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Reviews of Wyndham Casablanca Jakarta 5 stars

Jalan Casablanca Kav 18, 12870 Jakarta, Indonesia

#71 of 549 hotels in Jakarta

Guests' Choice

Review score

Based on 749 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 16 September 2024

    9.0
    Weekend date with my wife.
    • Leisure trip
    • Couple
    • Grand Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike as such. We had buffet dinner at their restaurant, there was only Indonesian menu and no choice of international cuisine. The food was cold. Bar isn't value for money 🙄

    Old Hotel but beautifully kept, reception welcoming, concierge, restaurant all staff is very professional and helpful. Although restaurant has less choice of food, we liked it. Bed linen, towels fresh. Very near to Kota Kasablanka mall, they have lots of choice for food. We live in Bandung, my wife and I decided to spend weekend in Jakarta, we chose Wyndham and it was definitely a good surprise. We will definitely return.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Next to cemetery.

    Spacious room, smart TV

    Stayed in September 2024

  • Reviewed: 13 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Grand Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Bad WiFi

    Location

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Excellent!
    • Business trip
    • Solo traveller
    • Grand Deluxe Room King, Smoking
    • Stayed 2 nights
    • Submitted via mobile

    None

    Friendly and hospitable Staff. Also bery helpful

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Grand Deluxe Twin Room Smoking
    • Stayed 1 night
    • Submitted via mobile

    The TV could not connect to wifi, bathtub could not drain properly

    The staff and location was great

    Stayed in August 2024

  • Reviewed: 28 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Grand Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    Crazy expensive prices when compared to other places

    Excellent service from the team

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Nice hotel to stay, I will come back next time to visit Jakarta
    • People with friends
    • Grand Deluxe Twin Room Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not long enough to experience the one I don’t like

    Nice clean and simple

    Stayed in August 2024

  • Reviewed: 2 August 2024

    7.0
    Good place
    • Business trip
    • Family with young children
    • Grand Deluxe Twin Room Non Smoking
    • Stayed 7 nights
    • Submitted via mobile

    They need to improve the cleanliness of the room.

    The crew were very nice and welcoming.

    Stayed in August 2024

  • Reviewed: 26 July 2024

    8.0
    It’s great hotel, great location, great staff great value for the money.
    • Leisure trip
    • Family with young children
    • Grand Deluxe Twin Room Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The carpet, could have been cleaner. It seems outdated and looks grubby.

    Beautiful hotel, staffs are friendly and helpful. There’s couple restaurants, but we love The Riva the food is amazingly delicious and have varieties of wines. We don’t use the breakfast much as it’s always crowded we have it delivered instead, and it’s always been good. We are extending our stay as we speak twice already.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room King, Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is so good but I didn't choose a private room (I didn't choose a smoking or non-smoking room) but the smoking room came across to me. Other than that everything was very good. comfort, service. Next time I go, I will choose a non-smoking room. I liked this hotel very much, as long as it was close to where I was going. I went to Jakarta for a concert and this hotel was very close to the concert hall. I liked Indonesian people in general, especially Indonesian Shawols 😍💎💎💎💎💎

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    Good place to stay close to everything.
    • Business trip
    • Solo traveller
    • Grand Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    That absence of bidet. Or a water spray.

    Everything was great. The room was spacious king size room, or facilities, and amenities were remarkable. The staff were friendly. Breakfast was good. Location was also close to everything.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    9.0
    comfortable stay
    • Leisure trip
    • Solo traveller
    • Executive Room
    • Stayed 2 nights

    the room is spacious, and well equipped. staff are friendly

    Stayed in July 2024

  • Reviewed: 12 July 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Grand Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is good. I thank the gentleman fandi santoso for his careful treatment and follow-up for the comfort of the guests and the excellent service

    Stayed in July 2024

  • Reviewed: 3 July 2024

    7.0
    Overall everything was fine.
    • Leisure trip
    • Family with young children
    • Grand Deluxe Twin Room Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom in the room have NO bidet its not easy for muslim to wash after our business.

    Location!

    Stayed in July 2024

  • Reviewed: 3 July 2024

    7.0
    So far my stay was nice 👍🏻
    • Leisure trip
    • Family with young children
    • Grand Deluxe Twin Room Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine except breakfast finished to soon at 10am, probably can go up to 10.30am.

    It’s strategic location, Kasablanka mall just a 4min walk from the hotel.

    Stayed in July 2024

  • Reviewed: 29 June 2024

    7.0
    Blast from the past
    • Leisure trip
    • Solo traveller
    • Grand Deluxe Twin Room Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Old rooms that need some fixing up. Carpets were stained. Bathrooms were spacious but need an update.

    Decent price for the location

    Stayed in June 2024

  • Reviewed: 28 June 2024

    7.0
    A pleasant stay
    • Business trip
    • Solo traveller
    • Grand Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Food and beverages are inexcusably expensive. I have had the chance to visit during my stay other 5* hotels and the cost was about halve. It is a shame really. I believe that the bar, for example, could be a much more popular place if the prices were lower.

    Wyndham Casablanca is an old hotel and it shows. However, it is very clean, well maintained and comfortable. The breakfast was notably better than my last visit. It is also very well located, next to a huge mall, offering many choices for shopping and meals. Internet connection is decent.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Very good
    • Family with young children
    • Grand Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Nice hotel staff friendly food excellent

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Value for money 5-star hotel.
    • Leisure trip
    • Couple
    • Grand Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The fact that it’s within vicinity to a large cemetery. Our room even had a clear view of the said cemetery.

    The facilities are top notch, and there’s a decent mall (KoKas) within walking distance to the hotel.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Good value. Good location. Good hotel. Just look out for the termites in some rooms.
    • Business trip
    • Solo traveller
    • Grand Deluxe Room
    • Stayed 6 nights

    There are termites (little ants, see photos) in the room. I didn't consume any food or drink in the room, except water, but termites (little ants) were all over the desk. My photos show just one or two but it's actually a lot more than what you see in the photos. I'm sure the hotel staff would have switched the room for me but I was too busy and too tired to ask. If you stay in this hotel, make sure you check for any termites. If you find any, ask the staff to change your room. If no termites or bugs, I would come back to stay.

    The location is good. It sits next to a large mall, Koca, you can easily walk to the mall and enjoy the food court, shops, and more. The value of the hotel is good.

    Stayed in May 2024

  • Reviewed: 9 June 2024

    7.0
    Value for money
    • Leisure trip
    • Couple
    • Grand Deluxe Room King, Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Far from airport. Expensive breakfast. High bath tub with slippery floor. Very low toilet cubicle.

    Near a major mall with lots of good brands and food. I also like the elegance of the hotel and the big room. Friendly staff overall

    Stayed in June 2024

  • Reviewed: 31 May 2024

    9.0
    Too short
    • Business trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Rooms a little tired looking

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Wonderful view and a comfy sleep
    • Leisure trip
    • Solo traveller
    • Grand Deluxe Room King, Smoking
    • Stayed 5 nights

    The rooms are a little outdated and the TV was old and didn't work, they need some renovations.

    The view was amazing and everything I needed was there. Kota Casablanca Mall was a walking distance from the hotel which had everything. It wasn't hard to find for any of the taxi or delivery drivers. The fitness center was well-equipped.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Grand Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive beers ! More so than any other hotel.we have stayed in Jakarta. Staff service not 5 star

    Good location ,cold aircon, nice room

    Stayed in May 2024

Showing 1 – 25

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