Skip to main content
  1. Hotel reviews homepage
  2. Indonesia hotel reviews
  3. Bali hotel reviews
  4. Sanur hotel reviews
  5. Reviews of Mercure Resort Sanur

Reviews of Mercure Resort Sanur 4 stars

Jalan Mertasari, 80228 Sanur, Indonesia

#69 of 104 hotels in Sanur

Guests' Choice

Review score

Based on 778 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.7

  • Facilities

    7.6

  • Staff

    9.1

  • Value for money

    7.7

  • Free WiFi

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 26 June 2024

    8.0
    Nice location friendly helpful staff. Would stay again but not take the breakfast.
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was disappointing. Like mg queues at egg station and no real butter. Choices were minimal but ok for a short stay. I enjoyed the breakfast at the Genius cafe much more.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    7.0
    Good value for money, but needs an update.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    It’s very tired… it needs updating in a bad way. We had stains on our sheets. Breakfast was just ok. Why only beef bacon? Your target market definitely eats pork bacon. Sausages were gross. If you’re serving pancakes and waffles you need maple syrup. A more diverse selection of fruits too.

    The location is great and everything was clean. Air conditioning was cold.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    7.0
    Overall a pleasant holiday and the staff were incredibly friendly and helpful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 12 nights
    • Submitted via mobile

    Room could be upgraded as small things had to be fixed eg fridge stopped working , door on cupboard off hinges and no choice of pillows the 2 being very high .

    For someone in a wheelchair the beachfront location and long boardwalk was excellent but the pebble paths a little uncomfortable. The pools were great and not overcrowded.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Food was overpriced and very average

    Close to beach and very friendly and helpful staff

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Close to beach, shops, markets. Pools good Rooms comfortable

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    Grounds are beautiful. Staff great
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    No shuttle to town aany longer

    Great property

    Stayed in June 2024

  • Reviewed: 14 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The location, beach, pool and gardens beautiful… room good a little dated but the whole resort was great

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Relaxing garden hotel with direct access to the beach
    • Business trip
    • Solo traveller
    • Executive King Room
    • Stayed 3 nights

    There is no gym in this hotel - all other services are well established.

    Hotel is large garden-like area with separate buildings having around 4 rooms/building. Most customers are senior citizens, so hotel area is quiet and peaceful. Location is great beside the beach, but swimming on ocean is limited due to large tide changes. Sanur city area is mainly for oldish tourists with plenty of restaurants.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    7.0
    Staff were excellent. Facilities on need of upgrade
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 7 nights
    • Submitted via mobile

    Pool and breakfast areas need an upgrade.

    Stayed in May 2024

  • Reviewed: 12 June 2024

    7.0
    Stay was fine, staff were all fantastic though I probably wouldn’t stay there again
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights

    The rooms are very tired. And I know it’s the end of wet season but they really had that damp musty smell.

    The resort is at the end of the boardwalk but the expanse of beach out the front is nice. The staff were all wonderful.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    Great stay & location
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 4 nights
    • Submitted via mobile

    There should be a kid free pool Rooms weren’t cleaned the best

    Location & very comfortable and nice resort

    Stayed in June 2024

  • Reviewed: 11 June 2024

    7.0
    Would certainly come back and also recommend this resort.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 7 nights

    Beach wasnt that nice but ok to still lay on the sunlounges which were well spread out.

    Nice hotel in a convenient location. Staff were very friendly and helpful. Resort was older but it was nice as more traditional. Everything ticked the boxes. Beach wasn't great, however pool was lovely. Nice restaurants in the area within walking distance. Great running track along the beach too!! Breakfast was great - had everything :)

    Stayed in May 2024

  • Reviewed: 7 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Great location on the beach.

    Stayed in April 2024

  • Reviewed: 7 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights

    nothing actually everything was beautiful

    the breakfast was not that facinating and every day was the same thing. As a guest i would like to suggest that breakfast should be of different varities daily and repeat the same the following week instead of having the same menu daily. Room and beach was simply lovely. I would definitely go back to sanur mecure

    Stayed in April 2024

  • Reviewed: 3 June 2024

    7.0
    Nice place to stay
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 6 nights
    • Submitted via mobile

    Beach towels and room towels

    Breaky was great Being on beach

    Stayed in May 2024

  • Reviewed: 31 May 2024

    7.0
    Great value for money beachside hotel
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 6 nights

    Construction going on next door to us was a little bit noisy during the day and into the early evening, but it didn't really inconvenience us too much. We had some issues with TV connecting to wifi but staff sorted it for us. Didn't really fancy the breakfast in the restaurant but there was so much choice nearby that it wasn't an issue.

    Great pool area, close to beach and restaurants, good value for money. Our bed was very comfortable and the room had very good air conditioning. Location was perfect for what we wanted - a nice, quiet holiday in a not too busy area.

    Stayed in March 2024

  • Reviewed: 30 May 2024

    8.0
    Very good, staff were friendly, pool was nice.
    • Leisure trip
    • People with friends
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Close to the beach, shopping and eating places

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not good

    Close to beach and facilities were good

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 8 nights

    food from beach bar could have been better

    Location, easy to get around and peaceful.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Top location and a top resort!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    The food options need improvements with more vegetarian options.

    A breathtaking experience in Mercure. The location is absolutely top notch. They have a private beach area. Although the beach is not good for swimming, but you can relax and soak the sun in plenty. The resort is so big that we couldn't see all it's parts. There are two pools which are well maintained. Although we couldn't find the showers in Sahadewa pool so couldn't dip. I dint have breakfast so can't comment on that The staff is absolutely lovely. They greet you with genuine smile everytime. They epitomize Bali people in general. Will surely visit again when I need a hotel in South Bali.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location on the beach Lots of choice at breakfast buffet

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Pleasant
    • Business trip
    • Solo traveller
    • Executive King Room
    • Stayed 8 nights

    The vendors on the beach walk are extremely pushy. I had multiple people wish a curse upon me for not wanting to buy a T-shirt.

    Beach, amazing breakfast, really good food

    Stayed in March 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family King Room
    • Stayed 7 nights
    • Submitted via mobile

    The temperature of the pool was far too warm, was like a bath

    Location, value for money, staff.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Great location , friendly staff , horrible food
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 10 nights
    • Submitted via mobile

    Food was horrible

    But run down but clean

    Stayed in May 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless