nothing (except maybe that the lavender gin & tonic at the bar is not good, by my husbands marg was good)

the most fabulous, gorgeous hotel, with every detail and luxury included and wonderful staff and breakfast and views! ask for the “Juan” sea view double room

Stayed in June 2024

The only downside was that we didnt get a balcony where we can sit on. At arrival we were told that our room is great and the person at reception recommended to have our breakfast in our room so that we can enjoy the view at the same time. However, there was no balcony and also no table to eat the breakfast. There was also no information on room service in the room. But we didn't mind going down for food anyway. But it would have been nice to have one of the rooms with balcony. Also hotel did not offer to collect us from the port even though they had buggys. We were ok to walk but it would be handy to offer specially if the guests have loads of luggages.

À la carte breakfast! omg! Amazing! We stayed in Croatia for 10 days and stayed in 5 star hotels in Dubrovnik, Split and Hvar. We got buffet breakfast in the other hotels, so you cannot compare the breakfast here! No complaints. Staff were amazing and attentive. The location was so central, right at the port, so only 2 min walk from where the ferry dropped us off. Also hotel is next to bars and restaurants.

Stayed in May 2024

Nothing

Excellent location with a fabulous view of the harbor facilities were first class, room outstanding, staff were very helpful we loved our stay at Palace Elisabeth

Stayed in October 2023

Nothing

V luxurious setting. Wonderful breakfast, excellent service.

Stayed in September 2023

The only thing I didn’t like was that I should have planned to stay longer as this is a an extraordinary property

This is a elegant five-star facility, where the emphasis is on comfort with a welcome, friendly vibe.

Stayed in October 2023

Nothing, the service was super.

Breakfast was fabulous. Super location overlooking the harbour.

Stayed in September 2023

nothing - it was perfect

the hotel is extremely beautifully furnished and the staff our amazing - we plan to come back again

Stayed in September 2023

Everything was awesome ! Nothing more to say :)

Stayed in August 2023

The decoration is cheap - strange taste … but taste is very personal so it might other customers. The presidential room is more a double room with the wall cut to merge the two rooms … it’s ok still

The location - The view is fantastic - The people and staff is helpful - we have been upgraded to the Presidential suite (large 2 bedrooms)

Stayed in September 2023

If being picky A.C could of worked a little better

Amazing hotel! Everyone was extremely tentative

Stayed in July 2023

Hotel has no beach. It is far away and the prices are not accetable

The lounge on terrace

Stayed in July 2023

Elevator kept breaking down, but the staff responded perfectly by taking care of all the luggage so we hardly noticed a thing.

Stunningly decorated.

Stayed in August 2023

Not a single thing It’s perfect

One of the loveliest hotels I’ve been to in awhile Incredible staff, nothing too much to ask Comfortable bed and pillow Great closet good storage Spa/massage excellent Large bathrooms Transfer to and from Ferry perfect Amazing breakfast so many choices Really nice bar and terrace

Stayed in August 2023

Nothing it was ll great

Beautiful setting and the most amazing and helpful staff. Breakfast was to die for !

Stayed in August 2023

Rooms are on the small size, which may not matter for many people but I like to have a bit more room for the price. Staff was good, but not overly friendly and not overly responsive.

Beautiful building, inside and out. Incredible location. Excellent breakfast.

Stayed in July 2023

N/A

Beautiful property in a great location.

Stayed in July 2023

My two pieces of feedback are that it would have been nice to know in advance that there was luggage pickup from the ferry port so we didn't have to drag our heavy luggage to the hotel. We found out thereafter and took advantage of this service on the way back to the seaport. Also, the hotel suggested and booked a dinner for us at a restaurant which was supposed to be excellent, but both the food and service was terrible, so we paid, left our food on the table and returned to the hotel. After speaking to guest services and sharing our experience at the restaurant, we went on to have dinner at the hotel's sister restaurant down the pier which was very good. Based on the experience we had, I expected the hotel to discount or comp the second dinner at their partner restaurant, but they didn't offer which was disappointing. Aside from this, the experience at the hotel was great!

The Palace Elisabeth is a beautiful hotel with excellent customer service. In fact, probably the best service I have experienced at a hotel. The staff is very positive, friendly and helpful. They go the extra mile to make sure guests feel comfortable and taken care of. The hotel's location on the seaport is convenient to the center of town, restaurants, cafés and bars. Our hotel room was beautiful and had great views of the seaport. Breakfast was absolutely delicious - I highly recommend the eggs Benedict with ham or salmon. The truffled eggs were also very good!

Stayed in July 2023

A bit expensive for drinks etc

Lovely staff and rooms and great location

Stayed in July 2023

Nada

Exquisite experience - location, rooms, terraces, spa, food, pool, views, service - all exceptional - thank you!

Stayed in July 2023

Gym was inadequate. Rooms were on the small side. Sauna opening hours not long enough.

Comfortable beds. Location was excellent. Views from balcony rooms were fantastic. Hotel had a luxury feel. Breakfast was very good. Pool area was relaxing. Concierge was friendly and knowledgeable.

Stayed in July 2023

Cannot fault a thing

Everything

Stayed in July 2023

Great location!

Stayed in June 2023

Only that we wish we could have stayed longer!

We felt very welcomed upon arrival! Staff met us on the pier to bring our luggage to the hotel (we arrived by catamaran ferry). Then when we got into the hotel (a short walk from the pier) the staff there acted excited to see us! they met us with chilled towels and welcome Blinis. Our rooms were very comfortable and we had great views of the harbor. The concierge helped arrange a tour for us on very short notice, and provided additional recommendations for our next sop on our trip. Breakfast was lovely. The wait staff were super attentive and friendly and the food was excellent. The setting was on a veranda with generous shade and very comfortable seats. I look forward to visiting this hotel again!

Stayed in June 2023

None.

Everything. Great hotel, very well located in the center of old town but still with ocean view. Great service and amazing breakfast.

Stayed in June 2023