Jl. Yos Sudarso No. 1, Genteng, 60271 Surabaya, Indonesia
#113 of 161 hotels in Surabaya
Guests' ChoiceBased on 55 hotel reviews
6.2Cleanliness
6.2
Comfort
6.3
Location
8.3
Facilities
6.3
Staff
7.7
Value for money
6.7
Free WiFi
6.6
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Showing 1 – 25
Reviewed: 3 July 2024
Aprilia
IndonesiaThe room cleaningness and the facility inside the room very minimum not the same with their listed facility
The location is in the central of city so easy to go everywhere u need
Stayed in May 2024
Reviewed: 19 May 2024
Halim
IndonesiaThe air was so smell and air conditioning not working all night long ...i try to complain to housekeeping but no response....sadly there is no tolerance check out time due to we were from far city awaiting our client to pick up ....
The location nearby to downtown and shopping arcade...bf also quite variety javanese and western food
Stayed in May 2024
Reviewed: 2 May 2024
Halim
Indonesiathe air so humid, the room not so clean and also insect and bugs in the closet
The tile and ornament was so authentic and quite oldies
Stayed in May 2024
Reviewed: 22 September 2024
Zhijie
Hong KongSorry to say that but this is one of the worst hotels I have stayed in. 1, Extremely shabby facilities. Smells and looks older than 20 years that has never gotten any innovated or replaced. Rusted water taps, falling wallpaper, yellowed sheets. 2, Hygiene was terrible. Saw 2 cockroaches in my room!! Spider webs in the corner. 3, Breakfast included but when we arrive at 9:35 food was gone 80% and not refilled. Gave up and checked out directly instead It was a last minute booking so I didn't check carefully the online reviews but the 4 star Bookings gave this hotel is very misleading. Not even close to a 3 star.
Stayed in September 2024
Reviewed: 7 June 2024
Zhe
ChinaMoldy, Dirty, bad, Very old facilities! Hell to escape!! Bedsheets are dark and towels are yellow AC is noisy, nothing could be touched in the whole room. We changed to another hotel immediately No more night, no more minute in it Worst hotel in the world!
None!
Stayed in June 2024
Reviewed: 5 June 2024
Cheow
SingaporeOld, dirty, yellowish linen. Room and bathroom are very old and bad. Restaurant is bad. Super difficult to get a bucket of ice direct from restaurant, the staff wanted to charge Rp 25,000 for the ice cube.
Location
Stayed in June 2024
Reviewed: 5 May 2024
Dedi
IndonesiaIt is a very old hotel. Need lots of renovation… the smell of the lobby is terrible
The staffs are very nice and helpfull. Great location
Stayed in May 2024
Reviewed: 2 May 2024
Aziz
United KingdomNothing
Exceptional
Stayed in May 2024
Reviewed: 8 April 2024
Eko
AustraliaEverything Dont like it
Property old n dirty
Stayed in April 2024
Reviewed: 14 March 2024
Aziz
United KingdomNone
EVERYTHING
Stayed in March 2024
Reviewed: 12 January 2024
Aprilia
IndonesiaIn the middle of city near and easy to access everywhere
Stayed in October 2023
Reviewed: 31 December 2023
Diyah
IndonesiaThe WC was not really clean. Wondering why there were still hotel staffs with no uniform around the restaurant. The lobby actually was so stunning but less cozy sofa.
Recommended for staycation in town. Due to your strategic location to several parks and malls, also a legendary restaurant. The breakfast especially Chicken Soto was so delicious.
Stayed in December 2023
Reviewed: 15 December 2023
Aziz
IndonesiaComfy
Stayed in December 2023
Reviewed: 9 November 2023
Amer
Thailandفندق رائع ونظيف
Stayed in November 2023
Reviewed: 29 October 2023
Nazri
IndonesiaGreat
Great
Stayed in October 2023
Reviewed: 10 October 2023
Mogana
MalaysiaI regret to report that I suffered from food poisoning after having the hotel breakfast. Hotel breakfast need improvement.
Stayed in October 2023
Reviewed: 16 May 2023
Geoffrey
AustraliaPlace looked run down & neglected. Breakfast well below average. Staff ok but not helpful.
Nothing much
Stayed in May 2023
Reviewed: 6 May 2023
Aziz
IndonesiaDogs' Existance
Breakfast Foods
Stayed in May 2023
Reviewed: 26 April 2023
E
New ZealandThe building maintenance and cleanliness need improvement. The water turned brown in the early morning and took hours to get clean water - only for the cold one, the hot water still brown by the time I checked out. Bathroom and the room itself has mold. The bathtub seemed old and stained. The wallpaper was torn and moldy. Definitely not a 4 stars hotel-like.
The staff were friendly, the lift was fast despite an old building, and the hotel located at prime area which are the only thing good.
Stayed in April 2023
Reviewed: 28 January 2023
Scott
AustraliaThe smell of stable stale cigarette smoke everywhere, hallways and rooms
Nothing
Stayed in January 2023
Reviewed: 19 April 2022
Lim
IndonesiaBed linen was dirty dan itchy. Must be alot of bed bugs
Breakfast need improvement especially egg stations. Missing ingridients for ommelete
Stayed in April 2022
Reviewed: 17 April 2022
Wanda
IndonesiaThe hotel is outdated
Location is good
Stayed in April 2022
Reviewed: 17 April 2022
Sarah
Indonesiathe water is not clear, the water colour is yellow.
the breakfast is good, strategic location.
Stayed in April 2022
Reviewed: 27 February 2022
Ms
IndonesiaWater coming out from faucet is dirty. Bathtub is leaking and looks old Room itself looks old No cable channel Very limited food available for breakfast No rags in the room.
Location, close to Plaza Surabaya. Nice staff
Stayed in February 2022
Showing 1 – 25
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