Overpriced, poorly maintaned bathroom, scale on the faucet restricting flow. Shampoo not topped up, light in the room flickering, some spiderwebs here and there...

Friendly staff.

Stayed in September 2024

I can't find any negatives, only two small things as a warning - if someone is less mobile, the elevator to the restaurant is located on the mezzanine and you need to go down a few stairs. The second warning is about the arrival - repeatedly, the navigation guided me to the hotel from the lower side from the hospital, but be careful, it is a one-way street and then you have to turn around and go around it - you have to come to the hotel from the upper side, like from the cemetery.

We stayed at the hotel for the second time. The hotel is very comfortable and pleasant. A great thing is the jacuzzi in the room with thermal water, so we used the wellness only to a limited extent if you have a private one. I recommend accommodation with half board - the choice of dishes at dinner is impressive, dishes always made from seasonal ingredients, interesting and imaginative in the format of fine dining but with large enough portions to fill you up. The breakfasts are also generous and varied. Also interesting is the offer of the wellness center in the form of massages and other activities, which are not a problem to order on the spot and the prices do not differ much from the regular prices in the city. Parking is possible directly at the hotel (although with the fact that there are blocked places for charging electric cars and, of course, also for the disabled, it is likely that it will be a bit difficult to find a parking place during a busy period, and given the location of the hotel on a hill, I would probably not want to deal with alternative options down in small town)

Stayed in September 2024

Nothing

Breakfast and dinner was perfect. The staff was super friendly.

Stayed in September 2024

Parking is very narrow and steep. Breakfast room is very, very small and crowded for self servicing. WIFI is very week.

Spa area is very nice and we enjoyed the pool and other amenities.

Stayed in August 2024

There were no accessible plug sockets in the main room - we had to either move the sofa bed, or unplug the mini bar. Supermarkets and a couple of restaurants are a short walking distance away, but visitors with reduced mobility should be aware the hotel is up a steep hill.

Huge room with balcony and great views of the surrounding hills. The included breakfast selection was excellent, and food at the restaurant overall was very good. The hotel has a nice small pool, with saunas and steam room, and the spa treatments were good and well priced.

Stayed in July 2024

There were few things in the room, that would need improvement, like parts in shower falling apart or fittings under the sink. The mattress was too soft and bed was overall smaller size.

We really enjoyed the tub in the room, very relaxing. I enjoyed treatments I paid for, very nice atmosphere overall. We had half board, both were very good quality food, always served by nice staff.

Stayed in July 2024

The property is wonderful, the room was extremely spacious, the view is fantastic and everything is spotless clean. Added to that, wonderful staff be it at reception, the restaurant and housekeeping. This was an unplanned stay due to issues with the car, so we were not prepared to try the spa, but we were really delighted. Very pleasant stay.

Stayed in June 2024

The air condition dosn"t work. When I ask the rception about it, they say that thay can't switch it on because sumbady have to check the system beforre.

Stayed in June 2024

Great spa, clean and comfortable apartment, very good restaurant, excellent view, very peaceful surrounding

Stayed in June 2024

The staff is amazing and the accommodation is very clean and beautiful. We had a wonderful time and I would definitely recommend this hotel!

Stayed in May 2024

Large, clean and tidy room. Quiet and relaxing welness area. Excellent cuisine. Highest compliments to hotel and restaurant staff.

Stayed in March 2024

In room 308 Tv is wrong located ...it is the space and should be above mirror

Stayed in January 2024

Maybe a little bigger spa area

Location, view,room

Stayed in December 2023

Everything was great!

great rooms, very clean and cozy I would definitely come back again. Everything was perfect and above my expectations. I would recommend to everyone. Great experience!

Stayed in November 2023

WIFI signal in the room need to be increase, breakfast time, at 7.30am need to be change at 7.00am, just if some one has to do a long trip.

Jacuzzi on each room was very nice, and pet allowed in this type of room is good permission. Dinner and breakfast was delicious

Stayed in October 2023

Friendly atmosphere and helpful.

Stayed in September 2023

Breakfast, food options and mattress

Location, facilities and spa options

Stayed in September 2023

Everything was verry good

Stayed in September 2023

It was perfect location. Also I liked jacuzzi at my room with a view on a hill

Stayed in August 2023

We liked everything

The Best SPA HOTEL IN CROATIA! We enjoyed the services and comfortable room!

Stayed in May 2023

very good location, clean and tidy

very good location, clean and tidy

Stayed in July 2023

The hotel truly leaves little to be desired. I would prefer more recreational activities; however, Krapinske toplice offer great hiking routes, and there is a swimming pool within the Aqua Vivae centre at a 5-minute walking distance (although their rates are quite steep).

Beautifully appointed spacious rooms boasting a large, private balcony. Exceptional housekeeping service and very attentive staff throughout the hotel The 5-course dinners were absolutely delicious and uniquely conceptualised from savoury dishes to desserts. The entire atmosphere was peaceful and intimate.

Stayed in July 2023

The mattresses! Too soft and need upgrading. Also need a single queen instead of always merging two singles

Location, convenience and morning service by Brankica every morning - she made our mornings very special!

Stayed in July 2023

Very kind staff !

Stayed in June 2023