Jl. Patih Jelantik, Bali, 80361 Kuta, Indonesia
#141 of 190 hotels in Kuta
Guests' ChoiceBased on 190 hotel reviews
6.9Cleanliness
7.3
Comfort
7.2
Location
7.5
Facilities
7.2
Staff
8.1
Value for money
7.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Geetha
IndiaVariety
Breakfast was ok for Bali
Stayed in September 2024
Reviewed: 19 September 2024
Damian
Australianothing. the experience was acceptable
location
Stayed in July 2024
Reviewed: 16 September 2024
Toya
JapanThe bathroom.
The price.
Stayed in September 2024
Reviewed: 15 September 2024
Chris
AustraliaOur original room has no windows (as advertised) but smelled strongly of mould as a result of the heat and the lack of ventilation. We asked to change and we're upgraded at the very reasonable price of 90K rp (~$9AUD/~$6USD). The window room was much better and I have very few complaints about it except that the bathroom could've been a bit cleaner.
The staff were excellent, attending to our needs promptly and efficiently. The breakfast buffet was tasty and the bed was comfy. The pool was nice too.
Stayed in September 2024
Reviewed: 31 August 2024
Renuka
United KingdomThere was nothing to not like!
One of the best hotels we have stayed at best service and staff were very accommodating and friendly, would definitely recommend this to friends and family! Staff were polite and helpful especially Andika (Andy), receptionists and the cleaning team! They were fast at responding back and sorting things out for us! The hotel itself has many different facilities that are perfect for a holiday of adventure and relaxing! Everything was kept clean to the tea! The swimming pool was kept exceptionally clean and the bar services were great! The service of providing complimentary basic necessities was absolutely fantastic as it really helps. The restaurant staff were ever so helpful with providing us with alternatives with many vegetarian options available! Location wise everything was local and nearby within walking distance if not the free shuttle services was always available which helped a lot! Thank you for having us, we appreciate all the helped and support given to us!
Stayed in August 2024
Reviewed: 28 June 2024
Komal
AustraliaBreakfast buffet -not much options for vegetarians though. Just the regular continental with me- Goreng or Nasi- Goreng. Entrance/location of the hotel could have been better, it seemed like the whole area was waiting for a long overdue renovation. Or rather one can even say the buildings around the hotel seemed a bit spooky and deserted as if something has happened there in the past and people has just abandoned the whole area, and never looked back.
Clean and spacious rooms, just in front of the pool. Loved it. Would definitely book it again for our next visit.
Stayed in June 2024
Reviewed: 1 May 2024
Wilson
MalaysiaNormal
Normal
Stayed in March 2024
Reviewed: 8 April 2024
Sukhinder
United KingdomGood choice of breakfast. Good room size
Stayed in April 2024
Reviewed: 7 April 2024
Tejesh
IndiaThe staff are bit laid back, nobody came to pick the luggage even after insisting, an extra bed was asked at the time of booking but it was not provided
Centrally located, just about 15 mins from airport
Stayed in April 2024
Reviewed: 19 January 2024
Tjui
AustraliaBreakfast was same everyday. Asked for morning call but didn’t get it luckily I put alarm too.
The pool won my children hearts
Stayed in December 2023
Reviewed: 6 January 2024
Analyn
PhilippinesThe location is near mall. Only problem is the function of the aircon.. it shuts down by itself after 5mins Aircon needs cleaning
Stayed in January 2024
Reviewed: 31 December 2023
Zahrah
MauritiusBreakfast given was not that great but can always do better. Maybe a renovation of the hotel would be really good as well.
The hotel was close to a lot of food places and shops. It was close to the beach but just the traffic around the area was bad. Overall the hotel was good, and the staff was really polite and nice
Stayed in December 2023
Reviewed: 7 November 2023
Sandeep
IndiaI didn’t like the Main Street location as we have another Indian family living with us in same hotel when we all went out on the Main Street just opposite to hotel reception gate the thieves on bike tried to snatch the gold chain of that family which was scary and not single person helped.
It’s neat and clean and staff is very friendly and supportive although pure vegetarian has to face barriers
Stayed in November 2023
Reviewed: 17 October 2023
Shan
AustraliaLocation a little out of way
Great pool and rooms
Stayed in October 2023
Reviewed: 13 October 2023
Trudie
AustraliaBreakfast had minimal western options, could have been cleaner
Good location, pool bar, friendly staff
Stayed in October 2023
Reviewed: 8 October 2023
James
AustraliaThe hotel is amazing for what we paid per night. The restaurant served up an international menu and the food was great.
Stayed in October 2023
Reviewed: 20 September 2023
Nik
Malaysiachecked in at 10pm, I requested for iron as I need to use it that night to iron my clothes because I need to go out at 2.30am the next day but sadly no iron available at that time. they cant arrange to get it from other room as well 😓
the room is clean and spacious
Stayed in September 2023
Reviewed: 13 September 2023
Carson
Solomon IslandsReception needs to be responsive to guests
Cleanliness
Stayed in September 2023
Reviewed: 31 August 2023
Sotirie
AustraliaGym equipment need to be fixed, the multi gym machine needs instructions and a list of exercises that you can do with that specific machine
room was very good, but no balcony ( minor problem). Breakfast was excellent as i got a special treatment due to dietary restriction and also dinner chef cooked me special food. pool bit cold
Stayed in August 2023
Reviewed: 22 August 2023
Sahana
United Arab EmiratesCleanliness could be better as rooms weren’t cleaned properly
Good location with ease of access to local markets and transportation. Nearby there is mall also.
Stayed in August 2023
Reviewed: 6 August 2023
Curt
NetherlandsThe hotel is old and really needs a overhaul, the rooms are not cleaned well, but if something is not working, they fix it right away.
The staff is really nice and helpful, the rooms are big (the one we had), direct at the pool. Breakfast is simple but sufficient. (I upgraded to a room at the pool)
Stayed in August 2023
Reviewed: 25 July 2023
Gagandeep
AustraliaAll Good
Very nice
Stayed in July 2023
Reviewed: 12 July 2023
Singh
MalaysiaRooms had a kind of smell The breakfast was not good.
The pool was good
Stayed in July 2023
Reviewed: 28 June 2023
Shasha
United StatesI think you guys need to spray the rooms as lot of baby cockroaches has been running around in the room
it was good and staffs were very kind and helpful
Stayed in June 2023
Badajoz, Spain
Athens, Greece
Ternberg, Austria
Ko Mak, Thailand
Kozhikode, India
Langford, Canada
Tbilisi City, Georgia
Xiamen, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content