Nothing - absolute perfection

Easily the best hotel we have ever stayed in. Lovely people and amazing service.

Stayed in October 2024

Slightly more corporate than leisure but otherwise brilliant

One of best resorts we have stayed at, excellent facilities and incredible good service

Stayed in October 2024

It isn’t a negative point as it depends what you are looking for but I would say that our experience was that after 10/11pm the bar / restaurants on site seemed to be very quiet with only a few people out. I guess however you could always walk 10 or so minutes to another hotel nearby if you wanted to be somewhere a bit more lively at night.

Me and my wife stayed here for 5 nights as part of our honeymoon and I believe it was the best hotel we have ever stayed at. The staff are very friendly - they all address you by name which makes you feel more welcomed and they honestly couldn’t have done anymore. Anything we asked for was not too much trouble and they were all very calm and happy to help. The facilities on site were amazing - we used the bikes for the day to explore other resorts nearby and see more of the beach and we also booked several services at the spa. The spa treatment was amazing and so relaxing. In terms of the location you have the impression you have a private beach (as you are just past all the busy hotels) so the beach isn’t crowded and it is very clean. They also have a great outdoor bar with plenty of great choices of cocktail. They also do a fire show every night at the hotel so you can take a cocktail and watch it from the bar. The food on site was exceptional. We booked the inclusive package (including buffet breakfast, afternoon tea and buffet dinner) and we enjoyed every meal. There is so much choice for breakfast and dinner and we noticed that there was lots of new choices each day. As it was our honeymoon they nicely decorated our bed and the bathroom which just made it extra special for us. For us we would like to come back to Bali just to come back here as it was so relaxing and the service was the best we have experienced.

Stayed in September 2024

can not fault

everything

Stayed in October 2024

Nothing, everything was perfect.

Absolutely everything. The most spectacular resort we have encountered in Bali. The staff are exceptional, anticipating one’s every need, remembering guests names, genuinely caring. Most staff have been there for around 16 years - that speaks volumes. The amenities and villas are gracious and elegant. Private pools are maintained discreetly on a daily basis while guests sleep. Everyone should experience the St Regis, the patron saint of travellers works miracles for guests and those who visit guests are treated royally as well. Truly exceptional in every respect.

Stayed in October 2024

There is not any particular point I could say I didn't like it.

It is an exceptional place. I would highly recommend it.

Stayed in October 2024

Could not fault it in any way

The most magnificent stay of our life at a hotel. From the moment of picker up from the airport it is 5 star service. The attention to detail is incredible. The rooms, breakfast, service, beach, absolutely everything was amazing.

Stayed in September 2024

Nothing it was perfect!

Beautiful setting wonderful people lovely staff - could not be more impressed, a dream holiday

Stayed in September 2024

Great resort, beach and impeccable service.

Stayed in August 2024

Everything about it! Can't fault a thing. Absolutely fabulous hotel, staff, facilities, setting, location. Will be back!

Stayed in August 2024

The St Regis is very special. The staff looked after our every need and nothing was too much trouble.

Stayed in August 2024

Beach could have been a little cleaner.

Best service I have ever had in any hotel.

Stayed in July 2024

Everything

Everyone was extremely polite and respectful

Stayed in July 2024

Everything was perfect!

Stayed in July 2024

Very expansive.

Amazing hotel

Stayed in June 2024

Drinking water provided in glass bottles having chips on the neck. Sometimes small garbage in the sea (does not depend on the hotel).

Excellent breakfast. Beautiful beach. Good spa

Stayed in July 2024

Huge beautiful room and surroundings, exceptional restaurants, lovely stuff

Stayed in June 2024

A couple of times our fountains did not work, but the staff was quick to fix them

The villas are absolutely gorgeous. I’ve been to villas in numerous locations, but this was by far the most beautiful.

Stayed in June 2024

The first thing I wasn’t to say is that the service at The St. Regis Bali is spectacular. I felt that I am home away from home. Everyone at the property knew my name. The breakfast selection is great. If you are ever there you should treat yourself with a massage. The therapist there is really professional and it is not only relaxing but it is a whole experience.

Stayed in June 2024

We mostly ate at the Boneka restaurant, and the food was fair but not great. The one downside i would have like better info on was the advice to the golf club (Bali National)...its a 10-minute walk door to door from the hotel but i was not told that and a taxi was suggested which was totally unnecessary.

What a fantastic resort this is. If there was a way to rate the staff above 10 i would do that. Exceptionally - friendly and always smiling and on top of that they remembered our names. We celebrated my wife's birthday, and they made it so special for her. We have stayed at other St Regis hotels and other top - brands of similar status across the world, but i think this is the best St Regis we have ever stayed at. The hotel facilities are great from the pool to the beach areas and bars. Nothing was too much effort for the staff - if you want a top - class service standard with great facilities this is the place in Nusa Dua and a nice walk down to the Bali Collection shopping area (about 20 - 25 minutes' walk) ...stop for a beer and a foot massage on the way back!

Stayed in June 2024

Housekeeping attention to detail sometimes varies. Room may be slightly tired.

The staff made all the difference. They went above and behind to make the stay special for me and my little one. Tried their best to accommodate request. Kids club staff were nice to kids. The pools were amazing.

Stayed in April 2024

Beach during low tide

Rooms, Restaurants, Resort, Breakfast

Stayed in April 2024

Not really!

Superb villa, amazing restaurants and spa. Great floating breakfast experience....and so peaceful!

Stayed in May 2024

Food. I feel the taste could have been better

Excellent property. Beautiful location and an absolutely delightful experience of staying here.

Stayed in May 2024