The lunch / dinner prices were very expensive. We had lunch once and never used the snack bar again. The dinner prices were very dear. We looked at the menu and went elsewhere that night. The superior room with sea view we got was smaller than we expected. The balcony was very bare with no privacy between rooms. Also the balcony barriers were very dirty and were never cleaned down. For a 5 star everything should be very clean.

Overall we really liked the hotel. The facilities and breakfast were excellent. Loved swimming in the sea.

Stayed in June 2024

The only complaint I would have is there were no spaces to sunbathe or sit when we got to the pool area .It was pretty crowded .

It was stunning . Staff was top notch The breakfast was amazing

Stayed in May 2024

Wonderful hotel, great service , food is very good, easy access to the beach. Just a 20 minutes walk from of old town

Stayed in June 2024

Though there were lots of staff at breakfast, at busy times it could be hard to get their attention for tea/ coffee - it would be good to add a self-service hot drinks station for those who want it to relieve the pressure - we've seen this at other hotels and it works well. Can still have table service for those who prefer it.

We got a sea view room which is really worth it as the views are just gorgeous. It's a spacious room, bathroom is maybe a little dated but has all the facilities you need. I would say the location is fantastic just a 10 minute walk into the Old City. There are hotels in the Old City but to get the same facilities (pool, access to the sea) you would be paying more than double. Old City is also so busy and hectic. This location was really calm and it was nice to get away after a day's hectic sightseeing. The best thing was access to the sea - there is no beach but you get into the sea via some steps and it's absolutely gorgeous - so clear and clean. There are also places you can jump or dive in from high up on the rocks (we weren't brave enough but it looked amazing). There's also an indoor pool and gym and free classes like yoga every morning which I tried, on the pool deck overlooking the sea - so nice. The breakfast is fantastic, so much choice and live piano player every morning was a really nice touch! I have to commend the fish restaurant which was exceptional - we never usually eat at the hotel as we like to go out - but the setting was magical right on the sea, the food was out of this world and the service fantastic. The chef went out of his way to adapt the menu to our requirements as we don't actually eat shellfish and he devised an amazing menu for us. It's pricey but so are all the nice restaurants in Dubrovnik! If you're happy to splash out then don't be put off by the fact it's a hotel restaurant - it really was exceptional and a fantastic experience. Tip - we didn't realise Uber operates in Dubrovnik - it's much cheaper than the taxis- less than half the price. For example Uber to the airport was 27EUR but taxi from hotel 50-60EUR.

Stayed in June 2024

A little far from the town centre - a good 20 minutes plus walk in 30 degrees

The staff were the friendliest and most efficient I think I’ve ever come across

Stayed in June 2024

Rooms need renovating. They’re clean and pleasant enough but bathrooms are outdated and need walk in showers. Balconies are large and could hold loungers but outdoor furniture is basic and could do with replacing. Pool area is quite small and cramped.

Location was perfect. Views were incredible, especially in the sea view rooms. Lobby area and spa were lovely and staff were very helpful. Breakfast was very good.

Stayed in June 2024

The view from our balcony was exceptional!

Stayed in June 2024

Nothing

The best place you can stay in Dubrovnik. Location is unbeatable. Luxurious place service is exceptional and beautiful private place on the water.

Stayed in May 2024

The railings by the sea need to be fixed.

The breakfast was amazing with options for everybody. Staff was very friendly and accommodated all of our requests. Libertas restaurant also had amazing food and definitely value for money.

Stayed in June 2024

The hotel was ideally located, staff where all very helpful and breakfast ticked the necessary boxes. Stayed in the suite with the hut tub and very spacious.

Stayed in June 2024

guess services via Whatsapp - hit and miss.

spacious room and view

Stayed in June 2024

breakfast excellent spa was very nice, except womens locker room was very small and the smell was horrible--emanating from shower. I reported to the spa reception. otherwise spa was excellent.

Stayed in June 2024

The balcony and furniture Drinks ie teas and coffees sometimes cold Prices for food and drinks were very expensive

The bed was comfortable The room was big The views were amazing The staff were hard working and very pleasant Good choice of food for breakfast

Stayed in June 2024

Great hotel, just book it...

Stayed in June 2024

Nothing

Perfect location for the old town, walked easily there and Lapad peninsula. Friendly staff.

Stayed in June 2024

The hotel is slightly tired. Needs redecorating and resorting in parts. It also has a musty/drain smell in parts. The staff that welcome you and help with suitcases were either none existent or really unhelpful - totally different to the rest of the hotel who were amazing and really friendly.

Fantastic location, great facilities, brilliant staff (mostly) and a all round amazing hotel that we can’t wait to go back to.

Stayed in June 2024

It would have been nice to have sun loungers on our terrace instead of chairs.

The view from our room was stunning. Delicious breakfast.

Stayed in June 2024

Nothing at all

Absolutely everything. Cannot recommend this hotel more highly. This was the most amazing experience and would highly recommend. Firstly. The hotel itself is simply incredible. It has EVERYTHING you would want in a hotel. It’s got a private beach, outdoor pool, spa wellness centre, and more…. The hotel room was also incredible I wouldn’t mess around and would definitely get the ocean view!!!! The view of the ocean is priceless and the sunset at morning and night is something I won’t forget. Secondly the service was absolutely amazing. The staff in every area of the hotel give faultless service. From the pool, to the buffet, it’s a huge resort and there’s many staff keeping it running, they do an outstanding job. The money is well spent by going here. My time in Dubrovnik was made by going to the hotel.

Stayed in May 2024

30 mins walking to the Old Town . It would be a plus to have a shuttle from the hotel (maybe golf carts ?) that could take you to Old Tow

Excellent installations ! Above expectations ! All the personal very kind , helpful and really making our stay extremly enyoyable! The Spa (included) is amazing !

Stayed in June 2024

My only complaint was the tv listing said 15 channels in English but only 1 news channel worked. But this is small and nobody needs to be watching tv in Dubrovnik lol

Loved it. Modern, clean, great views of the Adriatic, very indulgent. Loved the spa, the gym, pool and breakfast is AMAZING. Tons of comfortable outdoor spaces for relaxing. All the staff are very helpful

Stayed in May 2024

Very pricey and the rooms were dated and needed refurbishment.

Beautiful setting and very clean facilities within 20 minute walk to the Old Town.

Stayed in June 2024

In kids playroom was dated, most of stuff was broken or missing

Beach and pool areas are nice,breakfast had many options, staff was friendly

Stayed in May 2024

Room was spacious and with a balcony. Breakfast was fabulous.

Stayed in May 2024

Fabulous hotel and location. The views out to sea are amazing. Great facilities and staff so helpful. Breakfast buffet was delicious and probably one of the best I have had.

Stayed in May 2024