The toilet flush is not functioning properly, the towel hanger is inadequately secured, and the curtain is caugh

The hotel's location offers great convenience, and the staff members are exceptionally friendly. Additionally, the premises are maintained in a clean condition

Stayed in September 2024

location was hard to find for drivers

clean room, family room that was connected

Stayed in September 2024

They don’t have Microwave and kitchen equipment 😔

The location was good.

Stayed in August 2024

The maintenance of the exterior needs taken care of. Inside the room it's quite okay but the exterior of the hotel really need maintenance.

The swimming pool is excellent. Big and not too crowded. We booked a 2 bedroom apartment which was okay. Everything we needed was there. We didnt have breakfast there but there are enough options outdoors.

Stayed in July 2024

Scope for improvement in cleanliness.

Location is good.

Stayed in July 2024

Nothing much

Good breakfast and well maintained rooms

Stayed in April 2024

the room looks very old

the room is spacious enough for family

Stayed in February 2024

Hotel needed a refurb. Fabric of the building had decayed since we were here in 2018. Maintenance programme seemed to have started. Sudpect pandemic has had an adverse impact so inneed of catch ip

Been here before. Knew the hotel, staff and location. Prefer being away from the sea front more authentic

Stayed in October 2023

No alcohol served at the pool bar.

We were staying with two toddlers so enjoyed having a large apartment. Also a good kids swimming pool.

Stayed in October 2023

I think pool need little bit maintenance overall everything is excellent and can you guys please serve coaktails drink 😍

Breakfast was excellent staff so friendly and so polite

Stayed in September 2023

The place is a little rundown and in need of a face lift. However staff were very quick to fix any issues

Staff were amazing, clean comfortable very accomidating

Stayed in December 2022

I think the hotel needs some refurbishment. The bathroom, elevator looks old.

The room is so big and spacious. The location is also very good, near to food stalls and minimarkets. The staffs are responsive and helpful.

Stayed in June 2022

dark.. the light at the outside the room and around the hotel to dark..i hope you fix the light..thank you..

i like the room because its clean..i ever stay at the hotel 2 and a half years ago and the hotel is still clean..nice..i hope the hotel always still like that..still clean and smells good..next time when i visit bali i will stay at this hotel again..

Stayed in July 2022

The Air Conditioner was not so cool even though we set it to the lowest. The Dino Kids play ground was closed due to pandemic.

We like the room, it was so spacious, fit for my family. They clean our room everyday, we really appreciate it. The location was good, near the restaurants and hawkers, and near to the shopping center. The staffs were very helpful although when we checked in and I asked for some help somebody could took our suitcases to the room, the staff just answered that he was alone and couldn't help; but he called the housekeeping to helped us for the suitcases.

Stayed in June 2022

i guess due to pandemic in recent years..the hotel room was a bit under standard..but still understandable

the staff hospitality really means a lot

Stayed in May 2022

TV was outdated and unclear, so we cannot watch it comfortably. AC in the room is also old AC so its not that cooling even though the technician already top up the gas.

Room is spacious and clean to roam around during Nyepi Holiday. Breakfast was ok, most of it are local foods. Staff are nice and attentive.

Stayed in March 2022

Photos definitely show a more updated and clean room. Rooms are in dire need of an update and a deep clean.

Stayed here as we had a late flight out of Bali so just needed a place to let the kids rest. Easy to book and check in.

Stayed in August 2024

The hotel is run down needs renovations. Pool has the swim up bar chairs removed they didn't even bother to patch the floor so multiple missing bricks on the floor you can cut your feet through the pool

Location was good

Stayed in August 2024

the floor at the shower should be easily to move the water into the hole

the room for our family (i think suits for 6 person)

Stayed in July 2024

I am a solo traveler. I traveled to 50 countries. It is difficult to find a place in hotels when staying alone. I am at the 3rd level of booking and I chose Harris hotel because of the common offer. My room was in the basement. I chose a smoking room with a balcony. The balcony was at the back and was filthy, there were insects and lizards. I stayed in 4 or 5 star hotels because I was afraid of insects and lizards. This hotel was the worst hotel. I didn't even take a shower in the room I stayed in. I charged my phone in the garden and left. I paid 712 thousand rupees. My money was wasted.

I didn't like any of them. This hotel is a chain hotel, how can it be 4 stars, but in my opinion it is 0 stars.

Stayed in May 2024

All good, staff also friendly

Stayed in April 2024

The hotel is very old and no proper lighting system and it’s not worth for what we pay

Only staff

Stayed in April 2024

Nil

The staff are friendly, very sweet and polite

Stayed in March 2024

Nothing very bad and dirty very old very bad and small bad not clean bugs

It was the most rubbish room so dirty old furniture ripped lounge and I paid too much for this hotel I payed 908r and in Australia money $89 dollars to much for a rubbish room you should not be paying that much $10 and is to much for the hotel and it smells so bad

Stayed in January 2024