Two small things: first the smell in the rooms were sometimes a bit chemical. And second the windows were not so well soundproofed, so you could hear the street quite loudly at night.

The breakfast was very good. We also liked the huge and comfortable room in 29th floor with a breathtaking view over the city. It was just amazing. And we are very pleased we got a free room upgrade. Personal was very kind as well.

Stayed in September 2024

A few things could be improved; the kitchen utensils need to be added more. And the noise from the street—maybe we have to be prepared as it could make a bit uncomfortable for sleep (for some guests, maybe they can tolerate it). Overall, it was a great experience we had there and will come back someday.

The ambience of this property is so welcoming, it feels like it was designed to be our second home. The team was also very helpful, and they provided us everything we needed. Especially for Mr. Wawan and the other front office team that, unfortunately, I forgot the name. The room they gave us was spacious and had an amazing view of Sudirman Street. Very recommend to enjoy the facilities such as the indoor swimming pool, jacuzzis, and also the sauna. A few things could be improved; the kitchen utensils need to be added more. And the noise from the street—maybe we have to be prepared as it could make a bit uncomfortable for sleep (for some guests, maybe they can tolerate it). Overall, it was a great experience we had there and will come back someday.

Stayed in August 2024

We stayed 2 times. At the first time on the 29th floor somehow the corridor (not the unit) on that floor smelled like a smoking room. The second time we stayed on the 31st floor and asked for a non-smoking unit. This time no smell on the corridor on that floor. It is an old apartment building however still very well maintained.

Spacious and very clean unit. MRT next to the building only couple minutes walk. Good facilities

Stayed in August 2024

The noise at night very loud. Could do with slight update with kitchen appliances.

Spacious and clean

Stayed in August 2024

Breakfast area too small. For longer stays it would be nice if tea towels / tablets for dishwasher were provided.

Good, large apartment, in particular for stay with bigger family (3 bedroom apartment, 2 bathrooms). Clean. Good breakfast. Kind staff. Perfect location across from mrt station.

Stayed in July 2024

The kitchen was very sparsely fitted out. The cost for an extra bed for my son is pretty steep. The restaurant is basic and room service very expensive, as are the beauty services. No major issues but little things made the place feel a bit worn and not quite a 5 star experience.

The location is very convenient, right in front of an MRT station and the view from the apartment is nice over the city. The pool, gym, sauna and spa are also wonderful. The staff was friendly and helpful.

Stayed in June 2024

The facilities inside the apartment are a bit outdated. One of the toilets in our apartment was a bit finicky and the other one had some problems with the flush mount that water kept on running. We were quite unlucky that we stayed during a power outage during maintenance. However, they handled everything very well by organising lunch and providing transportation to nearby shopping centres.

The location is amazing, very close to the MRT station. It's easy to get around. The apartment is very spacious. We got a nice view of the city.

Stayed in May 2024

The room smelled of smoke. They should have separate non-smoking rooms, if they don’t already

Stayed in March 2024

Room was fine but "city side" rooms could be very noisy at night from the motorcycle traffic on the street, especially 11-2 am. Some nights are worse than others. Needed my noise cancelling earbuds one night.

The location is excellent, with a subway station right in front. The breakfast buffet and dinner menus were not extensive but had something for everyone and we ate several meals in the restaurant. The pool was great - a requirement as that is my main exercise when on work trips. Staff were extremely friendly and helpful.

Stayed in April 2024

The location was convenient. Close to malls. Good security

Stayed in March 2024

The breakfast was limited and average food

The staff were very friendly and overall great experience

Stayed in January 2024

Poor choice of menu in Cafe and expensive. No airport shuttle bus

Friendly staff, very helpful and considerate

Stayed in January 2024

The place needs a but of refurbishment

Location well connected to airport

Stayed in January 2024

There were no wheelchair accessible bathrooms in the lobby/ gym area or spa

The breakfast was superb, and the staff was amazing! The location was very central and easy to take the metro around the corner. Reigina at the reception was extremely helpful, polite and professional. She went above and beyond to accommodate us!

Stayed in January 2024

N/a

Location is superb. Very very clean, property are well maintained

Stayed in December 2023

No washing machine in apartment. Not big choice of meals in cafe

Great breakfast, very very friendly and happy helpful staff

Stayed in December 2023

None

The service is awesome. Minerva and her team were friendly and helpful. The front desk staff was very hospitable too

Stayed in November 2023

Expected to do laundry but there wasn’t any washing machine provided. The laundry service offer is in our opinion very expensive. However, as our return trip is only a day away, we chose to do laundry once home so this is really not an issue to us.

Very spacious and with a 35th floor clear view of Jalan Sudirman & Jakarta city skyline especially alive at night. The master bedroom has 2 corner full height windows which opens out the space outwards & the single room is cozy and right sized. Each bedrooms & living room have a TV each with cable channels, not smart TV though but it’s ok as quite a range of selection already. All the staffs are extremely friendly and super responsive - we highlighted a crack in the electric kettle and it was replaced within an hour. We really didn’t hear any traffic noises despite the main road below, our bed was firm and comfy we probably slept through it all so it doesn’t matter even if it’s true. But the best part is the location - there’s a MRT entrance (ie. Setiabudi Astra station) right in front of the building, Jakarta shopping areas are just 2-3 stops either direction, and the airport rail connecting station (ie. Dukuh Atas BNI station) is just one stop north.

Stayed in October 2023

Noise from traffic outside could be heard loudly from room on level 30 and kept going until early hours in the morning.

Friendly staff and prompt service.

Stayed in October 2023

No international phone line, small menu choice in cafe

Great friendly Staff, room and comfort. Goodbreakfast

Stayed in September 2023

The noises from the main road were very loud during the night.

Staff were very helpful and friendly, appartement very spacious, clean and beds comfortable.

Stayed in July 2023

The best thing is that hotel is located on upper floors which make is sound proof even though it is situated on a busy main road. Location is excellent and place is very well connected.

Stayed in May 2023

basement parking has a very few sign and clues. and securities in parking area looks not very kind and helpfull. body language and gesture of parking securities need to be more kind and helpfull. not a good attitude. so shame

comfortable room. very kind staffs

Stayed in April 2023

the floor is bit sticky haha.

the facilities are very well maintained. toilet is clean, shower water is powerful, everything works. apt is very huge, spacious. bed is clean, bed sheet is white, no stain. very good

Stayed in February 2023