Jl. Brigjen Ery Suparjan No. 2, 76112 Balikpapan, Indonesia
#11 of 28 hotels in Balikpapan
Guests' ChoiceBased on 48 hotel reviews
7.2Cleanliness
7.3
Comfort
7.4
Location
8.4
Facilities
7.4
Staff
7.7
Value for money
7.2
Free WiFi
5.4
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Showing 1 – 25
Reviewed: 9 September 2024
Sean
IndonesiaBathrooms outdated. Remove baths replace with showers. Breakfast is very ordinary, typical Indonesian Breakfast. Doesn't cater for expat tastes. Like good bread, proper butter, bacon, mushrooms....
Location and cleanliness, friendly helpful reception
Stayed in September 2024
Reviewed: 19 August 2024
Björn
SwitzerlandEverything OK so far.
Good location, nice staff, the pool was clean and well maintained. The pool belonged to the hotel (the fotos are right about this) There was a huge breakfast buffet
Stayed in May 2024
Reviewed: 26 March 2024
Misai
IndonesiaLocation
Stayed in March 2024
Reviewed: 1 August 2023
Sukkuriya
MalaysiaNot really 5 star.. the room is a bit old, and we experienced aircond leak.. but they repair it quickly.
very convinient, value for. money, centrally located
Stayed in July 2023
Reviewed: 12 April 2023
Florens
Indonesiathere are some loose bathroom tiles, a danger to stay with children
good
Stayed in April 2023
Reviewed: 10 February 2023
Tikva
IndonesiaCleanliness of toilet
Breakfast, room, staff, bed
Stayed in February 2023
Reviewed: 13 December 2022
Justin
Australiait’s took forever to get beers to the pool, the price of beers are very expensive, the hotel is now focused on National patrons and has lost its expat attraction for sure. good for Nationals 😊 not so good for expats 🤔
pool and rooms and view
Stayed in December 2022
Reviewed: 26 November 2022
Rannio
Italythe staff at the check-in is not welcoming, I saw the welcome drink and she didn't even offer it to us. she didn't mention anything, you need to ask if you need any information otherwise you don't know any information! we bring lots of baggage and she didn't even offer any help. the part of this hotel is always under construction, and you can see that this is an old hotel.
plenty of options for breakfast, the hall is spacious, I like the view from my room and I love the pool. the security guy is always polite. i like the surroundings, the laundry service a close to the hotel and malls are nearby.
Stayed in November 2022
Reviewed: 19 November 2022
Richard
United KingdomGood location for beach and downtown. Nice welcome including French manager.
Stayed in November 2022
Reviewed: 10 August 2022
Sanjay
IndonesiaHousekeeping was bad this time. The floor was dirty, cow webs could be seen in the room. Despite request for repairing Aircon it was not done. Room service doesnot believe in responding past 10 pm.
A good property located strategically. Staff is cordial. WiFi is good
Stayed in August 2022
Reviewed: 15 July 2022
Danny
Indonesiawifi often disconnected, some channel on the television could not be watched.
gym facilities quite complete
Stayed in July 2022
Reviewed: 23 December 2021
Himawan
IndonesiaThe Bathtub for 425 has small fracture, still acceptable but it much better if repaired i have my laundry, and i was requested to be completed in the same day, but it didn't meet my expectation since they said it will be finished on the night while i was checking out on that day. they said my clothes will be sent to my home, and hopefully they do it properly
Breakfast was good
Stayed in December 2021
Reviewed: 10 September 2024
Hung
SingaporeOld facility. Room 631 is located at the “meeting” point of the central air conditioning water piping system causing a dripping sound non stop 24/7! Nothing much the engineering team can do about it.
Friendly staff and easy to move around
Stayed in September 2024
Reviewed: 11 July 2024
Janelle
IndonesiaBreakfast is Amazing
Stayed in July 2024
Reviewed: 3 May 2024
Julia
IndonesiaThe hotel needs renovation. Rooms were a bit moldy, and AC did not work properly
Great breakfast selection and good spa
Stayed in May 2024
Reviewed: 8 February 2024
Giles
IndonesiaBreakfast was a bit limited for westerners.
Location and very comfortable beds
Stayed in December 2023
Reviewed: 7 January 2024
Sri
IndonesiaNothing
I like the place
Stayed in January 2024
Reviewed: 16 June 2023
Ho
SingaporeFurniture are old, toilet is not clean
Novotel Balikpapan rate itself as 5 stars but the room and cleanliness is 2 stars
Stayed in June 2023
Reviewed: 20 April 2023
Agus
Indonesiafeel at home
Stayed in April 2023
Reviewed: 6 March 2023
Sandjaja
IndonesiaLocation right in the middle of the city. The staff so helpful.
Stayed in March 2023
Reviewed: 28 August 2022
Sandjaja
IndonesiaBreakfast, location
Stayed in July 2022
Reviewed: 10 August 2024
Pamela
United KingdomThere are no comments available for this review
Stayed in July 2024
Reviewed: 15 March 2024
Florens
IndonesiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 15 August 2023
Jennifer
Brunei DarussalamThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
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