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  5. Reviews of AYANA Midplaza JAKARTA

Reviews of AYANA Midplaza JAKARTA 5 stars

Jalan Jend Sudirman Kav 10-11, 10220 Jakarta, Indonesia

#24 of 548 hotels in Jakarta

Guests' Choice

Review score

Based on 111 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    8.9

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 9 November 2024

    10
    Recommended
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Had an amazing experience at Ayana

    Stayed in November 2024

  • Reviewed: 9 November 2024

    10
    Excellent service and very comfortable
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything.

    Amazing hotel, fully recommended!

    Stayed in November 2024

  • Reviewed: 17 September 2024

    9.0
    Great !
    • Business trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location

    Staff..great breakfast..spa .. clean room..

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Premier Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Large, beautifully decorated, clean rooms. Great pool, great food, great staff.

    Stayed in June 2024

  • Reviewed: 29 May 2024

    10
    I like to stay in this hotel next time
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All I like

    Very good hotel from staff to restaurant to all service and rooms really very good hotel

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    5 stars as it expected to be
    • Leisure trip
    • Couple
    • Premier Double or Twin Room
    • Stayed 1 night

    Very good location, nice terrace restaurant, exceptional breakfast

    Stayed in May 2024

  • Reviewed: 17 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier Double or Twin Room
    • Stayed 2 nights

    non

    all good

    Stayed in February 2024

  • Reviewed: 26 January 2024

    10
    Amazing hotel, great location
    • Business trip
    • Solo traveller
    • Premier Double or Twin Room
    • Stayed 5 nights

    Location

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Double or Twin Room
    • Stayed 1 night

    NEGATIVES -- This has absolutely NOTHING to do with the hotel As I said above regarding taxis, I am just traumatized by Indonesian taxis, except MyBlueBird. :-( I had two incidents with the taxi mafia: Lombok Airport and PadangBai in Bali. Corruption in Indonesia is huge. Even airport/airline workers, cops, and military officers are participating in the taxi mafia. Therefore why I am always super suspicious with every ride. I seriously wish that Uber was available in Indonesia. My Canadian friend was tricked by an airline employee telling he she needed a taxi to go to a terminal. She was recording everything. When she uploaded the video and we saw it, we realized that she could have been kidnapped. The airline worker informed her wrong on purpose so she would take a taxi and pay $20. Scary! And she is a solo traveler. TIP: When you travel from the airport to the hotel, you have to pay a toll. Ask the driver for the toll receipt.

    Hubby and I only stayed a night here so we could catch our early flight to Qatar. I want to really send a huge shout out the the beautiful female employee who helped me figure out the Gojek billing. I was so traumatized and overwhelmed by taxi mafia in Lombok (Lombok airport) and Bali (Padangbai Port). The gorgeous young sister helped me by contacting the Gojek taxi driver. Check-in was smooth. The room was clean and very tidy. The swimming pool is amazing. Let's not even talk about the Jambiani restaurant.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    10
    Highly
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything’s in this hotel in fantastic

    Stayed in November 2023

  • Reviewed: 12 January 2024

    9.0
    Nice hotel
    • Leisure trip
    • Family with young children
    • Premier Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Illustrations of topless women in the bathrooms, they were inappropriate and unnecessary, especially we were travelling with young children.

    The bed was comfortable, the breakfast buffet had expansive selections. Kids club had many activities.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    9.0
    Great hotel in CBD area with good restaurants
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    slow checkout process

    location, hospitality, food, room

    Stayed in December 2023

  • Reviewed: 12 December 2023

    9.0
    Excellent spot to camp out and get business done.
    • Business trip
    • Solo traveller
    • Premier Double or Twin Room
    • Stayed 1 night

    I couldn't get the spa appointment I wanted

    The pool

    Stayed in November 2023

  • Reviewed: 7 December 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Premier Double or Twin Room
    • Stayed 3 nights

    Very good and many choices for the breakfast. It was so delicious. Highly recommendation

    Stayed in October 2023

  • Reviewed: 14 November 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Premier Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing i can think of

    Excellent location, beautiful hotel, excellent service, super friendly staff. I had a truly wonderful experience.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    10
    Jakarta my favorite
    • Business trip
    • Solo traveller
    • Premier Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    none

    Indonesian taste in a room, lobby and restaurant. High hospitality with smile. Breakfast is very delicious and many kind of food.

    Stayed in November 2023

  • Reviewed: 22 October 2023

    9.0
    Very comfortable and will come again
    • Leisure trip
    • Couple
    • Studio Executive Suite
    • Stayed 3 nights

    The pool

    The food

    Stayed in August 2023

  • Reviewed: 20 October 2023

    10
    Good value for money for a restful transit
    • Business trip
    • Family with young children
    • Premier Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was a big wedding party at the hotel when we stayed and although it was not an issue with it being very busy, it was inconvenient that we had no access to the jimbaran garden. It meant that if you didn't want to sit in your room, you had to stay in the lobby part which was very congested with all the wedding guests. The pool towels are in need of changing, all discoloured and tired looking it really let's down the place. Late check out options would have been welcomed as an international guest with 17+hours onwards travel we would have appreciated the gesture. Also, the room size was a bit of a squeeze, we had the executive twin room yet there was space only for one suitcase to be opened. One armchair...it's little attentions like this that took away from the experience.

    Very comfortable executive suite. The hotel accommodated our party of 4 with the requested adjoining rooms which made all the difference for us. The pool and spa and breakfast were really good. We all loved the selection and quality of food at breakfast. The staff were all helpful and always smiling. The bathroom situation was also very nice with options for both shower and bath. The location was very nice as was the views from the hotel. Lobby was clean and lively.

    Stayed in September 2023

  • Reviewed: 19 October 2023

    10
    Great hotel with great location, modern facilities, comfortable and friendly staffs!
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    Slow and took long time to get taxi. Staff knowledges of local availability or touring. When ask for something like half-day tour, one day tour, there was no information helped.

    All are well setup, clean, all kinds of food in nice indoor-outdoor restaurant, romantic, bar with nice circle design, comfort seats, pool available for adults and kids. Friendly staffs. Great stay!

    Stayed in October 2023

  • Reviewed: 12 October 2023

    9.0
    Ayana is always my first choice for staying. I quite often stay at Ayana because it’s comfortable
    • Leisure trip
    • Couple
    • Premier Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Don’t have proper smoking area

    Location and its facilities

    Stayed in August 2023

  • Reviewed: 16 September 2023

    9.0
    Most beautiful lobby lounge yet
    • Leisure trip
    • Family with young children
    • Premier Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Limited restaurant options in the hotel proper but few good collaborating restaurants at the basement (we liked the Japanese place)

    The most beautiful lobby lounge area of any 5* hotel in Jakarta. Everything else was within expectations of a hotel of this category. We loved and appreciated the weekend activities for kids.

    Stayed in July 2023

  • Reviewed: 28 August 2023

    10
    Great hotel with complete facilities & delicious breakfast
    • Leisure trip
    • Family with young children
    • Premier Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    - nothing I didn’t like

    - huge outdoor swimming pool - fitness centre - tennis court - huge breakfast selection

    Stayed in August 2023

  • Reviewed: 11 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premier Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    - The helpful staff - The size and equipment of the room - The super restaurant with its very friendly staff - A very nice and super hotel in the heart of beautiful Jakarta

    Stayed in July 2023

  • Reviewed: 10 July 2023

    9.0
    a perfect staycation
    • Leisure trip
    • Family with young children
    • Premier Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Located in a very strategic location. The room is very comfortable and the breakfast is outstanding! We also had a plate of delicious welcoming chocolate. It was a pleasant staycation for us.

    Stayed in July 2023

Showing 1 – 25

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