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Reviews of Mala Garden Resort and Spa 3 stars

Gili Trawangan, 83352 Gili Trawangan, Indonesia

#109 of 131 hotels in Gili Trawangan

Guests' Choice

Review score

Based on 85 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 7 September 2024

    8.0
    Wonderful and peaceful location on Gili.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Beachfront Villa with Private Pool
    • Stayed 6 nights
    • Submitted via mobile

    Some things like the loungechairs were a bit old, but overall everything was okay!

    Great location and great view! And nice and helpful staff.

    Stayed in August 2024

  • Reviewed: 1 September 2024

    7.0
    Nice friendly staff !
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Feels a little run down.

    On the quiet side of the island.

    Stayed in August 2024

  • Reviewed: 24 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    loud cinema opposite. Breakfast not very good.

    Pool

    Stayed in July 2024

  • Reviewed: 22 July 2024

    7.0
    Good sized villa with great pool
    • Leisure trip
    • Group
    • Two-Bedroom Beachfront Villa with Private Pool
    • Stayed 7 nights

    The noise from the beach bar/ restaurant, our hotel bar/ restaurant. You could feel the bass.

    Good sized rooms, with excellent ac. A lovely space to relax. Pool villa was a very good size and clean. Reception staff were very friendly and helpful

    Stayed in July 2024

  • Reviewed: 7 July 2024

    9.0
    Highly recommend , beautiful spot
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful spot, lovely room, clean, great friendly staff

    Stayed in July 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Beachfront Villa with Private Pool
    • Stayed 3 nights
    • Submitted via mobile

    Bed was very hard and room could be cleaner

    Location and staff were amazing

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Great place to stay while on Gili
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    As our room was on ground floor, and our private bathroom was in a way on the open, maybe some fan in the bathroom would be good idea to make it cooler when people are in the room, as we turn on aircondition but when go in bathroom it is hotter then in the room

    So beautiful exit to the beach. We enjoyed so much each breakfast we had on the beach. Sunset from here is the best sunset on the island, lazy bags make it more confortable. Having dinner here is also very nice. Very nice garden with big pool looking into the see. Room was big enough and clean. Aircondition was working very well. All stuff was so kind to us. It is possible to rent a bike in hotel.

    Stayed in May 2024

  • Reviewed: 15 April 2024

    7.0
    Keeps the promise, not a luxury resort but good value for money, overall very happy with our stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Beachfront Villa with Private Pool
    • Stayed 3 nights

    They could easily get the rating up by installing mosquito nets. In the booking it was mentioned there was a safe in the room, but there was none available. It didn't directly get us into trouble but as we were carrying quite some cash it would have been more reassuring to have one at disposal.

    Location was great, exactly what we were seeking. To be honest, a lot of the reviews are a bit negative but in our point of view we got exactly what we were promised. the room was spacious and clean, pool was nice and staff friendly. Breakfast on the beach was really good and nice selection.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Dream place, spacious and well worth. We’ll be back !
    • Leisure trip
    • Family with young children
    • Two-Bedroom Beachfront Villa with Private Pool
    • Stayed 4 nights
    • Submitted via mobile

    Property could do with a little TLC but otherwise awesome

    Location was perfect, beachfront, quiet, close to a store, awesome pool. Most of all, the staff was extremely nice friendly. Thanks Dany and crew !!

    Stayed in April 2024

  • Reviewed: 4 March 2024

    8.0
    Wonderful and delightful stay . perfect value for money
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    Too many mosquitos on the property. Though the staff were helpful and gave the mosquito spray but it was a bit troublesome.

    The Villa was quite huge, and the facilities were excellent. The pool was huge and beautiful. Breakfast at the beach was a relaxing experience. The food was delicious too. The location was tranquil, and away from the hustle and activity of the jetty area.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Beachfront Villa with Private Pool
    • Stayed 1 night
    • Submitted via mobile

    Many musqitoes, no solution at facility Needs bigger TV

    Good value for money. Strong airconditioning enough during max heat of the day. Big table to also work on Very big pool Nice extra large sofa

    Stayed in February 2024

  • Reviewed: 17 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    They have amazing swimming pools but they weren’t working and the poolbar hasn’t been touched in that looked like years.

    Right on the beach, quite side if Gili T.

    Stayed in November 2023

  • Reviewed: 5 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    On the quiet side of Gili T and gets beautiful sunsets. Staff lovely and very helpful. Rooms simple but clean and smart, comfy beds. Location great. Breakfast on the beach is great. Very happy to recommend this hotel

    Stayed in July 2023

  • Reviewed: 1 August 2023

    8.0
    Peaceful and lovely
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed sheets was with a mark of dirt

    The bathroom and the view from our balcony, the staff were very friendly and helpful, lovely beach in front of the hotel, quiet and peaceful with a view

    Stayed in July 2023

  • Reviewed: 16 July 2023

    7.0
    Great location, not yet fully functioning after covid
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Pool was in desperate need of a clean, other spa facilities were still closed due to covid although other spa facilities on the island were open. Restaurant was more expensive than the fancy hotel next door with a cinema. Pool bar wasn't open and was dirty and being used as a storage area. Our room wasn't cleaned and the water was never refreshed

    Bed was huge and comfortable. Open air bathroom was beautiful. Great location and views.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Beachfront Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    We had the villa with private pool, it was really nice, both the oool, rooms and livingroom was bigger than expected. It was idyllic to have breakfast at the beautiful beach, good food, great service, so nice and quiet, 30 min walk from the harbour, easy to rent a bike next door (30k). I really don’t understand what’s not to like about this place, real value for money!

    Stayed in July 2023

  • Reviewed: 11 January 2023

    7.0
    Great fun and very chilled... but could have been a little more private.
    • Leisure trip
    • Group
    • Two-Bedroom Beachfront Villa with Private Pool
    • Stayed 3 nights

    We assumed a private villa would be private, but directly above your garden space were the balconies of 2 smaller rooms. When the occupants were home and talking it was almost as if you had them in your own garden.

    The staff were brilliant, very friendly and helpful. The room was a good size and looked out to the beach. The place is on a nice quiet section of the island, but there are still plenty of food and drink options along this section of beach.

    Stayed in December 2022

  • Reviewed: 18 November 2022

    8.0
    Two nights in GiliT
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom needed some TLC as the tank lid was broken and the exterior walls had water damage. Lots of ants in various places including outside bathroom area.

    The staff were the best, great hospitality and genuinely friendly people. The swim up salt water pool was also fabulous. Close to shops, ATM, bikes and truly a blissful place to be.

    Stayed in November 2022

  • Reviewed: 4 October 2022

    9.0
    overall it was GREAT !! The staff really made the stay enjoyable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The pool needed more cleaning, and the spa was not up and running while we were there. Location was abit far from the centre but we hired bikes which make it easier to get around

    The staff was amazing and I love them all so much! super friendly and helpful during our whole stay. The pool was great, and location was good to watch sunsets

    Stayed in September 2022

  • Reviewed: 29 August 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool was dirty. People jump into the pool after bathing in the sea, so the water is brackish, salty and dirty. Pool needs cleaning. Also, this western side of Gili T is not good if you're looking to party in Gili T.

    I stayed at Mala Garden for two days. Loved the location, the serenity, access to the beach, and view of the sunset from the property. Even the staff is super helpful, warm and friendly.

    Stayed in August 2022

  • Reviewed: 14 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Beachfront Villa with Private Pool
    • Stayed 4 nights
    • Submitted via mobile

    Main pool was out of action, staff were working on it at the time.of our stay. Property getting a little tired run down since covid

    Spacious 2 bedroom 2 bath villa with private pool. Ocean views from the pool deck, quiet location on sunset side of island. Friendly staff

    Stayed in June 2022

  • Reviewed: 30 August 2024

    10
    Mala Garden made us love Gili even more.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Beachfront Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    Everything was excellent. We liked everything.

    The accommodation was better than we imagined. Vila Mango consists of two bedrooms, a living room with a mini kitchen and a private pool. It's an excellent option for families. The accommodation was very clean and organized. We forgot an iPad in the room and only remembered when we were on our way back to Bali from Gili. The hotel staff were able to return it to us in Bali promptly. The hotel staff are to be congratulated for their warmth and friendliness. I recommend the Mala Garden hotel. When we return to Gili, Hotel Mala Garden will be our first choice without a doubt.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa - Beach Front
    • Stayed 1 night
    • Submitted via mobile

    Very nice villa, great location!

    Stayed in August 2024

  • Reviewed: 2 August 2024

    1.0
    Old hotel, not worth the money.
    • Leisure trip
    • Family with young children
    • Villa - Beach Front
    • Stayed 2 nights
    • Submitted via mobile

    The property was very old. Everything was outdated, the place needed full renovations. From furniture, interior to exterior. It wasn’t worth its money at all. Since the moment we arrived we was very disappointed. The pictures were totally not aligned with the reality. WiFi was very bad, not possible to do a business call. We negotiated for a better price. In the end we got a 10% discount. But the girl behind the reception was very unfriendly. First she promised - 10% and then when we checked out she didn’t want to give it anymore. - walls are old and cracked - garden is old and cracked - metal is rusted - aluminum is oxidized - curtains broken - sofa’s and bean bags broken. We paid 2,9 million per room per night and it was totally not worth the money. There was 1 friendly man in staff trying to rectify all. The hotel is lucky to have them.

    Stayed in August 2024

Showing 1 – 25

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