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Reviews of Grand Sinar Indah 3 stars

Jl. Padma Utara Legian Tengah, Kuta Bali, 80361 Legian, Indonesia

#83 of 103 hotels in Legian

Guests' Choice

Review score

Based on 355 hotel reviews

6.9

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    8.6

  • Facilities

    6.9

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 18 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Ground Floor Deluxe Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    The basin and table were falling off the wall.

    The location was great.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    I was disappointed that my request for pool access room close to all of my friends was not confirmed.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness was lacking in the assigned room.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Ground Floor Deluxe Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    Lighting in the room was very dim. Breakfast was ordinary. Better to pay a little extra to use restaurant next door.

    Loved location, walking distance to bars, restaurants and plenty of shopping options. Rooms were big and comfortable. Pools were great.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Your only sleeping here so it’s value for money on the location
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 13 nights
    • Submitted via mobile

    The stairs lol

    Location amazing, pool cold and refreshing

    Stayed in June 2024

  • Reviewed: 11 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    Husband said the bed was too hard

    Stayed in June 2024

  • Reviewed: 11 June 2024

    7.0
    Value formoney
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 13 nights

    Room had a bad smell and the fridge was full of food from the previous guest

    location. Friendly staff

    Stayed in May 2024

  • Reviewed: 9 June 2024

    7.0
    Grand Sinar Indah
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    I will say this place is a typical "you get what you pay for" scenario, the price is very reasonable. If you're wanting something a bit fancy this probably isn't the place for you. we did have mould in our room pretty extensive around the aircon. I complained and they moved us to another room as quick as they could, given they were fully booked. Although they did put us in another room that still had a bit of mould it was still much better. Not all rooms have mould as we had a late check out and were moved to an even better room for our last 8 hours before we went home just wish we were in that room the whole time. The breakfast is pretty average but if you're an optimist food is food if you're a pessimist Gojek yourself an acai bowl or maybe stay somewhere else 😂

    The location is great, it has a lot of great and convenient things like a laundry shop just at the front of the hotel super quick return, bike rental out the front, you can get room service from Ollips which is nice. There's a medical clinic just next to the laundry if needed. And you can walk straight through the Melasti hotel across the road onto the beach. And the best thing of all ... they have a spa clinic in the hotel for all your massage needs so really you don't even need to leave your hotel 😂 The staff are very friendly and helpful ! The hotel was nice and quiet too obviously very dependant on the people staying at the time whether you have a rowdy bunch or not

    Stayed in June 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Ground Floor Deluxe Room with Pool Access
    • Stayed 7 nights
    • Submitted via mobile

    There was a moldy smell in the room, and the curtains were moldy. That was the only problem. If this was fixed l would not hesitate to stay here again.

    Nice size rooms, staff were pleasant . I felt safe at all times, and grounds were kept beautifully. Amazing location!

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Great value for money
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 13 nights

    Breakfast wasn't the best but the eggs were edible. We found ourselves going out for coffee because the Balinese coffee is extremely strong.

    The property has 2 beautiful pools. The rooms are cleaned daily and are quiet. It is an older style building so no lifts only stairs. It was exceptional value for the money.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Very restful, some locals that use the hotel are abit noisy.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 28 nights

    Very happy with facilities supplied.

    Pool was exceptionally clean, the upstairs room has issues with water pressure. Very good location in Legian. Generally good for value. Very handy DR clinic at frount. Would recommend.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Ground Floor Deluxe Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    I stayed in march and again last week 2 different room same problem in bathroom with the sink

    The location and the ground floor room with pool access

    Stayed in May 2024

  • Reviewed: 1 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Like all

    Great hotel Rooms very clean Staff always ready to help what i need

    Stayed in May 2024

  • Reviewed: 25 April 2024

    8.0
    Definitely money for value will stay again
    • Leisure trip
    • Couple
    • Ground Floor Deluxe Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    Location was great everything you need in that area close to beach

    Stayed in April 2024

  • Reviewed: 15 April 2024

    6.0
    Good Value stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    Breakfast was average. Local tourists were noisey General clealiness poor and hotel in need of repair.

    Room was nice but could be cleaner.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Very Nice Hotel.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Sadly the Wi-Fi lets the place down; it is very erratic.

    The area, and the environment around the hotel are good. There are restaurants and bars and it is not far from the the sea. The pool is great and the staff are friendly and helpful. The room is comfortable even though it it is a little dated.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    Would definitely come back again
    • Leisure trip
    • Solo traveller
    • Ground Floor Deluxe Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    Hot water in shower was never hot enough even after ‘fixed’

    Location Friendly staff Great pools

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    Great location, grounds and staff.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Location and grounds were great. Rooms basic but beds very comfortable. Fantastic value for money.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    cheap good for price but cleaning should not be a thing about money
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 6 nights

    thick dust and dirt build up around shower and tiles on floors

    its not expensive i've stayed a few times good matress,pool staff friendly and try to help but the clenliness could be very much improved

    Stayed in March 2024

  • Reviewed: 8 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 7 nights

    Downstairs rooms were mouldy with rising damp. A bit of a hike to the beach.

    Pools were nice and hotel spa/massage was excellent.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    We enjoyed our stay for 9 days, staff very friendly and met some nice people, was close to beach
    • Leisure trip
    • Couple
    • Ground Floor Deluxe Room with Pool Access
    • Stayed 9 nights
    • Submitted via mobile

    Breakfast was just ok, eggs was good but the watered down juice/ cordial was warm and not nice. Would of been nice to have more than one umbrella around the pool as it was so hot so could sit in chairs plus would of been nice to have some shade over part of the pool as both pools was in direct sunlight all day .

    The staff was lovely, the room was big enough, shower was hot and the room was very quiet. Pool was great

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Was good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    The cleanliness, even when we requested the room.to.be cleaned it was basically just making the bed and fresh towels, nothing was wiped down or balcony cleaned

    The staff there are amazing

    Stayed in February 2024

  • Reviewed: 15 February 2024

    6.0
    It was fine
    • Leisure trip
    • Solo traveller
    • Ground Floor Deluxe Room with Pool Access
    • Stayed 9 nights

    room was a little run down & could do with a big spring clean & freshen up,However it was fine for me being a single male traveller

    Service & friendliness of staff was lovely

    Stayed in February 2024

  • Reviewed: 14 February 2024

    7.0
    Budget friendly... but....
    • Leisure trip
    • Solo traveller
    • Ground Floor Deluxe Room with Pool Access
    • Stayed 8 nights
    • Submitted via mobile

    The hotel rooms are lacking maintenance. First night after getting into the room the tv did not work and neither did the telephone in the room. Msged on whatsapp the next morning and they sent maintenance to come and fix, this was prompt and it took less than 10mins to do. This could have een checked before i arrived. Dirty walls, mattress that is old and dents in the middle. The sink/basin in the bathroom was essentially hanging by a thread and was hanging skew. The wooden ottoman has wood peeling off the chair. No bottled drinking water is provided at all, and you aren't told this when making a booking. I was told this when i checked in after midnight. And told as an afterthought, I can go across the road. No safe in the room to store valuable items like your passport and electronics. This is an imperative for all travellers, this should be noted as an important piece of information on booking.com as this is a make or break situation for me. I felt very uncomfortable leaving my valuables and passport in my room, knowing cleaning staff would be in and out of my room. I've never needed to check for a safe on my travels because it's always been a part of the requirements. Only a few days in did I realize I had to ask for a towel for the pool. This is not provided or told to you when booking in. There is no info on this in the room itself either.

    The hotel is in a good spot, lots of shopping and restaurants nearby. Grounds of the hotel are clean and maintained. All staff are very nice when approached with questions or when calling on the room phone. The laundry at the corner is cheap and does a good job.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    Hotel is for local Asians on holidays
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Busloads of locals who stay at this hotel frequently were continuously being extremely noisy with kids running around late at night, yelling, scraping of furniture in the very early and late hours at night. The locals that stay here have absolutely no regard for other travellers. I would not recommend staying here if you want to get sleep

    Value for money

    Stayed in February 2024

Showing 1 – 25

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