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Reviews of Hotel Umag Plava Laguna 4 stars

Šetalište Miramare 1, 52470 Umag, Croatia

#9 of 13 hotels in Umag

Guests' Choice

Review score

Based on 180 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 19 September 2024

    8.0
    Wonderful family stay.
    • Leisure trip
    • Family with young children
    • Classic Room with Balcony and Extra Bed - Park Side
    • Stayed 5 nights
    • Submitted via mobile

    The pool temperature was a bit too cold to stay in for long, would've been nicer a few degrees warmer. The buffet restaurant could offer more variety.

    Location was excellent. Beautiful hotel, clean, facilities are great. Beautiful ocean view. Entertainment for kids and kids pools.

    Stayed in August 2024

  • Reviewed: 14 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Room - Park Side
    • Stayed 7 nights

    Nothing comes to my mind.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Great place for a seaside vacation
    • Leisure trip
    • Family with young children
    • Classic Room with Balcony and Extra Bed - Park Side
    • Stayed 6 nights

    The room key cards had some issues, such as not always opening the doors, but the reception replaced them, and it became better. It's a little pity that the indoor pool in the sauna area is closed in summer.

    Overall, it was a great experience. The location is superb, as the hotel is located on the coast. It was nice that there is a beach related to the hotel, so you can grab the sunbed for free. The nearby water park from the hotel was great as well, and our kid enjoyed the attractions and animations there. The staff was super nice and helpful, answering any questions and resolving issues. The rooms and the building are not new, but overall, the facilities worked without any issues. The food was good, with a wide variety of choices for food and drinks. We enjoyed our stay and had a great vacation in this hotel.

    Stayed in July 2024

  • Reviewed: 16 August 2024

    8.0
    Recommended
    • Leisure trip
    • Couple
    • Economy Room with French Bed - Park Side
    • Stayed 3 nights
    • Submitted via mobile

    I keep the secret

    Great location

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Room with Balcony, Sea Side - extra bed
    • Stayed 7 nights
    • Submitted via mobile

    Dinner can be improved

    Very good infrastructure for kids, water playground , pools, great stuff, very clean

    Stayed in August 2024

  • Reviewed: 4 August 2024

    7.0
    Great place for families to enjoy the summer!
    • Leisure trip
    • Family with young children
    • Classic Room with Balcony and Extra Bed - Park Side
    • Stayed 2 nights
    • Submitted via mobile

    The location, the beaches and the pool were great!

    Stayed in August 2024

  • Reviewed: 21 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Room with Balcony, Sea Side - extra bed
    • Stayed 7 nights
    • Submitted via mobile

    We had a great time there, amazing and friendly staff, delicious food, everything was great.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Room with Balcony and Extra Bed - Park Side
    • Stayed 4 nights
    • Submitted via mobile

    Too crowded

    Family friendly!

    Stayed in July 2024

  • Reviewed: 13 July 2024

    7.0
    It was ok.
    • Leisure trip
    • Family with young children
    • Classic Room with Balcony and Extra Bed - Park Side
    • Stayed 6 nights
    • Submitted via mobile

    The aircondition didnt work properly. And people were cheating at the kids pool and some parents threw their kids over the fence to cheat the queue in the morning. And ofc the classic hotel in Croatia with people claiming sun beds with towels..

    Location and the rooms and nice view.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    Good
    • Solo traveller
    • Economy Single Room - Park Side
    • Stayed 2 nights
    • Submitted via mobile

    Evening concert on Friday night, all rooms with sea view have no comfort, too loud.

    Location, free parking, lobby design

    Stayed in July 2024

  • Reviewed: 7 July 2024

    8.0
    All in all, great location, staff and breakfast. Disappointed with the dinner.
    • Leisure trip
    • Couple
    • Premium Room with Balcony - Sea Side
    • Stayed 2 nights
    • Submitted via mobile

    Considering the location and the price of the hotel complex, one would expect to recieve a top-notch food. However, although the food selection at diner was big, the problem was that the food quality was a "student-home cafeteria" level at best. Fish soup was a beef soup with a few piece of white fish cooked inside. Lasagna was dry and tasteless. 3 "different" sauces tasted the same. Fish was dry. All in all - would recommend to guests not to have high expectations for dinner. Dinner - 2/5

    If you like staying in a hotel that is near the beach and if you like having every possible facilities nearby - this is a hotel for you. Staff is super neat and helpful (special thanks to Marko from reception and the barkeeper-lady Mirta)! Location - 5/5 Cleanliness - 5/5 Staff kindness and helpfulness - 6!/5 Breakfast - 5/5 Room - 4/5

    Stayed in July 2024

  • Reviewed: 3 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Room with Balcony and Extra Bed - Park Side
    • Stayed 7 nights
    • Submitted via mobile

    Rooms are comfortable. Food is OK there is enough choice of meals for a 7 day holidays. Beaches are fine. There are many events for childrens. The stuff is friendly.

    Stayed in July 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Room with Balcony and Extra Bed - Park Side
    • Stayed 4 nights

    No electric kettle (or coffee/tea maker) in the hotel room

    Clean and tidy rooms, great location, helpful, friendly and kind staff :)

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Great value for the money.
    • Leisure trip
    • Couple
    • Economy Room with French Bed - Park Side
    • Stayed 2 nights
    • Submitted via mobile

    Pools had cold water. Nobody was swimming.

    Sauna and wellness was great. Food was diverse and tasteful.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Recomend
    • Leisure trip
    • Family with young children
    • Classic Room with Balcony and Extra Bed - Park Side
    • Stayed 2 nights

    Room is a bit cluttered with furniture - armchair is huge and chair is in front of the balcony door so it is not nice to go out. Outdoor furniture was dirty. I didn't like that bed has two matrasses because there is hole between.

    Room is clean and tidy. We got extra bed for a child. Food is great. We especially enjoyed walking around with our kid.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Very good.
    • Leisure trip
    • Family with young children
    • Classic Room with Balcony and Extra Bed - Park Side
    • Stayed 3 nights
    • Submitted via mobile

    There was smell from the kitchen in our room. So we had to move to another room.

    The location and the food were excellent. The stuff was very nice.

    Stayed in May 2024

  • Reviewed: 9 April 2024

    9.0
    Super nice weekend with family on the seaside
    • Leisure trip
    • Family with young children
    • Premium Room with Balcony, Sea Side - extra bed
    • Stayed 3 nights
    • Submitted via mobile

    None

    Nice location

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Room with Balcony and Extra Bed - Park Side
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to report !

    The staff were amazing and kind

    Stayed in April 2024

  • Reviewed: 1 October 2023

    8.0
    Good hotel, clean service frustrating
    • Solo traveller
    • Classic Room - Park Side
    • Stayed 4 nights
    • Submitted via mobile

    Wondering why room cleaning staff knocks on the door at 7.30am , 4 nights stay, repeated every morning the same, I had also no disturb ticket on the door and lady still walks in… tragic. Room 271 , I think the cleaning lady wanted to go home very early, get job done and leave… cannot explain it.

    Great breakfast, dinner, food all kinds, well prepared. Clean rooms.

    Stayed in October 2023

  • Reviewed: 17 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Room with Balcony - Sea Side
    • Stayed 8 nights
    • Submitted via mobile

    Gym, requires renovation.

    The staff was very helpful. The hotel is very close to the beach. Water park was big and with a lot of activities for kids. A lot of entertainments for kids. Good food.

    Stayed in August 2023

  • Reviewed: 2 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Room - Park Side
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast and the dinner seasons are extremely overcrowded. Based on the timetable the dinner is between 6-9 pm, however from 8 pm the waiters are starting to bring back the foods and prepare for the closing, you have the feeling that you need to leave as soon as possible.

    Good location, nice spa area and swimming pools.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Room with Balcony, Sea Side - extra bed
    • Stayed 3 nights
    • Submitted via mobile

    The Hotel is not too large. Beach area is close to the hotel and is very convenient, it was not a problem to find a free sunbed.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    9.0
    Good for families with toddlers
    • Leisure trip
    • Family with young children
    • Premium Room with Balcony, Sea Side - extra bed
    • Stayed 7 nights
    • Submitted via mobile

    Dinners were just ok. We didn’t have half-boarding, so we were charged 25€ per adult. I’d say that for the price, it was ok. But there isn’t much variety , and for a few more euros one can have dinner in nearby restaurants. Parties can go on until late night. The sound proofing of the room was ok, but if one wants a quiet time, they should not get a room with sea view. Nitpicking, the safe box was inside a wardrobe, but whoever installed it didn’t care to test them: the door of the safe was interfering with the door of the wardrobe!

    Room good enough for a couple with toddler. We had a sea-view room, and the sea was not more than 20 meters away. The breakfast had a good variety, and started at 7am : good for early birds like my kid. At that time there’s plenty of available tables outside. The parking lot is not far away, and to check-in and check-out there are a few spaces just in front of the lobby (meant to be used for 15 minutes). Lots of entertainment for kids: swimming pools with slides, playgrounds, and even a sort of kindergarten where one can abandon their offsprings! We had a couple issues with the room, but the staff resolved everything in record time!

    Stayed in July 2023

  • Reviewed: 1 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Room with Balcony, Sea Side - extra bed
    • Stayed 4 nights
    • Submitted via mobile

    No cattle in the room. We needed to prepare milk for 2yrs child, but personal get us on behalf hot water in bar as we got flask. So or so it would be helpful to provide Kettle at least for families with child on kendamill. :)

    Really good and rich breakfasts and dinners, a lot of child playgrounds around, all kind of beaches around hotel, Free shared water park, helpful personnel.

    Stayed in July 2023

Showing 1 – 25

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