Jl. Dr. Ide Anak Agung Gde Agung Kav. E 1.2 No 1 and 2, 12950 Jakarta, Indonesia
#35 of 549 hotels in Jakarta
Guests' ChoiceBased on 132 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.7
Facilities
8.6
Staff
9.2
Value for money
8.2
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 August 2024
Mirza
MalaysiaN/a
Location convenience and cleanliness and excellent and caring staff
Stayed in August 2024
Reviewed: 18 June 2024
Vishal
United KingdomKeycards didn't work perfectly in lift and for room door entry
Comfortable room; good mix of TV channels; breakfast was of good quality and range; staff were friendly
Stayed in June 2024
Reviewed: 11 June 2024
Anil
IndiaLocation, homeliness, breakfast, staff which is always at your service
Stayed in June 2024
Reviewed: 25 May 2024
Qumars
AustraliaLocation
Nice room
Stayed in April 2024
Reviewed: 15 May 2024
Tun
Bangladeshroom
Stayed in May 2024
Reviewed: 29 April 2024
Nur
MalaysiaN/A
The classic & luxury decorations of the hotel and also the friendliness of staffs make me and my family feel very welcomed and happy.
Stayed in April 2024
Reviewed: 13 March 2024
Mikko
FinlandPool could have been little bigger
I liked the breakfast, Gym and the room was very comfortable
Stayed in February 2024
Reviewed: 11 February 2024
Mary
PhilippinesThe wifi did not work on my laptop
Staff is cery nice and friendly. Wide selection of breakfast and it tasted good. Room is comfortable and just the right size.
Stayed in February 2024
Reviewed: 29 January 2024
Edmund
MalaysiaBest cheesecake
Stayed in January 2024
Reviewed: 24 January 2024
Dr
IndiaI had intimated during booking that my wife is allergic to onions and garlic and consumes vegetarian food (no egg, fish or meat). I must complement the staff and chefs to be already informed and served her specially made food that was having variety of cuisine and tasted fantastic.
Stayed in January 2024
Reviewed: 7 January 2024
Telly
United StatesAir-conditioned lobby. Room updating. Better food at the Executive Lounge.
Lobby is not comfortable because it is not air-conditioned. Executive lounge food is very poor. Location is not next to shops & restaurants. Other than the 3 items above, everything else was wonderful. The staff were very friendly & helpful. The room was nice & comfortable. Needs updating though, if I am being picky. The buffet breakfast was a huge spread. All in all, we enjoyed our stay in Jakarta with friends.
Stayed in January 2024
Reviewed: 6 January 2024
Viktoras
SwitzerlandThe only minus is the rather unimpressive pool with a terrace. You would expect something nicer for a 5 star hotel
The location and the restaurants in the area. Hotel is very clean and spacious, the upper rooms have a great view. Staff is helpful and breakfast amazing
Stayed in December 2023
Reviewed: 8 December 2023
Shing
MalaysiaTOWEL IS LOOKS TOO OLD.
BED
Stayed in December 2023
Reviewed: 23 October 2023
Wayne
AustraliaThere’s not a lot bars and restaurants in close proximity
The rooms are large and comfortable. The breakfast selection is amazing, the restaurant food and service was great The entire staff were very helpful
Stayed in October 2023
Reviewed: 15 October 2023
Nasser
Saudi Arabia….,..
Every thing .location, staff,security…..el
Stayed in September 2023
Reviewed: 6 October 2023
Lia
AustraliaPool is a little small and could be improved for safety with a little step around or ramp.
Wonderful staff. Great buffet breakfast. Very comfortable beds and great facilities for family.
Stayed in October 2023
Reviewed: 2 October 2023
Lia
AustraliaThe pool can do with some improvements. A step around the wall of the pool would make it safer for younger kids (who are too big for the baby pool section). A bigger pool for lap swimming and warmer water would be nice too.
Excellent customer service! Staff was very attentive, professional, friendly and speak good English. Beds were very comfortable, great restaurants and Amenities. There is indoor kid’s playground in the spa near gym area.
Stayed in October 2023
Reviewed: 12 September 2023
Matthias
ThailandA but outdated interior and furniture feels a bit old. Bed was very hard and on the linen was a black hair from another person.
Good location, lots of restaurants around in walking distance.
Stayed in September 2023
Reviewed: 2 September 2023
Thiago
BrazilExtremely well served! Excellent treatment! Worth the money!
Stayed in September 2023
Reviewed: 22 August 2023
Krystian
SingaporeHotel felt a bit old/dated ?
I liked the room service food options
Stayed in July 2023
Reviewed: 19 August 2023
Gautam
United Arab EmiratesHousekeeping
Breakfast and dinner was amazing. Frontboffice staff was very helpful and welcoming.
Stayed in August 2023
Reviewed: 9 August 2023
Željko
SloveniaFor $250/night I believe breakfast shall be included (my opinion).
Stayed in July 2023
Reviewed: 1 August 2023
Samar
Saudi Arabiabreakfast
Stayed in July 2023
Reviewed: 30 July 2023
Niti
United KingdomExcellent location great rooms friendly staff Great choice of food Fantastic new Indian restaurant with very good staff
Stayed in July 2023
La Carlota, Spain
La Chapelle-sur-Dun, France
Paralia Katerinis, Greece
Landstuhl, Germany
Foiano della Chiana, Italy
Solèminis, Italy
Santa Cristina in Val Gardena, Italy
Barcelona, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content