The hot tub/jacuzzi was roped off/inoperable during our entire 4-day stay. There was no prior notification of this, and this was something we were planning on using.

The location was good; a bit of a walk to most things....fine if the weather is good. The breakfast was great. Rooms/beds were comfortable.

Stayed in May 2024

No car park and no hair dryer

Breakfast choices and swimming pool

Stayed in June 2024

Needed to ask for towels for three people.

Didn’t eat there

Stayed in May 2024

I paid for a late checkout yet got called to say the hotel policy was to checkout at 11. Made me feel uncomfortable even though u load the day before and updated my card.

Pool facilities although it was poor planning to have swimming lessons on a busy weekend which took up so much of the pool. We didn’t get much use of the pool.

Stayed in June 2024

A bit on the expensive side for hotel rooms, one night with early check in was over €500.

Great location as was heading to the Aviva Stadium for a concert

Stayed in June 2024

Bar/ restaurant Beds

How close it was to the arena. Pool and leisure facilities

Stayed in June 2024

I thought the food menu at the bar could be better. I am gluten free and couldn't have many options.

I liked the location.

Stayed in June 2024

Breakfast opened very late. Bar stopped serving food at 9.30 sharp and no restaurants in vicinity. Chinese takeaway 200m up road not a pleasant place to hang around late in evening (around hotel itself and towards DCC perfectly safe though)

Main problem with breakfast was it was so late- 7am on weekdays and 8am on weekend days, for anyone attending event in DCC you may not have time for breakfast. Often at 7am large queue of people to get in. I am very surprised a hotel catering to business travellers wouldn't open for breakfast earlier than that

Stayed in June 2024

Very overpriced for what was provided.

Good location. Efficient check in.

Stayed in June 2024

The food in the Vertigo Bar was really subpar. Cardiff Lane pizza was missing flavor and Warner cooked enough on top. Turkey BLT had scorching hot (literally) turkey which made all the salads wilt and yucky. Drinks arrived after food despite ordering them prior to food.

Decor and cleanliness were great. All staff encountered were very nice and helpful.

Stayed in June 2024

too agile staff during breakfast, room cleaning during our presence

swimming pool

Stayed in June 2024

The family room was quite small for 4 people and the fold up bed was very small

Staff were friendly and helpful. Breakfast was great. Pool and facilities lovely and clean and room was clean too

Stayed in June 2024

Some of the employees were rude.

It was clean and close to restaurants.

Stayed in June 2024

Room was so warm at night and the radiators are covered so you cannot turn off the heating

Room was nice, staff very friendly and helpful. Parking is not too far away.

Stayed in March 2024

The check in time and out. These have been altered since my last stay. I paid an extra £40 for 2 hours for a later check out.

The swimming pool is a big bonus. I didn't have meals in the hotel. There is an excellent supermarket nearby. Hotel is very easy going.

Stayed in June 2024

Took a bit of time to get seen upon arrival. I was early and check out was happening so the timing couldn't be helped but There is no clear queue system. Went from one queue that had 15+ people in it to another that had 4. The 15+ were one group and when that went the people behind me then got seen as I moved to the 4+. the 4 went then to a couple who seemed to have come to a stop on communication because I was behind them for ages! I only wanted to drop my bags off so I could go and explore , and it took at least 30 mins to get seen. After a long travel morning, it was annoying. The TV didn't work. I found that out after a night and day on the town.I have Tinititus so need a bit of background noise to drift off to sleep. I Called reception, and the person they sent up didn't know what was wrong. Was told maybe a room change but waiting an hour plus till I resigned the fact no one was coming. The telephone in the room had a bright red strobe light effect. So this going off with the Tinititus made for start of a poor sleep , but don't say something was happening if not . Especially at 12 am...woke up the next morning tried to get a coffee out of the Nespresso machine in the room. Leaked water into the cup holder and nothing in the cup. No caffeine hit before the Gym drained me... 😩. Breakfast was eye pleasing. Food was good, but only one coffee machine working meant a queue for a brew. When I got back to my food it was warm..there are 2 coffee machines but only one was working. I paid a fair bit for this room. Upgraded to get the best experience too! Just didn't feel the value for money. I spoke to the front of the house about the room issues. . They informed me " I am only the reception. I can't really do anything. Do you want to speak to the duty manager"? Well I have complained to you about the issues with my room so you should of spoke on my behalf.

Foyer. The smell that greeted you was amazing. Cleanliness,, Spa Facilities & Gym, Lifts, Support Staff were attentive and considerate and friendly. Room was clean.

Stayed in June 2024

Breakfast was good, and comparatively cheap (re. Finnish hotels). For a family with small children the pool was definite plus.

Stayed in June 2024

No coffee machine in room

Clean comfortable and good value for money

Stayed in June 2024

Vegan options on restaurant and bar menu would have been a great improvement.

Really lovely room with amazing comfy bed along with helpful and attentive staff. Gym in the basement was excellent.

Stayed in June 2024

Sauna was too busy, steam room not very hot

Location, pool and spa facilities

Stayed in June 2024

Swimming pool was a bit busy as some lanes were reserved for swimming lessons. Had some trouble with the online checkout system. It showed we were due an additional 30€. We did book breakfast for the two of us the previous day, but we paid for it at reception at the time of booking. So we aborted the online checkout and went to reception to clear things up. The reception staff was friendly and professional, checked our room, confirmed that everything was paid for and apologised for the mistake.

Nice room with comfy bed. Breakfast was delicious.

Stayed in June 2024

No fridge in room

Stayed in June 2024

Reception staff very rude and unhelpful

Great location. Great rooms Restaurant staff brillant

Stayed in June 2024

Too hot in the bedrooms even with the fans provided

Friendliness, clean, location

Stayed in June 2024