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Reviews of Imperial Hotel 3 stars

27 Denny Street, Tralee, Ireland

#12 of 12 hotels in Tralee

Guests' Choice

Review score

Based on 162 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    9.0

  • Facilities

    7.4

  • Staff

    8.8

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 15 September 2024

    8.0
    Would stay again 8
    • Leisure trip
    • Couple
    • Twin Room Annex
    • Stayed 1 night
    • Submitted via mobile

    Very clean.Option of heating. Recently decorated.Had everything you needed such as iron, ironing board & hairdryer. Staff member at reception very helpful .

    Stayed in September 2024

  • Reviewed: 4 September 2024

    6.0
    Very helpful staff but expensive for what it was small clean room
    • Business trip
    • Solo traveller
    • Double Room Annex
    • Stayed 1 night
    • Submitted via mobile

    Expensive Down a lane way Light from hallway seen in bedroom when in bed

    Location Clean Room Nice bathroom

    Stayed in September 2024

  • Reviewed: 1 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room Annex
    • Stayed 1 night
    • Submitted via mobile

    The night porter was so friendly and helpful

    Stayed in August 2024

  • Reviewed: 15 August 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Twin Room Annex
    • Stayed 2 nights
    • Submitted via mobile

    We, two women, were expecting to stay in the hotel. We were taken down an alley to a room behind the hotel. Within 10 feet of the door were signs directing the homeless where to find help, and a trash bag with a blanket shoved into a hole in the block wall, just before the entry door to the back alley 4 units. We were instructed to always lock the entry door to the unit, but only found it locked by others in the 1 of 8 times we left the building. We made our disappointment known to the young evening manager to no avail. He then instructed us how to lock the entry door. When we went to checkout at 9 a.m., I called out several times but no one came so I just put the key on the counter out of sight of anyone coming in. Very disappointing and I'd never book there again, and tell others who do to be sure and verify they will actually be inside the hotel not put out back!

    The inside of the hotel was lovely and the day staff were very friendly and helpful.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room Annex
    • Stayed 7 nights
    • Submitted via mobile

    Staff were friendly and attentive

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    We enjoyed our stay at the Imperial but disappointed we were in the annex and not in the hotel.
    • Leisure trip
    • Couple
    • Twin Room Annex
    • Stayed 4 nights

    Disappointed we heard before we arrived that it was not bed and breakfast and also a little disappointed we were not in the actual hotel but in the annexe.

    Location good

    Stayed in August 2024

  • Reviewed: 2 August 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room Annex
    • Stayed 1 night
    • Submitted via mobile

    The annex is not shown on the images, hence it was very different from our expectations. The surroundings are not that great as for the main building and the atmosphere in the main building is different.

    We stayed in the annex of the building, which the hotel informed us of. It was modern and new and the rooms were great and spaceful.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    7.0
    Very enjoyable - due to location and the value we got for the money we paid.
    • Leisure trip
    • Couple
    • Double Room Annex
    • Stayed 1 night

    It did not serve breakfast - but were aware of that before booking. It was down a side alley next to the small carpark - might not suit everyone.

    It was good value for money - room was clean and spacious and the location was great - in the middle of Tralee. The staff were friendly. Great base to enjoy Tralee and surrounding attractions.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    6.0
    Fine for 1 or 2 nights, it’s not a hotel unfortunately
    • Leisure trip
    • Couple
    • Double Room Annex
    • Stayed 3 nights
    • Submitted via mobile

    Our stay wasn’t actually at the hotel, but a self contained annex, down an alleyway, beside the hotel. It was fine, although no windows to open, which it felt very confined. It was comfy, all brand new but certain things in the bathroom were loose, as it was probably rushed to get it finished. Very very thin walls, could hear everything from other rooms nearby. No breakfast included which I didn’t think was value for money. Didn’t have any dealings with staff.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    7.0
    Nice comfortable. Room bit small. Not in hotel annex at back down alley way.
    • Leisure trip
    • Couple
    • Double Room Annex
    • Stayed 2 nights
    • Submitted via mobile

    Room very small

    No breakfast. Location very good

    Stayed in July 2024

  • Reviewed: 15 July 2024

    8.0
    Imperial Hotel & Kyoto Sushi on a Sunday evening in Tralee
    • Leisure trip
    • Family with young children
    • Double Room Annex
    • Stayed 1 night
    • Submitted via mobile

    Basic accommodation. No breakfast available. Church bells in the morning seemed very random in timing and duration.

    Central location. Close to restaurants and bars. Beautiful park a short walk away. Connie Foxes is a lovely bar with wonderful outside seating.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room Annex
    • Stayed 1 night
    • Submitted via mobile

    No breakfast. Would have e preferred to stay in main hotel building. Bathroom door only had frosted glass, not a solid door.

    Hotel bar was very busy when we arrived. We were staying in the annex which is a separate building out the back. Although it looked rundown outside, the rooms were clean, well presented and comfortable. We were emailed after booking to say there was no breakfast available which was disappointing but there were plenty of places in Tralee to get breakfast.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    7.0
    Rooms at the back of the hotel very clean room and comfortable.
    • Leisure trip
    • Group
    • Double Room Annex
    • Stayed 2 nights
    • Submitted via mobile

    The hotel seems to be shared by longterm guests.

    The Hotel Imperial was very central to the town square and shopping. The Tralee Gardens were near by and well worth a visit. The rooms in the back of the hotel were modern and clean.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    Great location. Good value.
    • Leisure trip
    • Couple
    • Double Room Annex
    • Stayed 2 nights

    Chatty neighbors in next room in the middle of the night. Minimal soundproofing between walls. Access to the room is via a grungy alleyway with uneven surface.

    Room was brand new, clean and comfortable

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room Annex
    • Stayed 1 night
    • Submitted via mobile

    Annex is down alley side of hotel, bit eerie. Walls in room are thin.

    Stayed in Annex, basic, clean, did the job.

    Stayed in July 2024

  • Reviewed: 19 June 2024

    7.0
    Spotless clean and good room, yet the fact where exactly the room was located put me off a little
    • Leisure trip
    • Family with young children
    • Double Room Annex
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately the location of the room, although I was warned about it, was in not a very safe space

    Cleaning staff are absolutely wonderful and lovely

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room Annex
    • Stayed 1 night
    • Submitted via mobile

    Bed was sinking.

    Room was modern and in the Annex of the hotel.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Family with young children
    • Double Room Annex
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I didn't like was the sound insulation in the rooms is very poor.

    The city is wonderful. The people, as throughout Ireland, are wonderful. The hotel is clean. The staff is very friendly and always ready to help.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    It’s ok
    • Leisure trip
    • Couple
    • Double Room Annex
    • Stayed 1 night
    • Submitted via mobile

    The annex where the room was wasn’t next to hotel it’s was down not so clean alleyway Did make that so clear No breakfast available this was said before we arrived

    Location and clean We didn’t not use any facilities in hotel stay one night visiting friends

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Price = expectations
    • Leisure trip
    • Family with young children
    • Double Room Annex
    • Stayed 1 night
    • Submitted via mobile

    Noise levels from another rooms were a bit high, but it is still enough of silence to fall asleep quietly. Towels were clean, but they are a bit small for fully drying.

    The hotel is really close to the town centre,nice and quiet, a lot of entertaining places around the place, room was clear and tidy. R room wasn't located in main Building,but it was quite decent inside.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    6.0
    Great location but didn't feel like an hotel stay.
    • Leisure trip
    • Couple
    • Double Room Annex
    • Stayed 3 nights

    No breakfast available during our stay. Never went inside the hotel except to pick up the key and drop off the key.

    Location is perfect. Right in the centre of town. The room was clean but is annexed away from the main hotel so you don't actually feel like you are in an hotel

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room Annex
    • Stayed 2 nights
    • Submitted via mobile

    You can hear everything from every other room not soundproof enough

    Clean and cosy

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room Annex
    • Stayed 2 nights
    • Submitted via mobile

    Location perfect

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room Annex
    • Stayed 1 night
    • Submitted via mobile

    No breakfast available

    Stayed in May 2024

Showing 1 – 25

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