No.54 Jalan Raya Puncak Gadog, 43253 Puncak, Indonesia
#2 of 48 hotels in Puncak
Guests' ChoiceBased on 136 hotel reviews
8.5Cleanliness
8.8
Comfort
9.0
Location
8.8
Facilities
8.8
Staff
9.0
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 23 June 2024
Zahra
BahrainDirty, not clean. There is no outdoor playground for kids There is no proper furniture in the room, such as no table
Location near Raja outlet and chocolate factory 4 minutes by car
Stayed in June 2024
Reviewed: 23 June 2024
Ibrahem
Saudi ArabiaVery busy elevator maybe take 20 minutes going to rooftop to get breakfast I get Executive suite should it have breakfast with it but i having to buy more
Good location
Stayed in June 2024
Reviewed: 11 June 2024
Hussam
Saudi ArabiaNothing
Everything
Stayed in June 2024
Reviewed: 8 June 2024
عبدالله
Saudi ArabiaThe insulation in the hotel is weak. You always hear sounds that wake you up from sleep. Also, the bathroom needs a safety review due to the different heights of the tiles. In addition to that, the smart communication system sometimes becomes stupid ☹️ but to be honest, the staff’s behavior was nice.
Stayed in June 2024
Reviewed: 29 April 2024
Tanu
IndonesiaVery thin walls. Disturbed rest through the night
New & stylish
Stayed in April 2024
Reviewed: 16 April 2024
Anil
IndonesiaExpand the food variety for better dinning experience
Breathtaking views of the mountains/Landscape…friendly and helpful staff…
Stayed in April 2024
Reviewed: 5 February 2024
Lani
AustraliaNothing. Maybe the traffic to go here.
We love everything in this place! Nice grand breakfast with magnificent view (you have to come early to get the best seat). Great pool for kids and plenty of space for families to sit on the grass. We’d love to come back!
Stayed in December 2023
Reviewed: 1 February 2024
Jeeper11
OmanPerfect
Perfect view Beautiful looby Wonderful room Best hotel in punck
Stayed in January 2024
Reviewed: 8 January 2024
Almehthel
Saudi Arabiathere's no sound proof I could hear the room next to me
everything
Stayed in January 2024
Reviewed: 24 December 2023
Oktawidya
Indonesiasmall kids corner.. hopefully they’ll build more kids playgrounds / facilities..
newly built building.. they have spacious room, delicious breakfast, warm pool..
Stayed in December 2023
Reviewed: 21 December 2023
Razi
IndonesiaThe breakfast was exceptional. Really enjoyed during my stay with my wife.
Stayed in December 2023
Reviewed: 8 December 2023
Withy
IndonesiaThe breakfast time is so full and we got moved to another floor with less than 25 seat
The view, the facilities is wonderful!
Stayed in November 2023
Reviewed: 2 November 2023
Riyadh
Saudi ArabiaStaff needs more training for hospitality. We asked for an extra bed and we already agreed on an extra charge but it was not processed which confused the housekeeping. There were renovations at the hotel which was noisy in the hotel all day long and extended to midnight.
Food and Restaurant are amazing. The gardens are well-groomed.
Stayed in November 2023
Reviewed: 25 October 2023
Khalehd
Saudi Arabianoises sometimes
Availability of the elevator, clean , easy to reach outside, breakfast excellent variety the place is amazing with dreaming sight . I recommend it.
Stayed in October 2023
Reviewed: 18 October 2023
Mohammed
OmanNothing
Very good
Stayed in October 2023
Reviewed: 9 October 2023
Reva
QatarI was a bit disappointed with the housekeeping staff, i stayed for 2 nights in family executive suite room or something like that, i paid for 3-4milion++ per night but the HK staff didnt clean my room properly, so i had to call the receptionist to get my room done twice. Also maybe the staff can take care of their hygiene, especially body odor
The location is very good in the main road, facilities are good, the place are clean, staff are friendly and so helpful . The duty manager was really amazing, he helped us to change the room and gave us welcome fruits and snacks in our room
Stayed in October 2023
Reviewed: 9 October 2023
Cantiq
IndonesiaGood
Good
Stayed in October 2023
Reviewed: 14 September 2023
Marcella
IndonesiaBed so comfortable, amazing view
Stayed in September 2023
Reviewed: 5 September 2023
Dinna
IndonesiaThe wall is thin, but it didn't bother us too much.
The breakfast, the staff, the pool, TV programs selections and the garden.
Stayed in September 2023
Reviewed: 26 August 2023
Waleed
Saudi ArabiaEverything is great.
I like everything, place, clean, food, stuff, gym, swimming pool.
Stayed in August 2023
Reviewed: 19 August 2023
Mita
IndonesiaThe room design is too standard for a 5 stars, and the room wall is too thin we can hear people walk on the alley of our room.
I like the service and facilites
Stayed in August 2023
Reviewed: 1 August 2023
Hizki
IndonesiaRestaurant disign concept
Ambiance
Stayed in July 2023
Reviewed: 27 July 2023
Shivan
IndonesiaEverything was good, except for the loud noise due to construction work. But they stopped it every time we complained. After few hours it started again :-(
Superb view of the mountains from the room, pool and resto. Beds were comfy. Breakfast was just ok, nothing special. Friendly and helpful staff.
Stayed in July 2023
Reviewed: 23 July 2023
Khalid
Saudi ArabiaInternet connection loosing in general area
View, clean, breakfast, location
Stayed in July 2023
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