Jalan H.R. Rasuna Said Kav. X-O, Kuningan, 12950 Jakarta, Indonesia
#33 of 549 hotels in Jakarta
Guests' ChoiceBased on 280 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
8.5
Facilities
8.7
Staff
9.4
Value for money
8.4
Free WiFi
9.2
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End of dialog contentReviewed: 27 September 2024
Rajeswary
MalaysiaNothing
The best thing about this hotel are the staff. I had a wonderful few days and I’ll like to mention the staff friendliness and readiness to serve with a smile and they all went above and beyond to ensure I had a great stay. Special mention to Santun and Prihatin. I had a busy schedule and had to have my dinner at the lobby restaurant each night, both Santun and Prihatin were amazing 🩷🩷🩷
Stayed in August 2024
Reviewed: 26 September 2024
Sharinna
Singaporefar from malls
The staff were all polite and helpful.
Stayed in September 2024
Reviewed: 21 September 2024
Gary
United KingdomNothing
The golf simulator!
Stayed in August 2024
Reviewed: 21 September 2024
Roberto
ItalyGym- restaurant- spa -
Stayed in September 2024
Reviewed: 16 September 2024
Doungkamon
ThailandI like everything, only somedays warm water wasn't as warm as expected.
Good view, good atmosphere, good service :)
Stayed in September 2024
Reviewed: 3 September 2024
Lars
SingaporeNothing not to like
Really attentive and kind service from everyone in the hotel. Warm, welcoming and prompt every time. Beautiful spacious room (I got a suite upgrade) well appointed and practical. Only the older bathroom could be improved, but it was clean, functional and spacious. Nice breakfast buffet with huge selection and the Japanese restaurant (via room service) was very nice too.
Stayed in August 2024
Reviewed: 1 September 2024
Vigneswaran
Malaysiaroom lights
excellent
Stayed in August 2024
Reviewed: 1 September 2024
Adriana
PolandNone
Hotel is totally in the city Center. Room was upgraded, very big and clean. Personel was just fantastic, very helpful, kind and nice. Breakfast very tasty and a lot of chioces. Highly recommended !!!
Stayed in August 2024
Reviewed: 13 August 2024
Petr
Czech RepublicNice, cosy, luxury
Stayed in August 2024
Reviewed: 13 August 2024
Dimitrios
GreeceEverything great 👍
Stayed in August 2024
Reviewed: 30 July 2024
Lisa
AustraliaThe Bed was uncomfortable
Everything except the Bed
Stayed in July 2024
Reviewed: 16 July 2024
Scott
United KingdomCost of food and drink was excessive given the local market
Exceptionally clean and well maintained
Stayed in July 2024
Reviewed: 15 July 2024
Mohamed
MalaysiaWater pressure is not high
Best hotel I've stayed in jakarta.
Stayed in July 2024
Reviewed: 11 July 2024
Jana
RussiaA little bit worn out and needs maintenance
Nice big hotel, good breakfast, great helping staff
Stayed in July 2024
Reviewed: 1 July 2024
Maxim
Kyrgyzstangreat team, always available and very helpful, i had few non-standard requests that were fully satisfied (delivery, luggage, communication with locals). highly recommend business lounge. room upgrade was a great surprise for the second stay.
Stayed in June 2024
Reviewed: 24 June 2024
Gerald
GermanyN/A
Very nice staff, very friendly management and beautiful hotel.
Stayed in June 2024
Reviewed: 24 June 2024
Mario
PortugalThe AC was not working perfectly well, but was ok. Pool is very basic with no view.
Got upgraded to a suite which was huge! Staff was very welcoming. Breakfast has millions of options you almost need a bus to go through all the options 😆
Stayed in June 2024
Reviewed: 14 June 2024
Muhammad
United Arab EmiratesUnfortunatelly for 5 star hotel they still use old TV. I expect for modern facility like internet or android TV so the guests can enjoy netflix or even better.
The property overall are good, all the staff are very nice they served us very well.
Stayed in June 2024
Reviewed: 10 May 2024
Tatsuya
JapanHotel upgraded my room to upper class as my rewards staying couple times there.
Stayed in May 2024
Reviewed: 7 May 2024
Karl
United StatesLarge buffet with a wide variety of options
Stayed in April 2024
Reviewed: 5 May 2024
Pankaj
IndiaIn middle of offices; a combination of office / malls / parks etc helps in winding down
Great Gym, good lobby, rooms are spacious
Stayed in May 2024
Reviewed: 2 May 2024
Navin
MalaysiaUnnecessarily kitchen door at Room 17 17 Bathroom sink tap needs realignment as it's too close to the sink and thus wets the outside area when turned on
Excellent
Stayed in April 2024
Reviewed: 17 April 2024
Tatsuya
JapanRoom service. Asked them to pick up dishes but they didn't.
Nice and friendly staffs. Everyone smiles when say hello.
Stayed in April 2024
Reviewed: 18 March 2024
Harpreet
IndiaAll was good.. nothing bad
Good place to stay
Stayed in February 2024
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