Jalan Sultan Syarif Kasim No.150, 28141 Pekanbaru, Indonesia
#12 of 37 hotels in Pekanbaru
Guests' ChoiceBased on 49 hotel reviews
7.3Cleanliness
7.1
Comfort
7.4
Location
7.8
Facilities
7.2
Staff
8.0
Value for money
7.5
Free WiFi
5.8
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Showing 1 – 25
Reviewed: 3 June 2024
Rosli
MalaysiaNo shower host in shower room, and water didn't not run smoothly
Stayed in May 2024
Reviewed: 12 January 2024
Khairul
IndonesiaThe shower drainage 🚿 was blocked, and the water goes everywhere during the shower
Clean room with good prices
Stayed in January 2024
Reviewed: 2 January 2024
Azmi
MalaysiaBedding and towel need improvement
Breakfast is good. Location is okay.
Stayed in January 2024
Reviewed: 19 October 2023
Weli
Indonesiacleaness
location strategic and cozy
Stayed in July 2023
Reviewed: 10 September 2023
Long
MalaysiaNo swimming pool
People
Stayed in September 2023
Reviewed: 18 March 2023
Ida
SingaporePillows and mattress smelt musty even after changing the sheets.
Staff were friendly. Food was good.
Stayed in March 2023
Reviewed: 17 January 2023
Jorge
SingaporeOverall cleanliness. Dated. Music band for breakdast over the weekend??? Too loud to let us have a nice conversation. Food was mostly salty.
Refills provided daily. Staff was friendly. Palm seeds were nice
Stayed in January 2023
Reviewed: 14 July 2022
Suhendrik
AustraliaThe bed linen had stains / holes. The bathroom tiles moved and water was coming out from underneith them. The a/c was not cold enough. The sink looked like it was not cleaned properly and had shavings still in it when we checked in. There was a cockroach in the bathroom. The day bed in one pf pur rooms was covered in stains. The foyer on the room floors was not vacuumed and generally appeared dirty and untidy. The dining room staff were not very attentive and did not make sure everything was topped up eg: milk running out. There was a fork woth jam that had fallen onto the floor. This sat on the ground for the entire time we had breakfast which proved the staff were not walking around checking the service area regularily. The hotel has lots of potential but needs a bit of a makeover and some new linen.
I liked the carpet in the bedroom. Appeared to be clean and of high quality. The staff were friendly but nowhere near as friendly as the staff in bali.
Stayed in July 2022
Reviewed: 20 April 2022
Chulifier
IndonesiaDirty
Very quite place
Stayed in April 2022
Reviewed: 27 May 2024
Kamaruddin
MalaysiaRoom quite dirty with dust, toilet leaking, crack tiles
Aircond not fuction very well
Stayed in May 2024
Reviewed: 13 March 2023
Norbert
United StatesNone.
Very friendly staff who helped us with good information. They also organised a special evening for the occasion of valentines day. The food was good as was the the spa.
Stayed in February 2023
Reviewed: 22 February 2023
Markhaini
MalaysiaBreakfast and bed
Stayed in January 2023
Reviewed: 30 December 2022
Murad
SingaporeDirty toilet,fittings
Nothing
Stayed in December 2022
Reviewed: 25 September 2022
Abu
IndonesiaReservation is not correct as per booked, booking.com staff try to call did not solve the issue with property. Property does not have responsibilities to solve the problem with requester.
Good facilities
Stayed in September 2022
Reviewed: 13 July 2022
Agus
IndonesiaAir condition not cool, water heater for the hot water not function well
The room it big , bed comfort
Stayed in July 2022
Reviewed: 10 March 2024
Maya
IndonesiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 25 February 2024
Febri
IndonesiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 6 February 2024
Hamzah
MalaysiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 18 November 2023
Kartinah
MalaysiaThere are no comments available for this review
Stayed in October 2023
Reviewed: 16 September 2023
Azahari
MalaysiaThere are no comments available for this review
Stayed in September 2023
Reviewed: 4 May 2023
Bryan
SingaporeThere are no comments available for this review
Stayed in May 2023
Reviewed: 16 January 2023
Muhammad
IndonesiaThere are no comments available for this review
Stayed in December 2022
Reviewed: 12 January 2023
Wiyana
IndonesiaThere are no comments available for this review
Stayed in January 2023
Reviewed: 25 December 2022
Shabir
CanadaThere are no comments available for this review
Stayed in December 2022
Showing 1 – 25
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