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Reviews of Standard Apartment by Hi5 - Chainbridge

1051 Budapest, 11 Dorottya utca, Hungary

#4097 of 4,354 Holiday rentals in Budapest

Guests' Choice

Review score

Based on 36 apartment reviews

6.3

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.6

  • Location

    9.2

  • Facilities

    6.6

  • Staff

    7.1

  • Value for money

    7.0

  • Free WiFi

    5.6

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Showing 1 – 25

  • Reviewed: 1 January 2023

    5.0
    good apartment near from everything
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    the blankets are too small the room is very cold

    the apartment is very cozy and too near to the city center

    Stayed in December 2022

  • Reviewed: 3 April 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The hot water dissapear quicklly

    Nice Room with an excellent location

    Stayed in April 2022

  • Reviewed: 15 March 2022

    5.0
    Passable
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    good property but was very cold

    Stayed in March 2022

  • Reviewed: 18 November 2021

    6.0
    Great location but unclean apartments with basic facilities
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Bedding was very dirty with white stains on the bedding - yuck. Shower is very old and dirty, and the drains need to be unplugged as it fills with water. Kitchen is modern but provided with very few cooking facilities. No heating or hot water when arrived and had fiddle with the boiler. Very basic and run down IKEA furniture. Front door took ages to open with the key as very stiff.

    Fantastic central location. Modern kitchen. Nice to accommodate having a dog.

    Stayed in November 2021

  • Reviewed: 25 August 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 9 nights

    Cleanliness

    Excellent location

    Stayed in August 2021

  • Reviewed: 18 August 2021

    7.0
    Good
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 2 nights

    Bed was really small. Sometimes it was really hard open and lock door form our apartment. In the kitchen was some basic equipment but there are not a lighter or matches. You need them because of gas cooker.

    Room was quite large. Location of apartment was very good. Near building is located grocery store.

    Stayed in August 2021

  • Reviewed: 3 March 2024

    9.0
    Brilliant - would definitely recommend
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Not the property’s fault but the neighbour stamps around at night and makes quite a lot of noise

    Location was great and really neat and tidy. Easy access and central

    Stayed in February 2024

  • Reviewed: 11 January 2024

    8.0
    Location 100% good
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom door was broke and two big holes was there .

    Location was perfect

    Stayed in January 2024

  • Reviewed: 19 September 2023

    8.0
    Not enough
    • Leisure trip
    • People with friends
    • Deluxe Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The way to the bed was not convenient for me as a tall person so i had to bend myself every time. The water in the shower wasn't draining, there was most likely a clogging in the drain, so water was draining slowly, we called the reception and they told us that the maintenance team will arrive the next day morning. No one ever came to solve this, shame on a team like this, I'm not the only person who suffer from this issue, so keep that in mind. No air conditioner or cool air avaiable for summer seasons.

    The location was way better than my previous location (last year) when I traveled to budapest, close to everything, away from loud and noisy areas. The apartment has everthing in it including kitchen tools although we didn't use them, some people might complain about the washing machine cause it has no capsules and the laundry washer has no powder, sorry but these are not meant to be there, in an APARTMENT, you only get the basic tools and then you utelize with any supplement/powder that you want, this isn't a hotel where you get everything 100% ready. I didn't bring any of the following: hair dryer، clothes iron, vaccum cleaner. All was there. Wifi was good and fast. Some might complain about the entry codes, there are simply two, one for the main building, and the second for the apartment door, no big deal and it was so simple.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    10
    Excellent.
    • Leisure trip
    • Group
    • Deluxe Apartment
    • Stayed 4 nights

    You can imagine better location. For the price we paid we could not imagine nothing better.

    Stayed in September 2023

  • Reviewed: 5 May 2023

    8.0
    Need An Upgrade
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness of the bathroom floor & slightly spooky at night

    The location was perfect to all the Budapest attractions

    Stayed in May 2023

  • Reviewed: 18 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 3 nights
    • Submitted via mobile

    location, comfortable

    Stayed in April 2023

  • Reviewed: 21 November 2022

    2.0
    Rental business at its worst, has nothing to do with hospitality.
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights

    The palace is a lousy old apartment remodelled to some extent. Windows look on a horrific "lichthof". The place smelled of sewage, the toilet was dirty, bathroom moldy ( I decided not to enclose a photo of the toilet). I was given an other place, which was a lot of ways dysfuncional. No wifi at either place worked. The firm seems to have multiple properties and they handle customers through an automatic system. To check in you either go to a central office personally (which is not your place), or fill out a check in form online, which you are not getting a confirmation of. You also have to accept their severe house rules, and only then you are getting access to the codes to enter the apartment. The call center personnell are very nice, but couln't solve a lot of problems, including the lack of wifi.

    The location is nice, in the touristic center of Budapest, in the middle of everything. Polite call center persons.

    Stayed in November 2022

  • Reviewed: 17 August 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Apartment
    • Stayed 5 nights
    • Submitted via mobile

    the bed was very uncomfortable and old, the door lock was a big problem

    ıt is great location wise and spacious

    Stayed in June 2022

  • Reviewed: 9 August 2022

    1.0
    the communication was horrible! phones dead and no one seemed to care. Managers were useless and I paid for 4 people but
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Flat was booked for 4 people and bedsheets, towels were only for two!!! when I reached out to host they said it’s fine because I booked in the evening

    location is only plus

    Stayed in August 2022

  • Reviewed: 22 May 2022

    2.0
    Not a good experience
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The apartment is very old, not so clean , and the floor was about to collapse . Little bathroom, little kitchen .

    We only like the position of the apartment .

    Stayed in May 2022

  • Reviewed: 26 March 2022

    3.0
    STAFF IS UNRELIABLE
    • Leisure trip
    • People with friends
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Staff is very impolite and unreliable. They spam you with emails to confirm that you won't smoke and make noise. You have to sent them passport pictures and fill in the quesionaire like you are applying for loan. All that to be able to self check in because the reception is on different location. The door lock is opening with the code they sent you, but THEY SENT ME WRONG CODE. So I had to go to the reception which is 10 minutes walk. Then they promised me they sent me the right one this time (on the reception the three of them were very impolite and weren't sorry for their mistake). I went back to the appartment where I found out that they gave me 7 digits code for the 6 digits lock, so it was wrong again. I called them, sent WhatsApp messages and contacted them via booking.com but they didn't answer for 15 minutes so I had to go again to the reception. There weren't those 3, but there was one single nice person with long brown hair and blue eyes. She gave me the right code. Back to the appartment again I entered, tired after 1.5h lost with those unreliable people. THEY ALSO SENT YOU HEATING INSTRUCTIONS ONLY AFTER YOU ASK. It is very cold in there so you need to turn on both fireplace and air conditioner. NO NATURAL LIGHT ONSIGHT.

    Good location. Cheapest after hostels.

    Stayed in March 2022

  • Reviewed: 1 March 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    I wish it was easier to find the property office but the staff members were very accommodating and helped me especially since i didn't know the language

    It was very convenient. The cleaning specialist went above and beyond and walked me over to the office since I was incredibly lost. We communicated through a translation app and she was absolutely patient and kind

    Stayed in March 2022

  • Reviewed: 24 February 2022

    1.0
    i don’t recommend this apartment to anyone
    • Leisure trip
    • Solo traveller
    • Superior Apartment
    • Stayed 2 nights
    • Submitted via mobile

    everything. the apartment was not the one that they show in the pictures. when you’re taking a shower, the water went all over the place until the kitchen. heather was not hot enough (no matter how much you try to adjust it). the blankets was smaller than a twin bed! had a whole on the floor in between kitchen and bedroom. I wouldn’t recommend it to anyone.

    nothing

    Stayed in February 2022

  • Reviewed: 13 February 2022

    4.2
    Disappointing
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 4 nights
    • Submitted via mobile

    I liked it because its in the city but it was dirty .no one came to give us the code or show us the Apartment.going in the bed i nearly fall it was the floor with a hole going in the bed room .left us one towel each for 4 nights bath room scales were black with dirt .a d lucky we found two guys that helped us finding the apartment because it seems that no one new where .and another thing we had only one blanket .a pillow with one cover the other no.

    Stayed in February 2022

  • Reviewed: 7 February 2022

    2.0
    Cold apartment in city center
    • Leisure trip
    • Group
    • Superior Apartment
    • Stayed 4 nights

    - There was no other rubbish package - There was no additional paper roll. - The floor was so cold that I had pain in my groin lower stomach !!!! The most awful moment was that the apartment was SO SO COLD !! We switched on the air conditioning and went for walk, after 4 hours we backed and somebody switched it off. The room was so COLD AND we woke up at night because of cold so even sleeping under a fur coat did not help. 100 % somebody entered room to switch off air conditioning. Moreover, window leaf from the ourside was opened. We tried to close it but cleaning staff or whoever it was closed it again when we left apartment.

    I liked the conversation with the owner before checking in. That is all. Then I entered the apartment that I did not book, they sent me a message that these apartments I booked are at restoration so I wanted only them. I called the number I was given but the person told "What do you want ??" After I repeteadly told her my requirements. It was rude I explained that we received an apartment that differs from booked and they said - you can write us but there is nothing we can help you with. Do not pay in advance here!! Other options are unavailable. + plus was the location

    Stayed in February 2022

  • Reviewed: 26 January 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Great location

    Stayed in January 2022

  • Reviewed: 30 December 2021

    10
    Brilliant value and comfort, staff not great.
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Entry to door seems unnecessarily complex, considering the window to the interior door opened easily without any unlocking-giving access to the lock! Staff in the office were unhelpful and verging on rude.

    Couldn’t ask for a better location, beautiful old-style turn of century building with modern interior. All mod cons, comfortable and super clean.

    Stayed in December 2021

  • Reviewed: 28 October 2021

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    it was not that clean and there was just two towels and no shampoo. it was also loud at night and we couldn’t sleep well, there was people walking by our windows at night. it didn’t feel safe. they also gave me the wrong password for the key box and when i called them to ask them about it, they were unfriendly. i won‘t recommend it

    Stayed in October 2021

Showing 1 – 25

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