n/a

Great

Stayed in October 2024

Self parking is very tight to enter , but the hotel provides free valet so this moot the issue

The staff were always very helpful and friendly, made you feel welcomed. The hotel is very well maintained and always fresh

Stayed in September 2024

Don't remember anything

everything was a very good

Stayed in July 2024

Clean and great stuff . Also grat playground for kids

Stayed in July 2024

Location, food

Stayed in July 2024

The stuff were very helpful and the hotel is super clean I enjoyed my stay

Stayed in April 2024

No complaints

A cosy, elegant hotel with an Indonesian clientele, a welcome change from soulless international hotels. Perfectly organized, with a warm welcome and attentive service, a copious local breakfast offering a wide choice, and impeccable service. Comfortable rooms in a warm, classic style.

Stayed in June 2024

After all, i feel like they need an upgrade especially the bathroom and with the coming of other 5* hotels in the neighborhood of South Jakarta. With relatively same room price, I’d now choose to stay in Intercontinental Pondok Indah. When I stayed in Gran Mahakam yesterday , it was more like a coincidence because Intercontinental and Sheraton were full but after my stay I knew it was just for a nostalgia.

Everything but the bathroom :-) I’d been staying here in the past whenever I’m in Jakarta and I always feel at home. One of the nicest hotels you’ll encounter in Jakarta. Close to Blok M Plaza, public transportation, street food to nice restaurants but still quite at night. it’s the perfect location indeed. Breakfast buffet every morning is a feast. Every staff is very welcoming and helpful. The pool is extremely beautiful at night!!

Stayed in May 2024

As it is located south of Jakarta, it took quite long time to get to the city centre.

The staff were very kind and helpful. Bed was very comfortable.

Stayed in May 2024

Fantastic

Stayed in April 2024

Comfortable bed Breakfast s spread Helpful staff

Stayed in April 2024

the swiming pool is a bit small, and it was closed for many days

very friendly staff. Location is good and the food is excellent

Stayed in March 2024

Room is a little small and very busy traffic

We have many great dishes especially fresh fruits at breakfast. Location is good. Very beautiful decorations inside.

Stayed in April 2024

Nothing really

The closest to the historic city centre. Amazing staff

Stayed in March 2024

If you are a light sleeper ask for a room not facing the street, otherwise it can be noisy.

Very nice personell and clean rooms. Breakfast offers a wide variety.

Stayed in February 2024

All the staff is super friendly The location is awesome The room is opulent

Stayed in January 2024

None

You can directly go to the room from the car park without going through the lobby. Staff were super polite and friendly. Room is big enough for a couple, bed was very comfy. Centrally located, close to restaurants, easy to get public transports.

Stayed in January 2024

The bathroom was small and I could put myself under the shower

The staff and the service

Stayed in December 2023

The buffet is too expensive

Very courteous and friendly staff. Excellent location

Stayed in December 2023

The noise at the early hours outside. Small motorcycles with the silencers out. They sound pathetic but so loud. Try not to get a room facing the front of the building.

Nice hotel and room, clean and excellent bedding. Very helpful staff.

Stayed in December 2023

Covid is behind us. Staff should not be forced to wear masks anymore by the management. Makes it very impersonal.

Everything is good at this hotel.

Stayed in November 2023

Everything at this hotel is great....rooms are nice... staff is great, location very good. The only thing I dont like is that all the staff still wearing a mask. This makes contact with these nice people very unpersonal. Covid is over!

Stayed in November 2023

Nothing to report or to notice in this field.

I definitely enjoyed yet another stay in Hotel Gran Mahakam, for me the place to go to when I am in Jakarata. The service of the personel is beyond expectations, this made my stay to be very comfortable.

Stayed in November 2023

There are only two elevators from the lobby to the rooms, so waiting time could be frustrating especially when there are events taking place at the ballroom located on the 2nd floor (on most weekends). Noises from outside (at night) could disrupt your peaceful sleep, especially if your room is facing the roadside. For light sleepers, you might want to consider getting the room facing the back of the hotel for quieter ambience. The hotel used to put welcome fruits in the room with a welcome note, but they no longer do so. These little things make a difference, especially to returning guests.

Gran Mahakam has always been my preferred hotel whenever I am in Jakarta since the past 20 years. I must say the hotel management has done a great job keeping the premise in an exquisite condition as long as I could remember. The breakfast spread although not extensive, has always been excellent. Staff was attentive and always helpful, and the strategic location with close proximity to Plaza Blok M and MRT makes it convenient to move around. I always take advantage to have my regular morning run at the park near the hotel (which I don't get to do if I stay at other city hotels). The gym is located at P1, albeit small but good enough for a quick workout. There is also this superb eatery called Ayam Bakar Ganthari which serves superb grilled chicken with rice, a mere 200m away from the hotel (must try).

Stayed in November 2023