Jalan Kartika Plaza No. 92, 80361 Kuta, Indonesia
#123 of 191 hotels in Kuta
Guests' ChoiceBased on 449 hotel reviews
7.2Cleanliness
7.6
Comfort
7.6
Location
8.5
Facilities
7.4
Staff
8.4
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 3 June 2024
Joerg
GermanyBreakfast
It was only one night … so … I can not tell you more … Thanks
Stayed in May 2024
Reviewed: 23 May 2024
Rudy
Indonesiathe view
The service is very good staff are very polite
Stayed in May 2024
Reviewed: 17 May 2024
Ravindra
IndiaRooms are clean and good. But the reception area need to be reworked on as it will be the first impression when someone check-in hotel.
Room was clean and the swimming pool was well maintained. Recommended for small families. Break fast was exceptional.
Stayed in May 2024
Reviewed: 2 May 2024
Rahil
IndiaThey charge for each and everything, even for small things.
Location
Stayed in April 2024
Reviewed: 29 April 2024
Andrew
AustraliaBad air con room smelled mouldy
Close to airport
Stayed in April 2024
Reviewed: 25 April 2024
Aisha
United StatesRoom had a musty smell at night, lobby music could also be heard in the room throughout the night, kids running around/slamming doors, water initially smelled weird when opening shower knobs, no bidet in shower
Close to airport, affordable rates, friendly reception staff (Bisma was nice!) and helpful parking staff - salon is inside hotel and convenient - great if you’re on a budget - we stayed for just one night to catch our flight the next morning
Stayed in April 2024
Reviewed: 2 April 2024
Willy
NetherlandsEverything was okay.
Good breakfast, close to the airport, good working airconditioning on our rooms. Staff was helpfull
Stayed in March 2024
Reviewed: 11 March 2024
Paul
AustraliaNeeds an update. Got read a list of rules about keys and costs, I really wasn't listening.
Cheap , close to airport. Just used as a base close to airport for the late flight. Have a shower, get the laundry done, etc.
Stayed in March 2024
Reviewed: 10 March 2024
Syarifah
MalaysiaThe TV need some fixing eventhough we dont really spend time watching it. And the aircond was quite weak at times.
The location was strategic. The room was clean with adequate facilities. The service is good and the staff were helpful. Not to mention the view from the room was superb!
Stayed in March 2024
Reviewed: 1 March 2024
Yoga
GermanyAirport shuttle doesn’t available at all time.
Stayed in February 2024
Reviewed: 20 January 2024
Aiyaaz
AustraliaLocation
Customer service was below par. Had to take my own luggage to the room and when exiting out . We had to ask to change the bed sheets as it was dirty. I travel a lot and this hotel don’t rate highly on my list and I don’t think I will stay there again .
Stayed in January 2024
Reviewed: 20 January 2024
Jun
ChinaAC is not working very well
Stayed in January 2024
Reviewed: 12 January 2024
Lusitania
East Timortraffic is congested
its in the central of Kartika Plaza street
Stayed in January 2024
Reviewed: 23 December 2023
Declan
Australia‘Garden or pool view’ was a view of an apparment building and a vacant block with weeds. Air conditioner was a very loud and inefficient vent system. Window also didn’t open so keeping the room cool was a big issue.
Good location and fair price. Staff was polite.
Stayed in December 2023
Reviewed: 10 December 2023
Lucy
AustraliaI enjoyed the room service and hospitality of the staff. The location was great and everyone was very helpful.
Stayed in December 2023
Reviewed: 11 November 2023
Currencyen
Malaysia1. Aircon is not cold at all even though temperature has been set to the lowest/coldest setting. It was so warm, we were sweating 2. No face towel in the room 3. Body shampoo smells bad 4. Bathroom drainage is very bad. The whole bathroom floor is flooded everytime we shower 5. No bidet in bathroom
Location is good. Lots of food nearby.
Stayed in November 2023
Reviewed: 27 October 2023
David
IndonesiaDidn’t respond to my request for a car space or late checkout prior to our arrival - ultimately needed to pay to stay a few hours longer
They upgraded us as our room was not available at check in toime
Stayed in October 2023
Reviewed: 24 October 2023
Jegathesan
MalaysiaN/A
Hotel location is strategically located in Kuta t Airport and key tourist sites within Kuta and nearby places.
Stayed in October 2023
Reviewed: 14 October 2023
Jegathesan
Malaysia-
Strategic location to many interesting places in Kuta
Stayed in October 2023
Reviewed: 11 October 2023
Aditya
IndonesiaAC from number 1110 it was straight to the head and body. And the model is without remote (it is wall-adjuster model). The water from shower had a bad smell. The breakfast menu for 9nights is almost the same (fried rice, porridge, watermelon, jams), not to much variations.
The facilities (pool) and the location
Stayed in October 2023
Reviewed: 15 September 2023
Josefina
IndonesiaI got charge after Check out 4 hours. When I checked out all was good and no issue and I even confirmed with the reception before I kept my bagage few hours in there (we have late flight and check out was 12pm) and then when I came back to grab my bagage they charged me for stain on their pillow (I dont want to argue with them so I just paid it )also we lost jacket that we kept on the top of the bag but then the staff just ignored us and then pretended they were looking for it. It was not really good experience though
The room and food was nice
Stayed in September 2023
Reviewed: 14 September 2023
Carolyn
AustraliaThey don’t do all the activities like cooking with the chef and learning to make cocktails like they used too back before Covid.
Clean and helpful staff. Close to Lippo mall
Stayed in September 2023
Reviewed: 9 September 2023
Rochelle
New ZealandN/a
It was well priced and location was good for me for 1 night close to airport and beach
Stayed in September 2023
Reviewed: 2 September 2023
Dee
AustraliaIt was ok for one night only but it should have been cheaper. It’s run down and needs a deep clean especially the bathroom. I was in a room with no balcony so my room was musty with no fresh air. Most staff were nice and friendly but there was a couple who were not.
The location, close to the airport which was the purpose of my one night stay
Stayed in August 2023
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