We stayed in the signature villa and the bathtub leaks water all over, the toilet door cannot be locked. Breakfasts is complimentary and has a good amount of choices but they are really pretty terrible :/ there is nothing else to do at the villa apart from the pool and probably massage and no where nearby to go to as the plaza is closed.

The staff is friendly and helpful and quick to respond to any requests. They have one day tour packages that you can take up and have friendly drivers available. It is very near to lagoi beach where there is a few restaurants available x

Stayed in September 2024

It was rather old, and we felt that it could do with some upgrade or maintenance for the price we paid.

We like the villa itself as it was good 2 nights for relaxing!

Stayed in September 2024

Breakfast can be improved. Soto tasteless, donut is plain and tasteless too. Others are ok.

Private pool villa Large room Bath tub in both bathroom for 2 bedroom villa Staffs friendly Near warung yeah, lamak basamo, walking distance to get lunch/ dinner.

Stayed in September 2024

Food in the villa was beyond average

Comfortable and pretty space

Stayed in September 2024

The toilet did emit a sewerage smell. The wifi in the morning was intermittent.

Excellent staff - from complimentary ferry transfer to hotel staff, all were very polite and welcoming.

Stayed in August 2024

Amenities nearby were all shut down

The private pool

Stayed in August 2024

Noise from the pool filter in C10 and the noisy air conditioner

breakfast was very good but way too big. pool was good except in C10 where the filter is very noisy in the area. It should be in the walk way. Air conditioner a bit noisy. Other wise very good. Plenty of room to move around.

Stayed in August 2024

Because we were in our room, we reached out to reception via WhatsApp, they take awhile to get back and to provide what we need

The large space

Stayed in July 2024

The villa is a bit aged, some sprucing up would be great. Kitchenette could be more equipped with microwave, wine glasses, cutleries. Hand and face towels could be provided in the bathroom. Shampoo and shower gel could be in containers that work better. The pavilion next to pool should have mattress and cushions to be comfortable for usage, otherwise it is under utilized space.

Spacious villa (Deluxe Suite Villa) with good size private pool, living and dining area. Love that breakfast menu is extensive for 8 days stay and served in the villa! Decent size fridge that has both chiller and freezing compartments. Big bath tub that fits 2 persons comfortably and nice outdoor shower. Staff was courteous, cheerful and helpful. Great Location, it is walking distance to Lake Lagoi (great for walking and jogging) and Lagoi Bay where there are weekend street stalls with yummy and cheap local food, mini mart, a few eating places and a bar.

Stayed in July 2024

The surrounding has literally nothing to do. The mall beside the villa is a ghost town. No shops are open, many of them not recovered from Covid.

The private pool right in the middle of the villa is an attraction of its own. My kids love it and we swim everyday.

Stayed in June 2024

The food was very average.

Room was nice and clean.

Stayed in June 2024

1. Location - in the Lagoi Resort. Walking distance to the beach, shops, restaurant, bar. However far distance to other attractions outside of the resort. 2. Smooth check in and out even with the small lobby area 3. Nice and helpful staff 4. GREAT PRIVATE POOL next to the bed. Can’t stop dipping in the pool especially after back from hot touring day. 5. Whole villa is spacious with separate living, dining, kitchen area. The open outdoor shower is so refreshing. Cleanliness and well maintained even the pool. 6. Included daily preordered breakfast that is served inside our villa

Stayed in June 2024

Outdoor sharing area may have insects, and lizards.

Convenient location and walking distance to Warung Yeah. Facilities were well equipped.

Stayed in June 2024

For the quality if the villas perhaps the towels could be better quality and more of them but apart from that it was fantastic

A wonderful oasis, such beautiful villas and surroundings.

Stayed in May 2024

It’s very good for family ,and the villa quite bigger Good breakfast 👌🏻

Stayed in June 2024

Mosquito.

The communication is good using WhatsApp service for everything which includes room service, breakfast selection and general enquiries.

Stayed in June 2024

The staff not very friendly, always forget what we asked during our stay. The breakfast has room to improve.

The villa is spacious and beautiful. I like the private pool a lot.

Stayed in May 2024

The food was a little average and not a lot of options for vegetarians. Margarita pizza was amazing though.

Beautiful villa, nice and clean. The staff were awesome, can contact at anytime using WhatsApp and they’re fast to reply and attend to your needs

Stayed in May 2024

More cutlery and glasses preferred. Got no wine glasses. No bin liner bags either. Need smaller towels too.

Size of the area. Very well designed.

Stayed in May 2024

The portions for room service and breakfast were relatively small.

The cakes for breakfast are delicious and fruits were fresh and sweet. The staff smiles a lot and were courteous towards us. Will recommend the place to friends and family

Stayed in May 2024

bedsheets could be cleaner there were stains despite after housekeeping. and a downside is both rooms are connected by a small path by the pool would have been better if there was a door connected instead

facilities and staff was super prompt and friendly! overall was a super big space and each room had a spacious bathroom of their own! using whatsapp as communications between guest and front desk was a very nice idea too

Stayed in April 2024

The driver was forceful to take us on a tour. The seafood restaurant called Kelong seafood restaurant is far away and didn't really enjoy the meals.

Location was 10 min car ride from ferry terminal. Hotel provided simple selection of food. Friendly staff and services were on time. Hotel provided better meals than outside restaurants.

Stayed in April 2024

The air conditioner unit in the bedroom was probably not well-maintained or old and personally, find the unit too small to cool the bedroom. At 16 degC, it was unable to cool the whole bedroom and there was no extra ceiling fan to help circulate the cold air around. The dining area had a ceiling fan that was fixed way too high and too small to even feel any wind at all and that was the only cooling equipment throughout the whole open area. There are quite a lot of bugs/insects throughout our stay especially during the night time in the dining area. We understand that it is unavoidable in nature but it would be best if they could install bug nets above the open areas to help prevent some bugs from flying in.

The villa was spacious and clean. There was a good variety of breakfast options to choose from and the staffs were also friendly and are able to communicate well in English. The location was near a beach area that was quiet and nice to walk around. Additionally, there were a few drivers available in the villa. It was convenient for us to get around and the driver we had was kind enough to wait for us while we went on with our activities.

Stayed in March 2024

The massage was disappointing, with service quality falling below average. Additionally, it was conducted in the room which led to issues with massage oil and body scrub residue spilling onto the bed and floor. However, upon my feedback, they promptly replace a new bed sheet and provides a room cleaning. The breakfast is bad.

The environment is pleasant, offering a serene escape from the city. Really enjoyed staying almost whole day in the room itself as it is generously spacious and equipped with good facilities. The staff are super nice and responsive.

Stayed in March 2024