Jalan Mertasari, 80228 Sanur, Indonesia
#69 of 104 hotels in Sanur
Guests' ChoiceBased on 778 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.6
Staff
9.1
Value for money
7.7
Free WiFi
7.9
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End of dialog contentReviewed: 26 June 2024
Patrick
AustraliaBreakfast was disappointing. Like mg queues at egg station and no real butter. Choices were minimal but ok for a short stay. I enjoyed the breakfast at the Genius cafe much more.
Stayed in June 2024
Reviewed: 22 June 2024
Jessica
AustraliaIt’s very tired… it needs updating in a bad way. We had stains on our sheets. Breakfast was just ok. Why only beef bacon? Your target market definitely eats pork bacon. Sausages were gross. If you’re serving pancakes and waffles you need maple syrup. A more diverse selection of fruits too.
The location is great and everything was clean. Air conditioning was cold.
Stayed in June 2024
Reviewed: 21 June 2024
Julie
AustraliaRoom could be upgraded as small things had to be fixed eg fridge stopped working , door on cupboard off hinges and no choice of pillows the 2 being very high .
For someone in a wheelchair the beachfront location and long boardwalk was excellent but the pebble paths a little uncomfortable. The pools were great and not overcrowded.
Stayed in June 2024
Reviewed: 18 June 2024
Canal
AustraliaFood was overpriced and very average
Close to beach and very friendly and helpful staff
Stayed in June 2024
Reviewed: 17 June 2024
Mal
AustraliaClose to beach, shops, markets. Pools good Rooms comfortable
Stayed in June 2024
Reviewed: 15 June 2024
Kerry
AustraliaNo shuttle to town aany longer
Great property
Stayed in June 2024
Reviewed: 14 June 2024
Jo
United KingdomThe location, beach, pool and gardens beautiful… room good a little dated but the whole resort was great
Stayed in June 2024
Reviewed: 12 June 2024
Pasi
FinlandThere is no gym in this hotel - all other services are well established.
Hotel is large garden-like area with separate buildings having around 4 rooms/building. Most customers are senior citizens, so hotel area is quiet and peaceful. Location is great beside the beach, but swimming on ocean is limited due to large tide changes. Sanur city area is mainly for oldish tourists with plenty of restaurants.
Stayed in June 2024
Reviewed: 12 June 2024
Leanne
AustraliaPool and breakfast areas need an upgrade.
Stayed in May 2024
Reviewed: 12 June 2024
Yvettec
AustraliaThe rooms are very tired. And I know it’s the end of wet season but they really had that damp musty smell.
The resort is at the end of the boardwalk but the expanse of beach out the front is nice. The staff were all wonderful.
Stayed in June 2024
Reviewed: 11 June 2024
Victoria
AustraliaThere should be a kid free pool Rooms weren’t cleaned the best
Location & very comfortable and nice resort
Stayed in June 2024
Reviewed: 11 June 2024
Vanessa
AustraliaBeach wasnt that nice but ok to still lay on the sunlounges which were well spread out.
Nice hotel in a convenient location. Staff were very friendly and helpful. Resort was older but it was nice as more traditional. Everything ticked the boxes. Beach wasn't great, however pool was lovely. Nice restaurants in the area within walking distance. Great running track along the beach too!! Breakfast was great - had everything :)
Stayed in May 2024
Reviewed: 7 June 2024
Jan
AustraliaGreat location on the beach.
Stayed in April 2024
Reviewed: 7 June 2024
Belinda
Malaysianothing actually everything was beautiful
the breakfast was not that facinating and every day was the same thing. As a guest i would like to suggest that breakfast should be of different varities daily and repeat the same the following week instead of having the same menu daily. Room and beach was simply lovely. I would definitely go back to sanur mecure
Stayed in April 2024
Reviewed: 3 June 2024
Shirley
AustraliaBeach towels and room towels
Breaky was great Being on beach
Stayed in May 2024
Reviewed: 31 May 2024
Miranda
AustraliaConstruction going on next door to us was a little bit noisy during the day and into the early evening, but it didn't really inconvenience us too much. We had some issues with TV connecting to wifi but staff sorted it for us. Didn't really fancy the breakfast in the restaurant but there was so much choice nearby that it wasn't an issue.
Great pool area, close to beach and restaurants, good value for money. Our bed was very comfortable and the room had very good air conditioning. Location was perfect for what we wanted - a nice, quiet holiday in a not too busy area.
Stayed in March 2024
Reviewed: 30 May 2024
Lynda
AustraliaNothing
Close to the beach, shopping and eating places
Stayed in May 2024
Reviewed: 27 May 2024
Andrew
AustraliaBreakfast not good
Close to beach and facilities were good
Stayed in May 2024
Reviewed: 26 May 2024
Steve
Australiafood from beach bar could have been better
Location, easy to get around and peaceful.
Stayed in May 2024
Reviewed: 24 May 2024
Chirag
IndiaThe food options need improvements with more vegetarian options.
A breathtaking experience in Mercure. The location is absolutely top notch. They have a private beach area. Although the beach is not good for swimming, but you can relax and soak the sun in plenty. The resort is so big that we couldn't see all it's parts. There are two pools which are well maintained. Although we couldn't find the showers in Sahadewa pool so couldn't dip. I dint have breakfast so can't comment on that The staff is absolutely lovely. They greet you with genuine smile everytime. They epitomize Bali people in general. Will surely visit again when I need a hotel in South Bali.
Stayed in May 2024
Reviewed: 24 May 2024
Natalie
New ZealandGreat location on the beach Lots of choice at breakfast buffet
Stayed in May 2024
Reviewed: 21 May 2024
Jason
United StatesThe vendors on the beach walk are extremely pushy. I had multiple people wish a curse upon me for not wanting to buy a T-shirt.
Beach, amazing breakfast, really good food
Stayed in March 2024
Reviewed: 20 May 2024
Emily
AustraliaThe temperature of the pool was far too warm, was like a bath
Location, value for money, staff.
Stayed in May 2024
Reviewed: 19 May 2024
Paul
AustraliaFood was horrible
But run down but clean
Stayed in May 2024
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