The decking timber around our pool area is near due for replacement

The location right on the beach was exceptional and the hotel facilities were amazing The breakfast was outstanding along with the service from all staff

Stayed in August 2024

The AC in the villa is noisy. IF there is any room for improvement, it would be this little aspect.

In one word "amazing"! The warm welcome fully in Balinese style, the easy process of checking in, the service and personal approach, alway with a smile, this feels like home... or better. And then the villa... what a stunning place. it is huge and has all facilities one can think of in your wildest dreams. Each villa (20 in total) has its own private pool, outdoor relaxing patio and outdoor shower area. Indoors the massive living/ bedroom with high ceilings and all luxury. The bathroom is almost the same size as the bedroom with again all one can wish for. In total this private villa has a surface of 300m². Housekeeping is excellent and keeps track of every little detail. Every member of the staff is super friendly and helpful. In fact they help you, before you even realize that you needed it. We were amazed by the infrastructure of the whole hotel, which has the size of a resort, yet comprises only 20 villa's. The restaurant is great and the breakfast (à la carte} offers a changing menu every day. The afternoon tea at the beach is a "must do". The hotel is directly at the beach with an own "private beach". Along the coast you can walk to the other resorts. Bikes and Kajaks are free to use. Many thanks to the whole team for pampering us during our honeymoon. Special kudo's to Housekeeping and the staff at the restaurant.

Stayed in August 2024

The fitting could be more new. The pool side deck could use a coat of polish. The breakfast for an ala carte type was not outstanding. The yogurt was not perfect, the options were good but not great. The bread basket could be much better. But its not a deal breaker. Just could use a more high end chef. The ac draft come directly on our heads at night. The shower outside the villa for post pool use was prickly, and needed a new shower head. Small things, but for usd 750 plus a night these should be better.

Location is outstanding. The layout of the property is relaxed. The service is very good. The room size and feel is excellent. The shuttle service to Bali Collective is efficient. The place has a non resort feel, in the sense it is not crowded or a cookie cutter resort beach holiday. For those looking for non hurried or non crowded and a more quiet holiday. Huge contrast to our resort at Seminyak. Afternoon high tea was nice. The restaurant menu has many veg options. The restaurant food was very good. The dinner by the beach was amazing.

Stayed in August 2024

Nothing

Excellent location and welcoming staff. Many thanks to Mr Tara and the Royal Santrian team for their welcoming and hospitality and caring.

Stayed in August 2024

Non applicable! Absolutely everything was Great!!!!

Our stay at the resort was wonderful. The breakfast was freshly made buy your choice. The beach is superb- clean, you can walk or jog or relax. The food and drinks can be served any time. The experience was superb!

Stayed in July 2024

A little bit of algae in the water but this is nobody’s fault. Not enough of a problem tu ruin anything about this experience.

Amazing 5 stars villa hotel! I travelled with my husband and 2 children (4 and 8) and we booked a swimming pool villa with extra bed. The villa is enormous, very inside/outside living style. Beautiful large pool. We were greeted at the hotel with a ceremony and a nonalcoholic cocktail making course. The hotel is quiet, the personnel very pleasant and smiling. The beach is clean, with calm water, great for people with kids, I would say, if you are not looking for a hotel with slides and kids clubs. There are free bikes to rent on the property with child seat available and tandem bike. We took a ride in the hotel premises. The infinity pool is nice. The food in the restaurant is very good. I also tried the massage and it was really really professional and comforting. We are already dreaming of coming back! It feels like an oasis of calm and tranquility!

Stayed in July 2024

The beach of Nusa Dua is very beautiful but due to the low tide most of the day you cannot swim too much as you need to go rather far but then there are scooters and other boats there. However, this is the case for the whole Nusa Dua and has nothing to do with the place itself.

This is a proper 5 star experience with everything you could expect from it- the villas, the common areas/ pool, the service - starting from the welcome drink right to check-out. We took the bikes available and went by the coast and can firmly say that this was the best place on that beach and Nusa Dua. There are only 17 villas so most of the time even on the pool there are just few people. Restaurant is serving very good food - both breakfast and dinner but breakfast was especially good.

Stayed in June 2024

Everything. From the welcome to the meals and the wonderful accomodation and super friendly and helpful staff. Loved it.

Stayed in April 2024

No soundproofing. Can hear kids screaming in a main pool. Staff at 6.30 am talking loud next to the pool while cleaning. Not actually talking, felt more like screaming. It was Sunday and it's our holidays. Just wanted to sleep longer,but impossible. Royal sea view villa- 103 no privacy. You have to keep curtains closed,otherwise, restaurants and other guests can see you walking in a room. Or have to keep curtains closed all the time. People walking around the private pool and taking pictures. Some walking up the stairs of vila and also taking pictures. If you want privacy, get another villa,not one next to the pool. The other two villas had privacy. Restaurant have to be improved, the way dishes look.

Really good housekeeping. The room service was great, too. Very good air conditioning, actually best in Bali.

Stayed in April 2024

The stay was incredible. We were on our honeymoon And the hotel was perfect place to stay in with a private pool and spacious room. The staff were amazing and the food was great.

Stayed in June 2024

- Breakfast is good but no variation. - Location is far from most of the attractions/attractive locations. - A lot of mosquitoes.

- Private Pool - Refill in the mini bar - Like the most - Clean Bathroom - Friendly staffs - Close to the beach

Stayed in June 2024

There is nothing not to be liked at this place.

We were greeted and welcomed in a traditional way. Super helpful staff and everyone was very polite. Check in was easy and we also got a welcome drink. It was our 30th anniversary and they decorated the room beautifully, we had chocolates and even had rose petals in the bathtub.

Stayed in April 2024

Afternoon tea allowed only one cup of tea or coffee. If another was requested then there was a charge. Different from breakfast where you could have as many as you liked. Also, no glasses of wine available at dinner, only bottles. The beach was disappointing - lots of seaweed and debris and not suitable for swimming.

Great villas with wonderful pools at the villa and in the shared area. The staff were exceptional.

Stayed in April 2024

the food was not many options and wifi was not good , no gym

the property was very nice, facing the ocean

Stayed in February 2024

Water sports dominate the beach - not a hotel problem but do expect jet skis, boats etc as a constant The room has little privacy around the pool - again a catch 22 as the beautiful view is the reason passers by can see in

The room was incredible with a huge pool overlooking the ocean - very comfortable The food was great - breakfast and afternoon team where included and both where delicious + good coffee Right in front of a beautiful beach Great location too - you can walk on a beach front bath all the way to nusa dua beach with lots of food / bar options on the way

Stayed in February 2024

Does not have a gym Benoa is North of the Nusa Dua landscaped resort area, so the road immediately outside resort has more local stores, vacant buildings, rubbish along beach (where there are no resorts). However, this also allows for more local vibe and it's easy to reach all areas along Nusa Dua with the free resort driver service.

Stunning, spacious villas within a private complex of only 20 villas, gorgeous gardens and right on the beach. High quality finishes throughout. Perfect for romantic escape. Very good A la carte breakfast selection/drinks. Fabulous central infinity pool, although most time spent using large private pool in villa. Nice touches e.g. afternoon tea/cakes included, little notes written on leaves, free mini-bar Staff are super friendly and attentive

Stayed in February 2024

Maybe an extra few amenities like a small gym would be helpful

I liked the intimacy and quiet of the property. I loved the space. We have 2 toddlers who just loved running around. The size made it safe for them to be free

Stayed in February 2024

Swimming in the sea is not possible, algae on the shore. You have to go to the beach 100m further where the seaweed is removed by the staff every day at low tide from the sea. It's a shame that the hotel manager probably doesn't consider this important. But he should realize that Europeans come to Bali to swim in the sea.

excellent breakfast, accommodation with private pool, large space in the villa, staff, catering

Stayed in December 2023

We stayed in a Royal Villa. WOW! Waking up looking at the ocean over our pool from our bed was magical. Highly recommend for couples looking for an extraordinarily beautiful & memorable experience . Pure luxury with incredible service standards.

Stayed in January 2024

Nothing

The Royal Santrian isn't just a hotel; it's a home away from home. From the exceptionally friendly staff to the personalized experience, it stands out as one of the most memorable stays of my life. Staff and Service: The staff were not just professional, but genuinely caring and attentive, ensuring our every need was met with a smile. Their dedication to service transformed our stay into an incredibly personal experience. Location: a tranquil and relaxing escape. Its serene setting is perfect for those seeking peace, yet the hotel’s convenient driver service means that exploring local attractions is hassle-free. Celebrations:Celebrating Christmas and New Year at The Royal Santrian was a delightful experience. The events were not only entertaining but showcased the incredible talent of the staff, adding a unique and enjoyable aspect to our holiday. Santa was the best!!!!!

Stayed in January 2024

Not a biggie, but… The bathroom faucets - sink, shower are quite worn out . Maybe it’s time to replace them. Otherwise they are working, no problem. But it steals a bit of the magic of the entire room.

It’s an amazing property. The villas are beautiful, huge, super private. The furniture inside the room is splendid, though wear signs can be seen, it was not a problem - had a vintage-like air. There bathroom area is fabulous with the open space shower, no insects, maybe a few mosquitoes. The public areas of the resort are wonderful, so beautifully designed. The attention to detail is there definitely!

Stayed in January 2024

Staff were very friendly and helpful. Breakfast menu impressive. The Santrian always aims to please.

Stayed in December 2023

Very spacious and large

Stayed in December 2023

The only thing was the toilet the flush button was a bit broken either than that I can’t find anything bad to say about this property

The staff was great, thoughtful ,warm and really helpful with needs

Stayed in November 2023