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Reviews of Tropica Gili Total Body Fit 3 stars

Jl. Dusun Gili Trawangan, 83352 Gili Trawangan, Indonesia

#119 of 120 B&Bs and Inns in Gili Trawangan

Guests' Choice

Review score

Based on 1 hotel review

4.3

Score breakdown

  • Cleanliness

    4.2

  • Comfort

    4.6

  • Location

    7.9

  • Facilities

    4.2

  • Staff

    7.1

  • Value for money

    5.0

  • Free WiFi

    2.5

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  • Reviewed: 24 April 2024

    1.0
    My advice: DO NOT STAY HERE!
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    I rarely write negative reviews, but in this case, it's completely justified. Initially, I booked accommodation with Tropica Gili Total Body Fit, but upon arrival, the room had a strong, musty odour of mould. The ceiling showed signs of water damage, hinting at potential mould issues hidden beneath. A staff member offered alternative accommodation but requested additional payment for it. Unfortunately, this option wasn't much better, but due to limited availability in the area, I had no choice but to accept it. Shockingly, I discovered that the cost of this alternative accommodation was nearly half of what I had paid initially, yet they attempted to charge me more to recoup their losses from my original booking (quite unethical). Despite promises, I haven't received the refund owed to me, and their lack of communication with the booking.com agents is infuriating. My advice: DO NOT STAY HERE!

    Stayed in April 2024

Showing 1 – 1

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