ from a lovely receptionist We asked for more tea and milk - tea at reception - milk didn’t come thx first night

Breakfast was good Pleasant staff

Stayed in September 2024

Air conditioning didn’t work.

Location great, friendly staff, spacious and clean room, quiet, awesome sparkling water/water filtered water available. That was the best!

Stayed in September 2024

There was nothing I didnt like sbout the room. All good

Room , great shower and bathroom , comfortable bed, TV , etc quite no noise. Room very clean .

Stayed in September 2024

As mentioned by others the old wing needs renovation work. The baths are very slippy to climb into for a shower and ours leaked each time leaving a pool of water on the floor.

Great location.

Stayed in September 2024

- The hotel seems to have two distinct sections: one new, modern, and comfortable, and another older part with outdated elevators that had a strange smell. - The older section is far from the rest of the hotel and common areas, with small, outdated rooms that need modern equipment and better finishing. - The older area felt like it was of a lower standard, almost like we were not even in the same hotel.

- The hotel has very good and modern facilities. - It is well-located near the central area of the city. - The breakfast is complete and satisfying.

Stayed in August 2024

The breakfast was a little low in choice

The location

Stayed in September 2024

Some noisy nights! At the day of arrival, after a tired trip, some bad guys leaving the bar made lot of noise. At the end of the stay, a party has taken place, making noise until midnight!

The Marina’s restaurant, the bar and the spa. The personel was very friendly, professional, and helpful.

Stayed in August 2024

Everything was great.

Location was great and we very much appreciated the room upgrade.

Stayed in August 2024

The pillows were very uncomfortable.

Staff and rooms were excellent as was the spa.

Stayed in September 2024

Says we asked for quiet room, we did not, asked for feather free bedding was not in our room had to wait for maid to bring when he arrived it was two single bed comforters we had a king bed. We were told we would get a call when room was ready when we checked in two hours later i asked about our room it had been ready and never received a call

Breakfast was great and location

Stayed in August 2024

Fantastic hotel! So modern and luxurious. Our room was spacious and very comfortable. Ideal location for visiting Galway. The breakfast buffet was very tasty and had a good selection of food. The spa was also amazing, although it’s an added cost it was well worth the money. Staff were very friendly and helpful. Our room was upgraded to a sea view which was great and they also allowed us a later check-out (1pm instead of 12pm) free of charge which we really appreciated. Will definitely be back!

Stayed in August 2024

Stayed in a superior king room with a view, but there is a main road that goes along the hotel and we heard every car and truck that went by during the morning and night - the windows did absolutely nothing as a barrier to the noise. Did not have a great sleep. The fridge was also quite loud and also didn't help with falling or staying asleep. The shower took about 10 to 15 minutes to warm up before hot water was available in the shower. It was not just the shower as we encountered the same problem with the sink. I'm not sure if that was just our room, a hotel, or a Galway issue, but we were really unimpressed by that for the €377/night we were paying. We have been living in Ireland three years now and it is the first time that we have come across this issue at a hotel.

View, location, interior, environment, staff, and food were all great. Really had a good impression of the place when we arrived in the evening and during the day.

Stayed in August 2024

Travelers who arrive by car, will be happy to find the underground parking. Even though you are hotel guest, you have to pay for the parking fee. The staff informed us that the underground parking was operated by other company. So, the hotel had to charge.

Stayed in August 2024

The breakfast was excellent. Having the spa in the hotel was very nice.

Stayed in July 2024

My room difficult to find as had to navigate multiple lifts and passageways! Expensive.

Stayed for an event in hotel so very convenient. Excellent breakfast

Stayed in May 2024